Subscription but no access to email.

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Subscription but no access to email.

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Hi, 

 

I must have an account with spotify under my college email address I'm assuming, which I no longer have access to and don't know the password or log in information to get into the account.  I'm trying to cancel and its IMPOSSIBLE. Luckily for Spotify, I graduated college almost 2 years ago and they've been charging me without my notice since then. My college email is *snip* 

 

I need this account cancelled immediately and the charges must stop. 

 

Thank you. 

 

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Re: Subscription but no access to email.

Rock Star 10
Rock Star 10

Hey, @emc9992 

Welcome to Spotify Community and thanks for contacting us here.

About your question, I suggest that you be in touch with the Customer Team immediately to solve your issue as soon as possible.

 

If you need more information or if you have any other questions, let me know.

 

Best Regards

hezorg (Luan Araújo)

hezorgRock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Re: Subscription but no access to email.

Rock Star 10
Rock Star 10

Hey, @emc9992 

Welcome to Spotify Community and thanks for contacting us here.

About your question, I suggest that you be in touch with the Customer Team immediately to solve your issue as soon as possible.

 

If you need more information or if you have any other questions, let me know.

 

Best Regards

hezorg (Luan Araújo)

hezorgRock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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