Spotify playing on another device, logged out everywhere and changed password, still playing

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Spotify playing on another device, logged out everywhere and changed password, still playing

jreneew2
Newbie

Hello,

 

I was using spotify when all of a sudden the song switched to a different one and starting playing on a different device. It started playing on a samsung tv that I do not own. So I went to my account and hit "log out everywhere" and then changed my password. I re logged in and the device switched back to the samsung tv.

 

Thanks..

1 Reply

Re: Spotify playing on another device, logged out everywhere and changed password, still playing

toman95
Roadie

Hey there jreneew2,

 

Looks like someone is hijacking your account.

You should get in touch with Spotify Staff to secure and remove the hijacker.

You can write an email to: support@spotify.com or use the Contact Form.

 

Hope this helps,

 

toman95

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