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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88886 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758893 Views
18 replies
29 likes
Someone create an acount using my email he also paid for a family program i dont wanna use his paid and I wanna give his acount without my email
Someone create an acount using my email he also paid for a family program i dont wanna use his paid and I wanna give his acount without my email
Community Legend
277 Views
2 replies
0 likes
Hello everyone, I'm using - actually I was using - Spotify Premium for a long time, but this month I couldn't subscribe and wondered why. After my bank told me that "You can only use your card online if they have 3D Security from now on", I tried to ...
Hello everyone, I'm using - actually I was using - Spotify Premium for a long time, but this month I couldn't subscribe and wondered why. After my bank told me that "You can only use your ca...
Casual Listener
1394 Views
3 replies
5 likes
I recently had my debt card stolen so I was issued a new one. My Spotify Premium account was automatically stopped. I am trying to upgrade again to Premium with my new card and it is giving me "Oops, seems your card or payment provider is having a ba...
I recently had my debt card stolen so I was issued a new one. My Spotify Premium account was automatically stopped. I am trying to upgrade again to Premium with my new card and it is giving me "...
Community Legend
378 Views
3 replies
0 likes
I was trying to go through with the discount process and it wouldn't let me go through with it but it charged me the $4.99.I'm a new student for spring 2016 at a junior college and if I'm paying for it, I'd like to be able to use it.
I was trying to go through with the discount process and it wouldn't let me go through with it but it charged me the $4.99. I'm a new student for spring 2016 at a junior college and if I'm paying fo...
Community Legend
225 Views
1 replies
0 likes
Hi all, This started happening recently -- within the past 3-4 days. I randomly get disconnected while listening to my music using Spotify on my phone. I also noticed that new playlists are being added that aren't me and that I have a new "Play on th...
Hi all, This started happening recently -- within the past 3-4 days. I randomly get disconnected while listening to my music using Spotify on my phone. I also noticed that new playlists...
Community Legend
669 Views
5 replies
0 likes
Hello, I was charged two premium account fees today and I am unsure of why. Apparently posting in this forum is the only way to get help?
Hello, I was charged two premium account fees today and I am unsure of why. Apparently posting in this forum is the only way to get help?
Community Legend
281 Views
1 replies
0 likes
I've been wrestling with the Spotify website/player/service for a good bit now. I think with a little effort, they might could make things hard and unclear to navigate. Sarcasm aside, in getting some assistance to connect to FB, it erroneously got co...
I've been wrestling with the Spotify website/player/service for a good bit now. I think with a little effort, they might could make things hard and unclear to navi...
Roadie
621 Views
4 replies
1 likes
Hello. I hope you guys can help me! I had been using Spotify, logging on through facebook. Then I tried to get the upgrade trial and kept getting an error. So I made a normal account, logged on and searched for friends through my facebook profile. Ev...
Hello. I hope you guys can help me! I had been using Spotify, logging on through facebook. Then I tried to get the upgrade trial and kept getting an error. So I made a normal accoun...
Roadie
681 Views
4 replies
0 likes
Hi there dear Spotify! I have been a customer since you started up, and started my full premium account just some days after. This is one of my Key apps/programs on my computer. I use this while i continue studdy and listen to on work. Now i cant do ...
Hi there dear Spotify! I have been a customer since you started up, and started my full premium account just some days after. This is one of my Key apps/programs on my computer. I use this w...
Casual Listener
3488 Views
7 replies
0 likes
I have a spotify account with my Facebook whigh I have now cancelled so can't access the spotify. I have since created a new spotify account and want to transfer the play liststore to my new account and cancel the old one linked to Facebook. How can ...
I have a spotify account with my Facebook whigh I have now cancelled so can't access the spotify. I have since created a new spotify account and want to transfer the play liststore to my new account ...
Community Legend
254 Views
1 replies
0 likes
I recently noticed that I was being charged on two different cards for spotify. I only have one account that I use. One of the charges was coming from Itunes and when I called Itunes they told me it was for spotify via the app store. I cancelled that...
