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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1409 Views
  • 0 replies
  • 7 likes
  • Security
  • 1409 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444837 Views
  • 970 replies
  • 108 likes
  • Account
  • 444837 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198535 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198535 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107998 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107998 Views
  • 70 replies
  • 11 likes

Superuser Contribution Google home mini email.

So I went to redeem the Google home mini and after I hit send email I realised I do not have access to that email anymore. I my email it right after that but I cant get the email for the monitor and dont know what to do. Someone please help me

  • Newbie
  • So I went to redeem the Google home mini and after I hit send email I realised I do not have access to that email anymore. I my email it right after that but I cant get the email for the monitor and ...
  • Guido
  • Spotify Legend
  • 769 Views
  • 1 replies
  • 0 likes
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution Want to delete Spotify account created from facebook but can't log in

PlanPremiumCountryUnited States I have unintentionally created two spotify accounts. I want to delete the account that is linked to my Facebook in order to connect this account to my profile instead. However, I cannot log in to Spotify via Facebook, ...

  • Casual Listener
  •   Plan Premium Country United States   I have unintentionally created two spotify accounts. I want to delete the account that is linked to my Facebook in order to connect this account...
  • Guido
  • Spotify Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • Account
  • 395 Views
  • 1 replies
  • 0 likes

My account got hacked (?)

PlanFreeCountryGermanyDeviceSamsung Galaxy 7Operating SystemWindows 10 My Question or IssueMy account seems to be hijacked by someone who has either deleted my account or changed the e-mail adress of my account. I have tried to restore my password fo...

  • Newbie
  • Plan Free Country Germany Device Samsung Galaxy 7 Operating System Windows 10   My Question or Issue My account seems to be hijacked by someone who has either deleted my account or cha...
  • Billy-J
  • Spotify Star
  • 1974 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 1974 Views
  • 1 replies
  • 0 likes

Google Home Mini Code Glitch

PlanPremiumCountryCanadaDeviceiPhone My Question or IssueI received an email saying my Google Home Mini is Ready and I followed the link and tried checking out. The code was not applied. I gave another try after a day and still didn't work. I message...

  • Casual Listener
  •   Plan Premium Country Canada Device iPhone   My Question or Issue I received an email saying my Google Home Mini is Ready and I followed the link and tried checking out. The code ...
  • Tarynelizadeth
  • Newbie
  • 909 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 909 Views
  • 2 replies
  • 0 likes

Lost Account

Hello, I need helping retrieving an account I recently created. I was rushing and I must have typed the wrong email and wrong password than I thoought I was entering, however the payment details are correct because my credit card was charged instantl...

  • Newbie
  • Hello,   I need helping retrieving an account I recently created.  I was rushing and I must have typed the wrong email and wrong password than I thoought I was entering, however the payme...
  • lilac_bb
  • Newbie
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
  • 446 Views
  • 1 replies
  • 0 likes

Charged twice for 1 month

Got charged twice in 1 month for 1 sub to premuim. I only have the one receipt for one charge but then another one came through. I checked if I have another account using the websites recover password. I also checked all my other email accounts for t...

  • Casual Listener
  • Got charged twice in 1 month for 1 sub to premuim. I only have the one receipt for one charge but then another one came through. I checked if I have another account using the websites recover passwor...
  • Shadowfox_94
  • Regular
  • 608 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 608 Views
  • 3 replies
  • 0 likes

How to remove facebook?

Is there anyway to remove Facebook from your account? I would like to use the email address that I have tied to my Facebook to login instead of my Facebook and remove the ability to sign in using my Facebook. Reason being Is theres an xbox one on my ...

  • Newbie
  • Is there anyway to remove Facebook from your account? I would like to use the email address that I have tied to my Facebook to login instead of my Facebook and remove the ability to sign in using my ...
  • tanyeah
  • Gig Goer
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
  • 347 Views
  • 1 replies
  • 0 likes

Merge accounts

Hi, I would like to merge two spotify accounts without losing the followers of my playlists. Could you help me?

  • Visitor
  • Hi, I would like to merge two spotify accounts without losing the followers of my playlists. Could you help me?
  • user-removed
  • Not applicable
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes

Cant access my premium account

My premium account sighned me out but I forgot my password so as a result I changed it,when I sighed back in to my account it was changed into a free account,losing all of my music.Yet my original premium account still exists but im unsure how to ace...

  • Newbie
  • My premium account sighned me out but I forgot my password so as a result I changed it,when I sighed back in to my account it was changed into a free account,losing all of my music. Yet my original ...
  • Brunelicia
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Upgrading from Spotify Premium to Spotify Premium Family

Hello, I currently have a Spotify Premium account but want to upgrade to Spotify Premium Family. However, I don't want to end up setting up a Premium Family Direct Debit payment AND keep my existing payment going as well so that I end up being effect...

