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Why my playlist is empty?

Why my playlist is empty?

Hello everyone,

 

I don't know what's happened but I log in my Spotify account and in my only one playlist there isn't any song. The playlist is ok but it is completely empty. Someone can help me?? Thank you so much. Lidia

Captura de pantalla 2016-04-25 a las 10.02.16.png

 

Reply
3 Replies

Hey @essenziall

 

Sorry to hear about this.

 

I suggest you contact support so they can help you and possibly get the songs restored.

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you MattSuda, I'll do it that way. ;I 

You're welcome 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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