Spotify Premium

[hectortq]

It has been more than a week since I tried buying Spotify again, and I put the whole information of the credit card and it says that a mistake has occurred, and on, and on, and on. Someone help me please I want Spotify premium

[MattSuda]

Hey @hectortq

Check out the help guide for payments to see if it helps:

https://support.spotify.com/problems/#!/article/problems-paying-for-spotify-by-card

If you continue to have trouble, you will have to contact support so they can investigate the system and see why the problem is happening.