Spotify doesn't work anymore on Galaxy watch 7

[Tilli24x]

Free

Country

Italy

Device

 Samsung Galaxy watch 7

My Question or Issue

In the last month or more, Spotify on my smartwatch doesn't match anymore with my account.

The preview 3 months it have worked with any problem, so I can't understand why...

[Vasil]

Hey @Tilli24x,

Sorry to see you've been having issues with the app on your watch!
As it gets paired to the app (and account) on your mobile device, could you let us know what you're seeing on both devices and where the mismatch is?

And, as a starting troubleshooting step here, you can make sure the latest versions of the app are installed on both the watch and the phone. When this is done, you can also try un-pairing and re-pairing the watch itself and then the Spotify app as well.
 

It's a good idea for updates for your watch's operating system and giving it a quick restart afterwards.

In case the issues persist, let us know what version of the operating system you're running on your watch 🙂
 

Many thanks! Keep us posted on how things go 🙌🏼