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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9901 Views
  • 3 replies
  • 9 likes
  • Security
  • 9901 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493341 Views
  • 981 replies
  • 111 likes
  • Account
  • 493341 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213884 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213884 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122641 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122641 Views
  • 72 replies
  • 12 likes

Trouble logging in through Facebook

Hello Spotify Community! I'm having trouble logging into my Spotify account through Facebook on an iOS phone. There is currently another spotify user logged into HIS account on MY phone. I've tried logging out and then logging back in, but the "Login...

  • Newbie
  • Hello Spotify Community! I'm having trouble logging into my Spotify account through Facebook on an iOS phone. There is currently another spotify user logged into HIS account on MY phone. I've tried l...
  • user-removed
  • Not applicable
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Charged for Spotify without ordering it. No contact number to cancel. Pissed!!!

My mother was charged for Spotify last month. She doesn't use it. She noticed the charge on her account when checking today. I need info to cancel this for her. She doesn't even know how to use the Internet much less order a radio station that is sup...

  • Newbie
  • My mother was charged for Spotify last month. She doesn't use it. She noticed the charge on her account when checking today. I need info to cancel this for her. She doesn't even know how to use the I...
  • user-removed
  • Not applicable
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! Nome de Usuário

O aplicativo, imagino eu, criou um nome de usuário que eu não desejo. Nunca escolhi o nome de usuário raquel-golf... quero como nome do usuario raquel-wunsch. Como faço para mudar isso?

  • Regular
  • O aplicativo, imagino eu, criou um nome de usuário que eu não desejo. Nunca escolhi o nome de usuário raquel-golf... quero como nome do usuario raquel-wunsch. Como faço para mudar isso?
  • Bittencourt
  • Spotify Star
  • 154721 Views
  • 19 replies
  • 23 likes
  • 154721 Views
  • 19 replies
  • 23 likes

Login

I set up Spotify Premium but went to logout and my phone didnt remember my account. The only thing i remember is my username but not the password or email connected to it. Is there a way to recover the account or at least a way to cancel my supscript...

  • Newbie
  • I set up Spotify Premium but went to logout and my phone didnt remember my account. The only thing i remember is my username but not the password or email connected to it. Is there a way to recover t...
  • user-removed
  • Not applicable
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 334 Views
  • 1 replies
  • 0 likes

iPhone Facebook login issues

Just had an issue start with Spotify on my iPhone. When I try to login using the Facebook login button, I get an error message that says "Login failed. Cannot connect to Facebook". I've deleted an re-installed Facebook and Spotify apps, tried to corr...

  • Visitor
  • Just had an issue start with Spotify on my iPhone. When I try to login using the Facebook login button, I get an error message that says "Login failed. Cannot connect to Facebook". I've deleted an re...
  • user-removed
  • Not applicable
  • 232 Views
  • 1 replies
  • 0 likes
  • Login
  • 232 Views
  • 1 replies
  • 0 likes

User Name

My use your name has been disassociated with Spotify and replaced with another users email address. I am unable to login.

  • Visitor
  • My use your name has been disassociated with Spotify and replaced with another users email address. I am unable to login.
  • ItsJamesJ
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Premium
  • 297 Views
  • 1 replies
  • 0 likes

Help! I have been charged twice in a month for my spotify account

Help! this month i have been charged twice. As i am a new student i have enrolled in the student discount, yet i have also received the monthly 9.99 charge. Can someone please help!?

  • Newbie
  • Help! this month i have been charged twice. As i am a new student i have enrolled in the student discount, yet i have also received the monthly 9.99 charge. Can someone please help!?
  • ItsJamesJ
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Solved!! How to login abroad. Only displaying US as option

"I cannot login. The error code: 408 (Country does not match the one in profile). I have tried to change the country in my profile but it only gives me te US option. I am in Angola. How can I still use Spotify? Thank You"

  • Casual Listener
  • "I cannot login. The error code: 408 (Country does not match the one in profile). I have tried to change the country in my profile but it only gives me te US option. I am in Angola. How can I st...
  • CK2622
  • Casual Listener
  • 583 Views
  • 4 replies
  • 0 likes
  • 583 Views
  • 4 replies
  • 0 likes

Posible hackeo

Hola, llevo como un mes sufriendo debido a que mientras estoy reproduciendo alguna de mis listas de reproducción me salta sin motivo alguno una lista de reproducción desconocida con música que nunca escucho, incluso estando la aplicación abierta pero...

