Spotify stopped sending me emails about new releases from artists I follow

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Spotify stopped sending me emails about new releases from artists I follow

jckinnick
Roadie

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

2 Replies

Re: Spotify stopped sending me emails about new releases from artists I follow

Shake-a-Hoof
Roadie

E mails are quite random from Spotify you should get an email that matches your followed artists linked to what is in your release radar, but these don’t come through every week even though they should.

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Re: Spotify stopped sending me emails about new releases from artists I follow

Rock Star 22
Rock Star 22

Hey @jckinnick, thanks for reaching out to the Community!

 

I understand. It's up to the artist to make sure a notification is sent to fans, so that might be the reason you haven't received any notifications.

 

Make sure to have 'Artist Updates' enabled under notification settings, and follow the artist, and hopefully you'll get notifications in the future. 

 

I hope this helps :)

Billy-JRock Star 22
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