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Spotify friends activity empty/not updating

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Spotify friends activity empty/not updating

Plan

Premium

Country

Finland

Device

Pc

Operating System

Windows 10

 

My Question or Issue

For several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. This has been going on for far too long for it to be a problem on my end as I have changed my devices, settings, and other things to try and fix it. I have reinstalled Spotify and my OS but nothing helps. I also see no friends through my Facebook integration even after disconnecting and reconnecting my Facebook profile multiple times. All my settings are the same as my friends and he can see his friend activity but I can't. I already posted about this problem once, and was told it would fix itself but that was months ago. This is very infuriating as it has been going for so long.

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Reply
959 Replies

Hey, @kpwxx - toggling sharing on on each device is not required to make Friend Feed work. The user themself said it wasn't changed on their mobile, so they decided to toggle it on. We asked them to toggle the setting on/off as this creates a record for us to check it is behaving as expected. It is not necessary to do this yourself. We could see no issues with their accounts, and in fact the users never came back to confirm anything had changed. Generally this means the issue is resolved, but we have not heard back from them. As a basic test, we followed both users and they showed up in our Friend Feed. 

 

@user-removed you do not need to post your username, we can get it from your community profile. We just need permission from you, and another user you are following, to check your accounts if you have read my post and all those statements are true and you still think Friend Feed is not working. 

In terms of the user in October, I also followed them, and as you can see they show up in my Friend Feed Friend Feed.png

Thanks for the further info.

 

So to clarify, as long as as user has the sharing setting turned on on at least one device it shouldn't matter what the settings show on other devices, their listening activity should be shared regardless?

 

Would be interesting to hear from @lkllnd93 and @jansolo as to whether their issue is resolved since the last reply in that conversation was from their side and they didn't mention it being resolved, but as you say they could have not chased it up further because it did start working for some reason. Though, if it suddenly started working *after* turning the settings on in mobile, this would suggest a reasonable chance that was the thing that fixed it, wouldn't it?

 

Also would be interesting to hear from @añgié whether the issue persists on their end. Clearly, from your post, their sharing settings are on, which is good - so it isn't a settings-not-turned-on issue if they're still not seeing their activity from the account they're friends with.

 

After hundreds of posts I'm kind of invested in this issue so just curious for the most part!

Here is our permission 

6E4F74E0-1C12-4B72-B7FD-F0DFF9F67E35.jpg

Since some time I do not have any social activities showing up on my Mac.
Anyone with help here or the same issue?
Checked all settings, obviously.

@user-removed can you have the other person please post in this thread to say it's ok thank you. And can you confirm that everything I stated that needs to be true, is true for the both of you? And also, what exactly is happening? Is it you that cannot see them, or is it they that cannot see you, or both? Thanks.

 

 

@kpwxx I am also invested in this! As far as I'm aware the settings don't need to be changed on all devices. But of course if someone is saying Friend Feed is not working, and they are sure all the things I said need to be true are true for them, then why not check those settings on all devices, and if they're not toggled on, toggle them on and then see if it works. If it does, then I can go back to our internal teams and report it and we can investigate further. 

As you say i am confirmed all you statement and tried every solution you mentioned. But it still happened.

Actually only my account can’t see other friend activity. But my friend can see mine. Like this: 

B8A74C48-234D-4FF9-AB39-2388E37E5B7E.jpegAnd i see this in my Spotify:

734CE4BE-4426-4E0B-A635-7B4B7904924E.jpeg

Even i reconnected facebook/re-enable the friend activity function, it shows this. 
You can see i am already followed someone on facebook.

CF982B90-3457-415E-9962-76F8D05E4B22.jpeg

And when i back this page, it will return this page:

8EE3B46D-9FFB-4D09-A4C9-25CE9FAE06CA.jpeg

 Check out my first post that I explained the problem more detail!

@user-removed can you please have the other user post here to confirm that everything I outlined is true for them too. And that we have permission to check their account. 

Based on what you said, your listening is being shared and is visible in the other user's Friend Feed. Therefore the other user must confirm that their sharing is on. 

I followed you and can see you in my Friend Feed - I followed the other user and they do not show - therefore I suspect they have not enabled sharing. Please have them confirm. 

  1. Here is my permission 

CCEAAC51-40F0-45ED-89D4-D1CDB82367D7.jpeg

I want to change my other friend account to do this! Here is Nasky who I am following to!

Here is our permission!

@user-removed are all the things true that I outlined in my longer earlier message for you? As I understand it, you can see @user-removed in your Friend Feed, but they can't see you. So can you please confirm you have the sharing setting on (screenshot please) and that you have listened to a track for longer than 30 secs in the last 7 days on iOS/Android or Desktop and it's not a Private Session - thank you!

10B92FD5-8D59-43CB-9067-8AD8C0A805FF.jpeg

235AC272-6A2B-4FE9-BCC3-943733C49DB0.jpeg

Thank you for your reply! As you said, all the things is true that you outlined in your longer earlier message for me!

This is my screenshot that shows me enabled the sharing function. The right side is showing @kinwai_tse ‘s activity. Also, I used more than 30sec on this week! 

photo_2022-12-23-03.26.09.jpg

For the 2 users I was talking to yesterday, you seem to have removed yourselves from the community. If you need my help again, please rejoin and let me know. Otherwise I am assuming your problem was solved? 

This is ridiculous. I had read every single post looking for a solution, but appears there's none. I have this issues from 2 years ago and nothing happened yet. 

I can't see my friend's activity for a long time and I've tried many solutions

Plan

Premium

Country

UK

Device

Windows PC

Operating System

Windows 10

 

My Question or Issue

 

So I noticed all my friends activity changed to this screen, even though I still follow them etc, I have tried turning the option on and off again, closed and restarted Spotify and even uninstalled and reinstalled it as well as clearing all data and caches beforehand and before the reinstall... yet I still have the problem 😕

 

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