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Someone is using and stealing my account

Someone is using and stealing my account

Hi,

A few weeks ago someone is using my account.
I do not know who it is, but I took some prints off my screen.
I really need this to end because it's really unfair to me and my pay and very annoying. I try to listen to songs and he stops, trying to play on his iphone.
This REY FABRIZIO continues to salvage playlists and pausing my songs so he can listen. I did not log in any device that was not mine. The playlists and the albums in the photos were not the ones I heard. This is really frustrating.

What can I do to solve it?

 

This is a link from a playlist that he always save and i think that he created

https://open.spotify.com/user/fabriziotejada_a2/playlist/2I8FOvTR1KAgxudE1925Lh

photo_2017-07-06_18-52-06.jpg
photo_2017-07-06_18-52-14.jpg
photo_2017-07-06_18-52-17.jpg
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2 Replies

Go to account settings and change your password. There is also a button which you can press to log out everywhere. If this person doesn't have access to your new password it wont be able to access your account again.

 

In case you see this person accessing your accout again, make sure that you log out from public computers and devices after using them.

 

Also make sure that they cannot access your email connected to your spotify account. If the problem still percist I would check your computer for viruses and contact the Spotify support for further assistance. 

I've already made that!

I hope that works!!

The Support from Spotify helped too!


Thanks!

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