Year in Music 2016

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Re: Year in Music 2016

Newbie

Could you guys send the stats mail again? :D.

 

 

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Re: Year in Music 2016

Music Fan

so because of something that has been off by default (i've never changed any of those settings) since i made my account in 2012 i can't recieve my favourite part of spotify each year, the support is worthless and every response has been the same copy pasted "we can't do anything sorry better luck next year! you should have been opted in at the start of december even though we never notified you in any way shape or form that this would be happening"

 

it's absolutely stupid and i'm honestly considering migrating over to google play music since we finally have the tools to migrate playlists and automate uploading my music to them.

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Re: Year in Music 2016

Casual Listener

I really dont know what is happening with Spotify, but i really GIVE UP.

The services, the interface, the customer service, its all worst every year.

Lets go Deezer.

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Re: Year in Music 2016

Casual Listener

This is the worst idea someone could ever have, we receive a million of spams everyday. I dont know what is wrong with you guys, but seems like you always take the worst idea, and them become then true. Are you even listening what the users want? Why not leave the retrospective as it has always been?

I'm really moving to others service, and i hope others users do the same.

Maybe this way you can see general dissatisfaction.

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Re: Year in Music 2016

Newbie

Kate, I didn't get/see an email, but if true that I can still see my year in music at browse/2016 Wrapped, I must be missing it. I don't see anything but 'best of' lists that are generic and don't have anything to do with me.

 

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Re: Year in Music 2016

Newbie

If we just opted in or clarified our email addresses today, is there no way we can request the Wrapped email?...

 

It would be more effective and guaranteed to have this special email sent to our Spotify inboxes rather than our emails. Its clearly not an "offer or promotion," just a bonus.

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Re: Year in Music 2016

Casual Listener

Hi

 

I meet all the criteia for Year In Music - i have received it every year since you started in 2014. I have been Premium Member for over 4 years. Woluld you look into why i've not got one please - my username jamesahayward

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Re: Year in Music 2016

Newbie

Super disappointed guys! please change it back

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Re: Year in Music 2016

Newbie

To be honest, I'm pretty gutted about this - it feels a cop-out to just be sending a crappy mail shot, I didn't even receive mine and I use spotify - a lot.

One of the best things I've seen spotify do is the personalised micro sites and this year it feels a shambles. Great response from customer support too - 'we sent an email, its ok'.

 

Gonna head to apple music, Where's my credit card...

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Re: Year in Music 2016

Music Fan

I did all of these steps and still didn't get it (I did them way before Sunday). This is ridiculous.

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