Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Warning message - Another device using my spotify

Warning message - Another device using my spotify

vincev

Hi,

 

I am streaming to a chromecast in my living room. The music stops and I get a warning that my spotify account is in use somewhere else. 

 

I change passwords and force sign out all accounts, repeated 2 times, but this does not help.

 

Apps with access:

Application image Lithium Community - Production
Application image support.spotify.com login
Application image Sonos

 

Any ideas? Can there be a conflict where it records being played by both chromecast audio and my phone where I cast the music from?

 

 

Reply
1 Reply

JulianA_Bogota

Hey @vincev! Thanks for writing.

Head here and click Sign Out Everywhere. This will force all current sessions to be logged out. We'd also recommend changing your password one more time to something super secure, just to be safe.

 

If this doesn't do the trick and you're also seeing changes in your playlists, saved music or your email address, check out the info you'll find on this page to know what to do next.

 

We hope this helps. Have an amazing day 🙂

Suggested posts