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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • bebstyle
  • Casual Listener
  • 264292 Views
  • 517 replies
  • 34 likes
  • Account
    Free
  • 264292 Views
  • 517 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13047 Views
  • 6 replies
  • 11 likes
  • Security
  • 13047 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529513 Views
  • 989 replies
  • 113 likes
  • Account
  • 529513 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128132 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128132 Views
  • 74 replies
  • 12 likes

Unable to link Spotify premium to Google Home

Just setup Spotify premium family, in UK. Have latest Google home on a Samsung S9+. Tried linking from Google Home appTried linking from Google AssistantTried linking from Google Assistant in Sonos app In each case it opens the Authorize page on acco...

  • Visitor
  • Just setup Spotify premium family, in UK.   Have latest Google home on a Samsung S9+.   Tried linking from Google Home app Tried linking from Google Assistant Tried linking from Googl...
  • user-removed
  • Not applicable
  • 2456 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2456 Views
  • 3 replies
  • 0 likes

Solved!! Transfer main account for premium

PlanPremiumCountryNetherlandsDeviceMacbook Pro 2017Operating System(Catalina) My Question or IssueI want to transfer my main account (the account with payment info etc.) to another family account. The reason is that my son now uses the main account a...

  • Newbie
  •   Plan Premium Country Netherlands Device Macbook Pro 2017 Operating System (Catalina)   My Question or Issue I want to transfer my main account (the account with payment info et...
  • Emilia_8
  • Community Legend
  • 869 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 869 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family

My Question or IssueWhat happens to the other people's Spotify Family members account when you cancel family, do their accounts get deleted or is it just disconnected from yours?

  • Casual Listener
  • My Question or Issue What happens to the other people's Spotify Family members account when you cancel family, do their accounts get deleted or is it just disconnected from yours?
  • user-removed
  • Not applicable
  • 801 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 801 Views
  • 3 replies
  • 0 likes

I am not able to play some songs even though I have premium account

PlanPremiumCountryIndia DeviceEvery DeviceOperating SystemEvery OS My Question or IssueI am trying to find this song from Ed Sheeran and Justin Bieber: I don't care. But I couldn't and then I google the spotify link and open that in my mobile and it ...

  • Casual Listener
  • Plan Premium Country India   Device Every Device Operating System Every OS   My Question or Issue I am trying to find this song from Ed Sheeran and Justin Bieber: I don't care. B...
  • OneByBoo
  • Roadie
  • 1518 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1518 Views
  • 3 replies
  • 0 likes

Stream from multiple devices on family plan?

I just upgraded to the Family plan, but my wife and I still can't stream on the same account from separate devices, which was the whole reason I upgraded. Do I have to create a separate account now? I'd really prefer not to.

  • Newbie
  • I just upgraded to the Family plan, but my wife and I still can't stream on the same account from separate devices, which was the whole reason I upgraded. Do I have to create a separate account now? ...
  • jenhunt
  • Casual Listener
  • 1078 Views
  • 4 replies
  • 5 likes
  • Account
  • 1078 Views
  • 4 replies
  • 5 likes

Offline 30 day issue for travellers!

I am adicted to Spotify and love you. I am on a challange to mysself now and am sailing around the world and then from Pole to Pole. I cant access the internet every 30 days as sometimes we are in very remote locations. My music is then wiped and i s...

  • Newbie
  • I am adicted to Spotify and love you. I am on a challange to mysself now and am sailing around the world and then from Pole to Pole. I cant access the internet every 30 days as sometimes we are in ve...
  • osornios
  • Spotify Star
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

I can’t search for my artist profile

I have 3 singles of mine on Spotify, and when I type my artist name which is Mic Sinclair, I can only access the singles, yet I can’t search for or find my artist profile. I’m extremely frustrated!!! Because I can’t find my profile, I can’t share lin...

  • Visitor
  • I have 3 singles of mine on Spotify, and when I type my artist name which is Mic Sinclair, I can only access the singles, yet I can’t search for or find my artist profile. I’m extremely frustrated!!!...
  • OneByBoo
  • Roadie
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

merge Spotify account and Facebook account

I'm writing to ask if someone knows how to unite/merge the regular Spotify account with the Facebook account So bring all the playlist and all the saved songs in one account only

  • Casual Listener
  • I'm writing to ask if someone knows how to unite/merge the regular Spotify account with the Facebook account  So bring all the playlist and all the saved songs in one account only 
  • OneByBoo
  • Roadie
  • 708 Views
  • 1 replies
  • 0 likes
  • 708 Views
  • 1 replies
  • 0 likes

I can´t Enter „Premium Family“ in my account

I can´t Enter „Premium Family“ in my account. It is telling me everytime „there is problem please try again later“.PlanPremiumCountryPolandDeviceProblem occurs on any deviceOperating SystemProblem occurs on any operating system Problem occurs on any ...

  • Newbie
  • I can´t Enter „Premium Family“ in my account. It is telling me everytime „there is problem please try again later“. Plan Premium Country Poland Device Problem occurs on any device Operating Sy...
  • OneByBoo
  • Roadie
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
  • 314 Views
  • 1 replies
  • 0 likes

display name

DeviceLaptopOperating SystemWindows 10 My Question or IssueI connected my Spotify and my Facebook, why name did not change to my Facebook name, I would rather use my Facebook name than my Spotify username.

