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Unidays student discount details used on another account

Unidays student discount details used on another account

I have tried to set up the student discount service on my Spotify account using UNiDAYS. However, it says that my UNiDAYS details are already being used on another account & that I cannot use the discount on my account. I would like to find out what account these details are being used on. They could be an old account of mine that I forgot about or possibly someone else. I have already contacted UNiDAYS about this issue & they have directed me to talk to Spotify directly.

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Hello! Congrats on making your first post 🙂 Welcome to the community 🙂

 

You'll need to speak to Support about this issue!

 

Feeling Social?
Pop them a Direct Message on twitter @SpotifyCares with your Spotify Username and Problem!

 

Or use this Form at https://support.spotify.com/contact-spotify-support/.


You might get a automated email from them saying to check the Customer fourms etc. even if its a No reply address...  Reply straight back and this will be queued for a Spotify Support Agent to reply back as soon

 

Hope I've helped you today 🙂
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Have a Fab Day 🙂

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