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Username not associated with Spotify Account (false)

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Username not associated with Spotify Account (false)

 

Plan

Free

Country

Scotland

Device

PC

Operating System

Windows 10

 

My Question or Issue

 

Hi, I tried logging onto my account (username "gorun") recently but couldn't. Assuming I'd just forgotten my password I tried to reset it but upon trying I was told my account name isn't associated with a spotify account.

 

Now I know the account gorun still exists, I had my friend log on to check for me and he showed me a screenshot of my account page (See Attached). I also checked in my App Data file and the account gorun is in there too.

 

So I am requesting assistance in accessing my account as I have a private playlist on there I'd really like to access.

I have no idea what e-mail is associated with said account as it was years ago I made it, safe to say I've tried every one I can think of.

 

Thanks

 

gorun.png
Reply

Accepted Solutions
Marked as solution

OK. Now it's proven that it is the right username. Chat with @SpotifyCares to regain access to your account.

View solution in original post

6 Replies

Are you sure that "gorun" is your username? Can you send a link of any of your public playlist if you have? Let me take a look.

I'm very sure gorun is my account name, logging in with it worked fine for the past few years.

I don't have any public playlists but you can find the account by searching "spotify:user:gorun". That's how my friend provided me with the picture.

I tried searching for it but I couldn't find your account.

 

Have you ever tried logging in to an android phone?

 

2019-05-27.png

That's very odd, I just tried searching it there and got this gorun2.png

Weird that we're both getting different results.

I used to log in on my android phone but I don't have any cable to connect it to my PC.

Here's a picture of the gorun account listed in the spotify data from this PC though.

gorun4.png

 

Marked as solution

OK. Now it's proven that it is the right username. Chat with @SpotifyCares to regain access to your account.

Thanks for your help dude, you a good guy.

 

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