  • Newbie
  •   Device Laptop Operating System Windows 10   My Question or Issue I connected my Spotify and my Facebook, why name did not change to my Facebook name, I would rather use my Facebook...
  • OneByBoo
  • Roadie
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 424 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution how to kick someone from my account ?

so a couple of weeks ago i started seeing wierd playlists on my recent played so i think someone is using my account. i change my password and also used the button for closing all sesions but neither on my phone or pc spotify ask me to log in again a...

  • Casual Listener
  • so a couple of weeks ago i started seeing wierd playlists on my recent played so i think someone is using my account. i change my password and also used the button for closing all sesions but neither...
  • Luan
  • Spotify Star
  • 50475 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 50475 Views
  • 4 replies
  • 0 likes

Unable to join Family premium, error location

PlanPremium FamilyCountryAustraliaDeviceiPhone Xs My Question or IssueMy wife is unable to join the family plan. When Spotify confirms location it gives an error message "Unable to confirm location" please try again later.I am at the home address wit...

  • Casual Listener
  • Plan Premium Family Country Australia Device iPhone Xs   My Question or Issue My wife is unable to join the family plan. When Spotify confirms location it gives an error message "Unable ...
  • Luan
  • Spotify Star
  • 2069 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 2069 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: What is wrong with Spotify?

It is really making me want to switch to pandora. Or any other streaming service. Keeps saying I'm not connected to the internet. It it just stops playing after like 2 songs. What the **bleep** is going on?

  • Newbie
  • It is really making me want to switch to pandora. Or any other streaming service. Keeps saying I'm not connected to the internet. It it just stops playing after like 2 songs. What the **bleep** is go...
  • Peter
  • Spotify Legend
  • 716 Views
  • 1 replies
  • 0 likes
  • 716 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Login on iPhone Browser

Cannot login on iphone browser. I get an "oops something went wrong" error.PlanPremiumUS - Country Device(iphone 11, ios 13.2.3

  • Casual Listener
  • Cannot login on iphone browser. I get an "oops something went wrong" error. Plan Premium US - Country   Device (iphone 11, ios 13.2.3
  • Katerina
  • Spotify Legend
  • 689 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 689 Views
  • 4 replies
  • 0 likes

Superuser Contribution Moving from germany to switzerland

I changed as discribed my credit card and changed country to switzerland. My account is still connected to Germany. How can I change this finally?

  • Visitor
  • I changed as discribed my credit card and changed country to switzerland. My account is still connected to Germany. How can I change this finally?
  • Katerina
  • Spotify Legend
  • 691 Views
  • 2 replies
  • 0 likes
  • Account
  • 691 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unable to get past Captcha

PlanPremiumCountrySpainDeviceMacBook Air 2014Operating SystemiOS 10.13 My Question or IssueTrying to sign my son inn to the Family Plan. Email sent, link accepted and then when he tries to sign up, all the fields are entered and he ends up in an infi...

  • Casual Listener
  • Plan Premium Country Spain Device MacBook Air 2014 Operating System iOS 10.13   My Question or Issue Trying to sign my son inn to the Family Plan. Email sent, link accepted and then wh...
  • Katerina
  • Spotify Legend
  • 10320 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 10320 Views
  • 3 replies
  • 1 likes

Superuser Contribution Moving to USA and switching to Student

I recently moved to the USA from Canada for school. I am trying to update my profile for student premium.I went into payments, changed payments, and entered in a card associated with a US address. My profile still says Canada....Also when I go to sea...

  • Visitor
  • I recently moved to the USA from Canada for school. I am trying to update my profile for student premium. I went into payments, changed payments, and entered in a card associated with a US address.&...
  • Katerina
  • Spotify Legend
  • 519 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 519 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Somone's speaker is connected to my Spotify account!!!

I live in a rental house at the moment. A couple of days ago I was listening to music on my phone, then all of a sudden my music stops, and it says at the bottom that a speaker named "Yessir Speaker" is connected to my phone and is playing music. I k...

  • Casual Listener
  • I live in a rental house at the moment. A couple of days ago I was listening to music on my phone, then all of a sudden my music stops, and it says at the bottom that a speaker named "Yessir Speaker"...
  • Katerina
  • Spotify Legend
  • 1741 Views
  • 5 replies
  • 0 likes
  • Account
  • 1741 Views
  • 5 replies
  • 0 likes

Superuser Contribution Removing Hulu from Spotify

I am currently on the Student premium plan. I want to remove the Hulu part of the plan. My family wants to get Hulu + TV through my account since we've all been using it. Please help???

  • Newbie
  • I am currently on the Student premium plan. I want to remove the Hulu part of the plan. My family wants to get Hulu + TV through my account since we've all been using it. Please help???
  • Katerina
  • Spotify Legend
  • 1210 Views
  • 2 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 1210 Views
  • 2 replies
  • 1 likes

Superuser Contribution Random music

PlanFreeCountryBrazilDeviceAllOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify starts to play random music (actually, it is music from my country, Sertanejo type). And shows to me that is from a web chrome advice...

  • Casual Listener
  • Plan Free Country Brazil Device All Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify starts to play random music (actually, it is music f...
  • Katerina
  • Spotify Legend
  • 1359 Views
  • 7 replies
  • 0 likes
  • Other
  • 1359 Views
  • 7 replies
  • 0 likes