Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify logging me out

Spotify logging me out

So I've had Spotify for few years now as premium and as free user which I currently am and just today I faced an issue. Spotify logged me off on both my pc and android phone and while nothing wrong in there as it happens sometimes and I just log back in, but this time it wouldn't let me. I tried to log back in with my pc first and it would keep saying that my password was incorrect and kept giving me error 3. This same happens on their website when I tried that. Then I tried my phone and there using my username it logged me in and logs me out about 5 seconds later. I've tried to find a solution, but yet find one that works for me.

 

Reply
1 Reply

Hi. Your account might have been accessed by anyone elese.

 

Have you clicked something recently that directs you to a spotify-like website?

Did you log in to a website or an app using your spotify credentials?

 

Well, there's one thing you can do now to retrieve your account... message @SpotifyCares on Twitter.

Suggested posts