[Subscription] HELP! I LOST MY SPOTIFY AND HOTMAIL PASSWORD

[xaxi]

HELLO!

MI EMAIL IS KATERIN4443@HOTMAIL.COM BUT I CANT RESTART MY SPOTIFY PASSWORD BECAUSE FORGOT MY HOTMAIL PASSWORD.

I NEED HELP, I DO HAVE SPOTIFY PREMIUM AND I HAVE CHARGES IN MY CREDIT CARD WITHOUT USE MU ACCOUNT 😞

PLEASE SEND THE INFORMATION: KATERINMENDIETA@ECUWORLDWIDE.COM

 I NEED YOUR HELP.

TNKS

[sakura08]

Hi @xaxi

There are two things that you can do:

1. You can reset your password for your hotmail email address
2. To get in touch with Spotify, so they can update your email address to the one that you have access. (like your ECUWORLDWIDE.COM account)

If you choose the 2nd option, then you may contact Spotify through their Contact form, or email them at support@spotify.com.

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

Hope it helps.

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P.S. I'm not a Spotify employee

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