Subscribed through fido not working

[tuapy]

Hi,

So I have a Spotify premium subscription through fido. Now they say the subscription is still active on their end but when I open my account, I'm only getting access to the free version.
If there is anything that can be done on your part, please help.

Thank you.

[Maxim]

Hey @tuapy,

Please reach out to Fido again so that they can take a closer look at this issue.

Thanks!