Unable to login

Reply
Highlighted

Unable to login

Newbie

My spotify for some reason logged out by itself and now I cant log back in. 

Specifically, as soon as I click login button, it changes to "logging in" then nothing happens and goes back to "login" 

 

I tried re-installing and tried both wifi and data but its still the same. 

Im using my phone (Android oreo) 

 

 

1 Reply
Highlighted

Re: Unable to login

Rock Star 16
Rock Star 16

Hi,

 

Are you in the country you created your Spotify account?

If the answer is no, you have to use a VPN. It happens to all free users that don't have a Premium account. Remember set the VPN location to the place you created the account.

Try to type your password really slow. Also check if your username or account are correct. I was frustrated tens of times because I tried to type my credentials fast and thinking I was doing them right made me go nuts since I was not able to login.

 

Hope it helps, if it did mark this reply as a solution and drop a like if you like.

 

Cheers!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS