Spotify Account No Longer Premium:

[Pat_N]

1. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Australia 

Device

iPhone 8

Operating System

iOS 10 

My Question or Issue

Hello, I’ve been using a family premium account for 3 years and have saved over 500 songs in playlists but recently my account reverted to a free plan for no reason or warning. I have tried logging out and in multiple times, the person who sent me the invite has not done anything and everyone else on the plan still has premium access. 

Can someone help me with this issue? I don’t understand how only my account was demoted to Spotify free without warning.

[OneByBoo]

Hi there @Pat_N,

thanks for reaching out to the community !

Have you asked the plan's owner to re-invite you to the plan ?

It's possible there was an issue with identifying your address which can cause the issue on your end.

Keep me posted 🙂