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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84679 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661345 Views

13 replies

4 likes

Account
  • 661345 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743240 Views

18 replies

29 likes

  • 743240 Views
  • 18 replies
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Superuser Contribution Premium cancellation

I cancelled my premium subscription the morning it was supposed to be renewed. Will I be charged for that new month?

Newbie

I cancelled my premium subscription the morning it was supposed to be renewed. Will I be charged for that new month?

Julian

Moderator

224 Views

1 replies

0 likes

Premium
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got hacked need to recover me account

If any spotify support people see this contact me on Email PS: Make it easier to contact your support team, some topics cant be discost in a forum

Newbie

If any spotify support people see this contact me on Email    PS: Make it easier to contact your support team, some topics cant be discost in a forum

Julian

Moderator

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Unable to login (even after trying out all the recommended steps in the article)

Hi, I'm not able to login to Spotify on my mobile using my Facebook account. I have tried to delete app and reinstall. - did not work i can login here on the desktop via Facebook login. But just not on the mobile app. Is there something wrong?

Newbie

Hi, I'm not able to login to Spotify on my mobile using my Facebook account.    I have tried to delete app and reinstall. - did not work   i can login here on the desktop via Faceb...

272 Views

0 replies

0 likes

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Playlists being deleted and replaced

Over the last couple of weeks at random times (twice within the last 20 minutes) all of my playlists get deleted, as well as my saved songs. They get replaced with playlists and songs by some artists called Niska and Ninho. Also the app keeps trying ...

Newbie

Over the last couple of weeks at random times (twice within the last 20 minutes) all of my playlists get deleted, as well as my saved songs. They get replaced with playlists and songs by some artists...

182 Views

0 replies

0 likes

  • 182 Views
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cant log in spotiify on tv any more Help !

For many years ago my friend by an "chips boks" maybe i spell it wrong, That get me a WD program on tv , i made my play list in my computer , then i turn on mye tv start the WD throug tv control, all my play list from the computer was transver to thi...

Newbie

For many years ago my friend by an "chips boks" maybe i spell it wrong, That get me a WD program on tv , i made my play list in my computer , then i turn on mye tv start the WD throug  tv contro...

282 Views

0 replies

0 likes

  • 282 Views
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  • 0 likes

Superuser Contribution My account is linked to two e-mails mine and my parents

Hi!So I have the issue, that when I log in with facebook with my email (a) I get into the spotifiy account of another email, my parents (b). So my issues are the following:- I cannot simply log in to spotify with email a itself.- I can sign in with e...

Newbie

Hi! So I have the issue, that when I log in with facebook with my email (a) I get into the spotifiy account of another email, my parents (b). So my issues are the following: - I cannot simply log i...

Julian

Moderator

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Retrieve my playlists without login

A month ago I started to live in another country where Spotify is not available.I can't login in unless I pay for the Premium version. I'd love to retrieve my playlists since I'm not going to pay for the Premium, is that possible? They aren't public....

Newbie

A month ago I started to live in another country where Spotify is not available. I can't login in unless I pay for the Premium version.   I'd love to retrieve my playlists since I'm not going...

1057 Views

0 replies

0 likes

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Holiday

I've been in Greece for 4 days and have used spotify since being here, now for some reason it's not working I have reset my password but still not been successful, any suggestions

Newbie

I've been in Greece for 4 days and have used spotify since being here, now for some reason it's not working I have reset my password but still not been successful, any suggestions   

172 Views

0 replies

0 likes

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Superuser Contribution Cancel premium

Hi, my sister forgot her username, password and email to her spotify account. Right now she just want to cancel her premium subscription but she can not access her account. What should she do?

Newbie

Hi, my sister forgot her username, password and email to her spotify account. Right now she just want to cancel her premium subscription but she can not access her account. What should she do?

FabianS_Bogota

Roadie

291 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution my accunt change to free

hi o travel to turkey and i have priemeum accunt , but i when change the country i will see in my sporify is free, why ? plz help me , i cant download anything from my phone

Newbie

hi o travel to turkey and i have priemeum accunt , but i when change the country i will see in my sporify is free, why ? plz help me , i cant download anything from my phone

FabianS_Bogota

Roadie

534 Views

1 replies

0 likes

Account
Free
Premium
  • 534 Views
  • 1 replies
  • 0 likes

Can't change birthday on Spotify

Been trying to change my birth year since it's entered as 1990 for some reason. I was born in 1997 so I don't know why it's listed as 1990. Trying to apply for student discount but it dosen't work with my birthday set to that...It always says:The CSR...

