Someone else is using my account!!

[Niklaslego]

My account is being used somewhere else. I tried "signing out everywhere", but it obviously didn't work. I tried resetting my password, but since i log in by using Facebook, it doesn't work either. Anyone who know how i can get some support?!

[EthanS1]

Hello @Niklaslego! - Welcome to the Community,

Below is a link to Contact Spotify without logging in, Please make sure you're logged out of your community account and any Spotify programs we suggest you open it in an intergo window or Private Window.

Please use a email you can be contacted on and also the emails/usernames of the account in question also please provide details to prove that the account is your's such as how you pay the subscription (Card/PayPal/Pre-Paid/Mobile) If you pay card please include the last 4 digits, If you have an address or date of birth on the account please include that so the account can be proven it's yours.. There maybe other details asked for to complete verification

Contact Spotify (via Email): https://support.spotify.com/contact-spotify-anonymous/
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM 🙂

Important if your emailing:
If you get an automated reply email telling you to check the Community, Please do drop a reply so this will get queued for an agent to see!