Ubuntu Desktop app can't login

Reply

Ubuntu Desktop app can't login

dario_zamuner
Regular

Hi,

it's been two weeks since I first experienced login issues.

When I try to login with facebook inside the linux (Ubuntu 16.04) desktop app I'm redirected after a few seconds to a page saying 

 

Couldn't log in to Spotify

What's going on

There's a temporary issue with logging in to Spotify. Sorry about that!

 

Two days ago for once it worked, but today I'm stuck again. So it's not something related to the app version (I've downloaded the latest) or my facebook credentials.

 

The web player and android app work flawlessly with the same account. Any idea?

Thanks

17 Replies

Re: Ubuntu Desktop app can't login

ibnuizza10
Newbie

Same here. my spotify can't login in ubuntu desktop app.

Re: Ubuntu Desktop app can't login

JoshuaRiddell
Newbie

I'm not sure what the actual problem is but I've had the same problem for 2ish weeks too.

 

I just changed my default browser from Firefox to the default ubuntu web browser and it worked first time. Maybe give that a go as a temporary solution.

Re: Ubuntu Desktop app can't login

user-removed
Not applicable

YESS!! I cant log on either and have the same message.

Re: Ubuntu Desktop app can't login

Atos44
Newbie

Same problem on 17.04

Re: Ubuntu Desktop app can't login

jovens
Newbie

Same problem for me on my new PC with ubuntu 16.10.

 

I just followed installing instructions at:

https://www.spotify.com/uk/download/linux/

Re: Ubuntu Desktop app can't login

Inrk
Newbie

Simply logging in with my Facebook email and password worked instead of trying to use FB.

Re: Ubuntu Desktop app can't login

Andocious707
Casual Listener

I am running into this same issue tried the browser switch and still can't get logged in. I am experiencing this issue with Spotify on 2 different computers one running Linux Mint 18.1 and again after updating to 18.2 64-bit OS, the other is running Ubuntu 14.04.5 32-bit OS. I have tried many different things, confirmed I am running the latest client available and still unable to log in with the desktop application no issues logging in with web or my Android smartphone, but can't log in with either computer. Any help would be greatly appreciated! - Andy

 

*Update - Reached out to @SpotifyStatus and they responded and helped me get my account logged in again. Super happy seeing as I know they don't technically provide any support for the Linux application.

Re: Ubuntu Desktop app can't login

papajo
Casual Listener

Same problem is this spotify's fault or ubuntu's ?

Re: Ubuntu Desktop app can't login

papajo
Casual Listener

Did they helped you out? what did they tell you to do?

SUGGESTED POSTS