Spotify Premium Gone?

[tanmcjiann]

i am on this , https://new.hotlink.com.my/en/plans/hotlink-spotify.html

1) i paid every month RM 10 using my other phone.

2) that phone has internet with the spotify account.

3) suddenly i hear an AD while using spotify. 

4) next thing i know , 

Subscription status

You are currently using Spotify Free. To get the most out of Spotify, sign up for Spotify Unlimited or Spotify Premium.

hmm?

paying via prepaid RM 10 topup.

Spotify Case # 01438167

[Merik]

Hey there @tanmcjiann!

Can you verify you still subscribed to Spotify via Hotlink? 

Go to http://m.maxis.com.my/spotify on your mobile browser and follow the instructions to register and activate your Spotify plan. Alternatively, dial *200# > Spotify to receive the registration link sent to you via SMS. 

[tanmcjiann]

how do i verify that i am still subscribed to spotify via hotlink?

[Merik · Accepted solution]

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@tanmcjiann wrote:

how do i verify that i am still subscribed to spotify via hotlink?

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On your phone go to http://m.maxis.com.my/spotify it will say if you need to resubscribe or if you have a current subscription.

[tanmcjiann · Accepted solution]

resolved by maxis's support. thanks.

[ginigangadharan]

I have checked from mobile via both safari and google chrome but couldnt find any
"unsubscribe" or "cancel subscription" option. Please see attached screenshots from my iphone.