I recently noticed that I was being charged on two different cards for spotify. I only have one account that I use. One of the charges was coming from Itunes and when I called Itunes they told me it ...
Regular
537 Views
2 replies
0 likes
I'm paying over $15 a month for a service with no ads...Yet still have to have 1/4 of my window filled with text ads? Really? The price is already exorbitant for modern streaming services, especially if it's not ad-free. I won't be continuing my memb...
I'm paying over $15 a month for a service with no ads...Yet still have to have 1/4 of my window filled with text ads? Really? The price is already exorbitant for modern streaming services, espec...
Community Legend
517 Views
4 replies
0 likes
I was using it just fine this morning and then just about an hour ago I found that somehow I was logged off. I am unable to login. It's as if my account does not exist. I have a good feeling it could be the fraud claim I had just a week ago. Someone ...
I was using it just fine this morning and then just about an hour ago I found that somehow I was logged off. I am unable to login. It's as if my account does not exist. I have...
Community Legend
372 Views
1 replies
0 likes
I signed up for the 30 day free trial and I cancelled it the day before but then saw that there was a student option for $4.99 so I signed up for it but when I checked my bank account I had a charge of $29.99 and a $9.99 so I cancelled the student on...
I signed up for the 30 day free trial and I cancelled it the day before but then saw that there was a student option for $4.99 so I signed up for it but when I checked my bank account I had a charge ...
Community Legend
271 Views
2 replies
0 likes
HiSo I have a family plan with rogers that gives me access to a spotify premium account. My mom tried to set mine up but it registered my username as a 20+ character alphanumeric string. This is now the username associated with my phone number. Now, ...
Hi So I have a family plan with rogers that gives me access to a spotify premium account. My mom tried to set mine up but it registered my username as a 20+ character alphanumeric string. This is no...
Casual Listener
793 Views
2 replies
0 likes
Hi.Credit card was lost and I cancelled it, got a new one within a few days of Spotify doing its monthly charge. I think it took me a few days after the payment time to sort the situation out. I assume Spotify wanted to charge me a late fee for that....
Hi. Credit card was lost and I cancelled it, got a new one within a few days of Spotify doing its monthly charge. I think it took me a few days after the payment time to sort the situation out. I ...
Community Legend
516 Views
2 replies
0 likes
Hello I just recieved an email telling me my account has been limited due to payment problems. But... looking at the receipts payment is registrered at the 28th of January. What might be the problem? This is the content of the email: Hej!Tyvärr har v...
Hello I just recieved an email telling me my account has been limited due to payment problems. But... looking at the receipts payment is registrered at the 28th of January. What might be the...
Community Legend
1651 Views
2 replies
0 likes
I have an account with associated with spotify, through my facebook. I cancelled my fb because of hacking issues. I just opened a new spotify account under a new email. How can I get that premium plan over to my new account?
I have an account with associated with spotify, through my facebook. I cancelled my fb because of hacking issues. I just opened a new spotify account under a new email. How can I get that premium pla...
Community Legend
221 Views
1 replies
0 likes
I submitted a help conact form several hours ago, but have not heard back. My situation is as follows: I had spotify premium for some time. I recently noticed that I was getting a bill from Itunes in addition to a bill from Spotify. I called itunes a...
I submitted a help conact form several hours ago, but have not heard back. My situation is as follows: I had spotify premium for some time. I recently noticed that I was getting a bill...
Not applicable
435 Views
2 replies
0 likes
hi, i cancelled my premium membership the other day and i can only play certain songs in my playlist, 'High quality streaming' is already unticked so i dont know what to do, please help!!!!
hi, i cancelled my premium membership the other day and i can only play certain songs in my playlist, 'High quality streaming' is already unticked so i dont know what to do, please help!!!!
Community Legend
298 Views
1 replies
0 likes
