Updating card details

[MickeyToo]

Plan

Free/Premium

Country

Finland

Device 

One +

Operating System

 Android 

I was updating my payment card and why it make a google payment account for me?

[Maxim]

Hey @MickeyToo,

Thanks for reaching out.

Did you update your payment method through https://spotify.com/account?

Let me know.

[MickeyToo]

Hi Maxim,

Yes i did. I lost my credit card and i've got email from Spotify that they cannot charge my Premium. 

[Maxim]

Hey @MickeyToo,

Alright, thanks for letting me know. Where did you get a notification about the Google Payments account? Can you post a screenshot of it (make sure to hide any personal info)? 🙂

[MickeyToo]

I've got an email "Welcome to Google Payment" from google. It is in finnish so i think you don't undertand it..

[Maxim]

Thanks, @MickeyToo! I'll look into it and will get back to you soon.

[Maxim · Accepted solution]

Hey again @MickeyToo,

I recommend that you check your receipts page to see all your payments and what they're for.

If you can't find any mentions of Google Payments there, it likely has nothing to do with Spotify at all. In that case, you might want to reach out to Google directly. 🙂

Hope this helps!

[MickeyToo]

Ok, there is nothing in this month. I already sent an email to Google that i want to delete that account, i don't need it. It takes 1-2 working days...

Thanks for help!

[Maxim · Accepted solution]

Alright, thanks for letting me know, @MickeyToo! Have a great day.