I am still not able to redeem my code!! I have been waiting for almost 24 hours!! First it was the massage" we are currently not able to redeem this code" and now I don`t even get to that point ... Now this massage comes up "
Oops! Something went wrong, please try again or check out our help area" . You haven't helped me yet and now I am very tiered of waiting!!!
I have the same problem. I have bought these giftcard codes and it have worked several times before. But this time it first says that its not working and that I should try again later. I have done this several times. And today when I tried I got to where I can choose what subscription I want, and when I choose 3 months of premium it says that you are unable to accept the code or something like that.
I did send a email yesterday but have not gotten a answer yet (I know its a weekend). I have read thru all 10 pages and none of the suggestions here works, I've tried with 4 different browsers and I still get the same answer, I've also tried with my phone. Nothing works.
I have been in contact with the admins before about changing from unlimited to premium when I choosed wrong once. Perhaps that's why the codes don't work for me. Because that time a admin did something with my account. I hope I will get an answer soon, otherwise I will just stop paying for a service that have been giving me problems on several occasions.