  • Casual Listener
  • Hello, I currently have a Spotify Premium account but want to upgrade to Spotify Premium Family. However, I don't want to end up setting up a Premium Family Direct Debit payment AND keep my existing ...
  • Brunelicia
  • Community Legend
  • 689 Views
  • 3 replies
  • 0 likes
  • Account
  • 689 Views
  • 3 replies
  • 0 likes

Spotify Google home mini offer

Prenium Plan Country Canada Hi, I just subscribed to spotify prenium and participated in the free google home mini promotion. Unfortunately, the address that was entered when I checked out on the google store website was my old address that was in my...

  • Newbie
  • Prenium Plan Country Canada   Hi, I just subscribed to spotify prenium and participated in the free google home mini promotion. Unfortunately, the address that was entered when I checked o...
  • ElainaD
  • Composer
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 452 Views
  • 1 replies
  • 0 likes

no me deja suscribirme a el plan universitario

intento suscribirme como universitario pero me manda al nabo, despues de varios intentos la pagina me niega el acceso o se cae, saben como hacer el asunto o de plano me cambio a google play music, ya la universidad esta registrada, intente con dos nu...

  • Newbie
  • intento suscribirme como universitario pero me manda al nabo, despues de varios intentos la  pagina me niega el acceso o se cae, saben como hacer el asunto o de plano me cambio a google play mus...
  • osornios
  • Spotify Star
  • 678 Views
  • 1 replies
  • 0 likes
  • 678 Views
  • 1 replies
  • 0 likes

Cannot Change Email Address for Facebook Made Account, Need Email Resent

Basically, I made a spotify account with my facebook account. But my facebook account has a super outdated email address that either doesn't exist anymore or the password is not recoverable. I cannot edit the default email, and I cannot send support ...

  • Newbie
  • Basically, I made a spotify account with my facebook account. But my facebook account has a super outdated email address that either doesn't exist anymore or the password is not recoverable.   ...
  • osornios
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 470 Views
  • 1 replies
  • 0 likes

Spotify won't recognise my Facebook username

PlanPremiumCountrySingapore DeviceIphone 10, Galaxy Note 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy profile name on Spotify recently switched from my Facebook name to a string of numbers. I'm unable to change it o...

  • Newbie
  • Plan Premium Country Singapore   Device Iphone 10, Galaxy Note 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My profile name on Spotify r...
  • osornios
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 319 Views
  • 1 replies
  • 0 likes

Facebook name missing

I have removed temporaly my facebook account, and when I have re-opened it, the Spotify account does not identify me with my Facebook name. I have already tried to link it again and restart it, but my name and Facebook profile photo still does not co...

  • Newbie
  • I have removed temporaly my facebook account, and when I have re-opened it, the Spotify account does not identify me with my Facebook name. I have already tried to link it again and restart it, ...
  • osornios
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 239 Views
  • 1 replies
  • 0 likes

No Email address or Username on profile.

My Question or IssueI can log into husband's Spotify via Facebook, his facebook profile pic comes up, everything is perfect. He has Spotify Premium via a mobile phone plan. However. I want to add Spotify to another device which doesn't have Facebook,...

  • Newbie
  • My Question or Issue I can log into husband's Spotify via Facebook, his facebook profile pic comes up, everything is perfect. He has Spotify Premium via a mobile phone plan. However. I want to add S...
  • osornios
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • Login
  • 560 Views
  • 1 replies
  • 0 likes

Change email address

I currently log in to spotify with a @hotmail.co.uk username, which I set up around 10 years ago connected with my facebook account. On facebook, I have since updated my email address to my @gmail.com email address. As my spotify account is connected...

  • Visitor
  • I currently log in to spotify with a @hotmail.co.uk username, which I set up around 10 years ago connected with my facebook account. On facebook, I have since updated my email address to my @gma...
  • osornios
  • Spotify Star
  • 1298 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1298 Views
  • 1 replies
  • 0 likes

My facebook login has no email address attached need help

My Question or IssueWhen I login I have no info on my facebook loginIt looks like my email address login and facebook login are seperateCan I fix this because I cannot get the google home mini without it*snip* Thanks

  • Newbie
  • My Question or Issue When I login I have no info on my facebook login It looks like my email address login and facebook login are seperate Can I fix this because I cannot get the google home mini ...
  • osornios
  • Spotify Star
  • 642 Views
  • 1 replies
  • 0 likes
  • Account
  • 642 Views
  • 1 replies
  • 0 likes

Wrong user name in family invitation

PlanPremium CountryArgentina DeviceMany devices Some months ago I had an issue with my account. It was "hack" (guessing) because 2 invitations were sent from my family account to people that I don't know. After that, I canceled the invitations and ch...

  • Regular
  • Plan Premium   Country Argentina   Device Many devices   Some months ago I had an issue with my account. It was "hack" (guessing) because 2 invitations were sent from my famil...
  • osornios
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 355 Views
  • 1 replies
  • 0 likes

Can't see albums I saw before

I want to know why albums I was able to look at 5 minutes ago I can no longer look at I only get a stupid download option

  • Casual Listener
  • I want to know why albums I was able to look at 5 minutes ago I can no longer look at I only get a stupid download option   
  • captainariyan
  • Newbie
  • 435 Views
  • 1 replies
  • 0 likes
  • Other
  • 435 Views
  • 1 replies
  • 0 likes