account problems

[dlwheeler22]

I have been paying for an account i havent used in 8 months. NOt knowing that i didnt use it but someehow you guys have to connect the 2 and attach the accounts. This is ridicioulous never seen anything like that before someone please help me!!!!!!!!!

[jean3601 · Accepted solution]

Hey @dlwheeler22, Welcome to the community! 🙂

I suggest you contact support so they can assist you with solving your issue 🙂

You can contact support on twitter @SpotifyCares Or you can email Support here.

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and I will escalate the issue for you 🙂

I hope this helped solve your issue 🙂