  • Visitor
  • Hola, llevo como un mes sufriendo debido a que mientras estoy reproduciendo alguna de mis listas de reproducción me salta sin motivo alguno una lista de reproducción desconocida con música que nunca ...
  • 731 Views
  • 0 replies
  • 3 likes
  • Security
  • 731 Views
  • 0 replies
  • 3 likes

There's a song of another artist in my profile

There's a song that don't belong to me in my profile. I already fill the form for artist issues months ago but nothing.Song: https://open.spotify.com/track/7pDG8Zz1KjpPCqTfVVbNdv

  • Regular
  • There's a song that don't belong to me in my profile. I already fill the form for artist issues months ago but nothing. Song: https://open.spotify.com/track/7pDG8Zz1KjpPCqTfVVbNdv    
  • marcelorvmusic1
  • Regular
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Phone Asks If I Want To Listen On Web Player Or Continue On Phone

Hey all, I was just listening to a playlist on Spotify and all of a sudden the playlist changes and asks if I'd like to continue listening on my phone or the web app (I've not used the web app before and haven't used the desktop version in time). My ...

  • Casual Listener
  • Hey all,   I was just listening to a playlist on Spotify and all of a sudden the playlist changes and asks if I'd like to continue listening on my phone or the web app (I've not used the ...
  • Datolite
  • Casual Listener
  • 283 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 283 Views
  • 1 replies
  • 1 likes

Having problems

Somehow I have 2 accounts. I got the premium on the other one I don’t use. How do I change it to the one that I use?

  • Visitor
  • Somehow I have 2 accounts. I got the premium on the other one I don’t use. How do I change it to the one that I use?
  • fischfun
  • Gig Goer
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! User to Artist Profile

I am trying to create a Artist profile on spotify, but I can't verify myself without already being an artist on spotify. How can I change my user profile to become an Artist?

  • Newbie
  • I am trying to create a Artist profile on spotify, but I can't verify myself without already being an artist on spotify. How can I change my user profile to become an Artist?
  • fischfun
  • Gig Goer
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Paguei mas não reconhece que sou premium

Olá, paguei o boleto dia 19/09 e foi confirmado o pagamento dia 20/09 (dia do vencimento), mas no site diz "Sua assinatura Premium termina em 24/10/17e você não terá mais músicas offline sem propaganda. Renove-a para o som continuar rolando.". Será q...

  • Regular
  • Olá, paguei o boleto dia 19/09 e foi confirmado o pagamento dia 20/09 (dia do vencimento), mas no site diz "Sua assinatura Premium termina em 24/10/17e você não terá mais músicas offline sem pro...
  • Bittencourt
  • Spotify Star
  • 965 Views
  • 7 replies
  • 0 likes
  • 965 Views
  • 7 replies
  • 0 likes

Family User Deleted

HiJust checked my family account and my wife's account has dissappearedAny bugs on the app just now that would have caused that to happen?

  • Regular
  • Hi Just checked my family account and my wife's account has dissappeared Any bugs on the app just now that would have caused that to happen?
  • c_vertebral
  • Newbie
  • 1825 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 1825 Views
  • 7 replies
  • 0 likes

My team and all round game in online

now play all sport in the computer game and any another part in web disine

  • Regular
  • now play all sport in the computer game and any another part in web disine
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Ecards gift

I ordered an ecard for 6 months of premium; the payment went through in my bank account and I received a confirmation email, but I set the gift to be emailed to my friend for yesterday and he still hasn't received it. How do I get the email to send t...

  • Newbie
  • I ordered an ecard for 6 months of premium; the payment went through in my bank account and I received a confirmation email, but I set the gift to be emailed to my friend for yesterday and he still h...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Mi hanno preso i soldi 2 volte senza avviso

Spoiler (Highlight to read)Salve, ho provato a fare l'abbonamento studente ma mi ha tolto i soldi dalla carta senza aggiungere nulla e senza farmi passare al l'account premium , così ho riprovato una seconda volta e ancora una volta mi ha tolto i sol...

  • Visitor
  • Salve, ho provato a fare l'abbonamento studente ma mi ha tolto i soldi dalla carta senza aggiungere nulla e senza farmi passare al l'account premium , così ho riprovato una seconda volta e ancora una...
  • 300 Views
  • 0 replies
  • 0 likes
  • Premium
  • 300 Views
  • 0 replies
  • 0 likes

Descuento para estudiantes de Spotify

Hola!Quise contratar el descuento para estudiantes de Spotify, ingresé los datos de mi tarjeta de crédito y ya se realizó el cobro. Revisé y mi cuenta sigue siendo Gratuita. No puedo verificar mi documentación, por lo que me gustaría cancelar el pago...

  • Newbie
  • Hola! Quise contratar el descuento para estudiantes de Spotify,  ingresé los datos de mi tarjeta de crédito y ya se realizó el cobro. Revisé y mi cuenta sigue siendo Gratuita. No  pue...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes