Unknown Devices on my account

[Fewiel]

Plan

Free

Country

 Germany

Device

many

Operating System

Android, Windows 10

My Question or Issue

 I have unkown devices on my account. Someone is using my account. But i canged my Passwort on facebook becuse i am using the facebook login. I dont know what to do.

[Maxim]

Hey @Fewiel,

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

[WREATHZ]

I would try contacting spotify. Maybe send them an email telling them your issue and they should help.

[Fewiel]

i have tried to change my Account passwort and device password. But some times later i got a Samsung S9 playing some englisch Rap Songs and also sometimes a Desktop PC who is playing Arabic songs... i think there are many people who got access to my account... But i have changed all passwords, email and Facebook too.

[Guido]

Hey @Fewiel.

Thanks for getting back to us.

Be sure to follow all steps on this page and we'll secure your account. No worries.

Let us know if you have further questions. Have a nice day!