[Subscription] Student Discount - claim back possible?

[nanino_007]

The email that I need to extend my student discount went into Spam file so I didnt realise for a couple of months that I paid too much money. Is it possible to claim the discount back?

[Maxim]

Hey @nanino_007,

Yeah of course that's possible! Just head to https://spotify.com/student and verify yourself as a student again 🙂

[Needadvice]

I need some help. I few months ago I signed up to premium thinking I would be paying 0.99 a month, even the receiptthey sent me says this. Instead I was charged 9.99. I didn't get an email about the changes. I didn't get an email about anything  and the annoying this is, eversion e I signed up for premium I have not had access to spotify and have only been on Spotify once since the payments were made. 

I have been Trying to contact spotify and let them know what is going on, but all I get are links after links that don't answer any of my questions. 

Can anyone tell help me out, because this situation has really got me annoyed.

Thanks 

[Maxim]

@Needadvice

You need to contact Spotify Support so they can look into this 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

[nanino_007]

How do I contact the support?
Can't find any contact forms 🙂