The email address you entered is not linked to a Spotify account.

[maxbillotet]

Hey, we use a Spotify Family account with 4 people. Now, i was trying to invite a 5th person to our Spotify Family account. You need to log into the "main account" where you started the Premium version. Now the problem is that it tells me that the e-mail adress i enter is not linked to a Spotify account. I'm 100% certain that i enter the right email and the right password. Is there any way to change the email in your system or to send me a new password to this email because otherwise i cant even cancel Spotify Premium if i wanted to neither can i invite my brother as the 5th person.

Thank you in advance!

[OneByBoo]

Hey there @maxbillotet,

thanks for posting !

I'll have to ask you to try and locate all accounts listed with your details through this help page.

Let me know what you find 🙂