Newbie

Been trying to change my birth year since it's entered as 1990 for some reason. I was born in 1997 so I don't know why it's listed as 1990. Trying to apply for student discount but it dosen't work wi...

fischfun

Gig Goer

622 Views

1 replies

0 likes

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  • 1 replies
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Tried to sign up for student discount for premium and it charged me 2 times and it still didnt work

Tried to sign up for student discount for premium and it charged me 2 times plus never gave me premium.... I would love to actually get what i payed for plus actually be charged only once....

Newbie

Tried to sign up for student discount for premium and it charged me 2 times plus never gave me premium.... I would love to actually get what i payed for plus actually be charged only once....

253 Views

0 replies

0 likes

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I Have Lost All Access to My Account and I Can't Discontinue My Subscription

I used an old email address to register for Spotify. I then signed up for premium. Later my email was disconnected and my phone broke so now I have no way to access my account. I forgot my username and Spotify can't send an email to help me reset my ...

Casual Listener

I used an old email address to register for Spotify. I then signed up for premium. Later my email was disconnected and my phone broke so now I have no way to access my account. I forgot my username&n...

phillq23

Newbie

420 Views

2 replies

0 likes

Account
Login
Subscription
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  • 2 replies
  • 0 likes

Solved!! How the !! do I send a song or a playlist within spotify?

I have been using this app for a long time but earlier I was trying to do something I took for granted which was sending my father a song within the spotify app. I had to look for the option for 30 min and now im here after a hour search and no luck....

Newbie

I have been using this app for a long time but earlier I was trying to do something I took for granted which was sending my father a song within the spotify app. I had to look for the option for 30 m...

Jollof

Composer

1022 Views

1 replies

0 likes

Premium
  • 1022 Views
  • 1 replies
  • 0 likes

Song uploaded to Spotify is under the wrong artist

My band has uploaded our first single to spotify but for some reason it has been listed under the wrong band with the same name. Would it be possible for a new artist page to be created with our song on it so we are not easily confused. I've noticed ...

Newbie

My band has uploaded our first single to spotify but for some reason it has been listed under the wrong band with the same name. Would it be possible for a new artist page to be created with our song...

Worship

Casual Listener

776 Views

3 replies

0 likes

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  • 3 replies
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Studying Abroad - Premium Student Account

Hi! I understand that I can continue to use my premium account from the States whilst abroad so long as I pay for the subscription with a card registered in the home country. I am studying in the UK for a year and would like to activate my student di...

Newbie

Hi! I understand that I can continue to use my premium account from the States whilst abroad so long as I pay for the subscription with a card registered in the home country. I am studying in the UK ...

Maxim

Spotify Star

899 Views

1 replies

0 likes

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  • 1 replies
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account

ho un altro account oltre a questo al quale avevo attivato i 30 giorni di prova premiun. Volevo disdire la promozione.Non riesco pero ad accedere al mio account perche mi dice che il nome utente e password sono errati. Non ricordo l'email. Potete ris...

Casual Listener

ho un altro account oltre a questo al quale avevo attivato i 30 giorni di prova premiun. Volevo disdire la promozione. Non riesco pero ad accedere al mio account perche mi dice che il nome utente e ...

fischfun

Gig Goer

1075 Views

5 replies

0 likes

Account
Login
Premium
  • 1075 Views
  • 5 replies
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Premium for Family is not working

For the last week our account page is not showing the members of our family. We are unable to add or remove members and as a result unable to get members on new devices that have recently been purchased. What is going on? Please help.Lynne

Newbie

For the last week our account page is not showing the members of our family. We are unable to add or remove members and as a result unable to get members on new devices that have recently been purcha...

gizsnig

Newbie

324 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Fusionner 2 comptes

Bonjour, j'ai un compte Français et un compte Australien, comment puis-je faire pour fusionner les playlists sur un seul compte??? Merci pour vos réponses

Newbie

Bonjour, j'ai un compte Français et un compte Australien, comment puis-je faire pour fusionner les playlists sur un seul compte???  Merci pour vos réponses

Jollof

Composer

21635 Views

1 replies

0 likes

Account
  • 21635 Views
  • 1 replies
  • 0 likes

Someone stole my account... HELP

Can anyone contact customer support????someone hacked my account... luckily I signed once through a social media app so it allowed me to sign in through that... they updated email password etc... I can't change it back.

Newbie

Can anyone contact customer support???? someone hacked my account... luckily I signed once through a social media app so it allowed me to sign in through that... they updated email password etc... I...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes