Help Wizard

Step 1


Stolen facebook account

Stolen facebook account

About a year ago, my phone was stolen and my facebook account (which was used to create a spotify account) was hacked. The person who stole my phone was able to change the password of my facebook and email account. I thought my subscription got terminated because I was able to get facebook to deactivate that account. I've gone to the bank and asked them to cancel my subscription but said that they cannot do that. I want to cancel that subscription to that facebook account.
1 Reply

Hi there, I suggest you to contact Spotify staff on Twitter at @Spotifycares. I'm pretty sure that they will help you with this problem.

Hope this post will help you.
Like it or marks it as a solution if so.

Simon Normandin

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