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Please see below the most popular frequently asked questions.

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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 341 Views
  • 0 replies
  • 6 likes
  • Security
  • 341 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438512 Views
  • 970 replies
  • 108 likes
  • Account
  • 438512 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194686 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194686 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106604 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106604 Views
  • 70 replies
  • 11 likes

Discover weekly + release radar not updating after a week.

Hi,It looks like my spotify discover weekly + release radar has not updated. Release radar says last updated 10 days ago and discover weekly says last updated 7 days ago. However I am used to discover weekly updating every monday and Release radar ev...

  • Casual Listener
  • Hi, It looks like my spotify discover weekly + release radar has not updated. Release radar says last updated 10 days ago and discover weekly says last updated 7 days ago. However I am used to d...
  • mrfroggg
  • Casual Listener
  • 543 Views
  • 2 replies
  • 0 likes
  • 543 Views
  • 2 replies
  • 0 likes

I can't link facebook account.

I created my spotify account without facebook (E-mail verification)Later, I logged in and wanted to link my facebook account to my spotify account so I clicked on the "CONNECT TO FACEBOOK" blue button but unfortunately, I always receive this message,...

  • Visitor
  • I created my spotify account without facebook (E-mail verification) Later, I logged in and wanted to link my facebook account to my spotify account so I clicked on the "CONNECT TO FACEBOOK" blue but...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Account deleted

I tried to open up the Spotify app and my account was deleted. It says that an account registered with my email address no longer exists. I've had the account for almost two years and had premium on it. I got an email saying i I subscribed from premi...

  • Newbie
  • I tried to open up the Spotify app and my account was deleted.  It says that an account registered with my email address no longer exists.  I've had the account for almost two years and had...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

spotify ruined my day... i cant reach my account and no one would help me

i just paid the family premium account and when i switched page on my phone the form to complete my account dissapeared. My account is paid and i have a paypal bill to prove it... I only had the time to enter my personal information. It dissapeared b...

  • Newbie
  • i just paid the family premium account and when i switched page on my phone the form to complete my account dissapeared. My account is paid and i have a paypal bill to prove it... I only had the time...
  • 136 Views
  • 0 replies
  • 0 likes
  • Account
  • 136 Views
  • 0 replies
  • 0 likes

Assinatura

Bom dia! Eu assinei por um mês e havia ganho outro gratuito, mas isso não aconteceu! Cancelaram minha assinatura com um mês de uso!

  • Newbie
  • Bom dia! Eu assinei por um mês e havia ganho outro gratuito, mas isso não aconteceu! Cancelaram minha assinatura com um mês de uso!
  • Bittencourt
  • Spotify Star
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes

Gebruikersnaam en wachtwoord kwijt na crash

Hoi hoi,vorige week is mijn telefoon gecrashed, hiermee zijn alle wachtwoorden en gebruikersnamen die ik had verloren gegaan en dus ook mijn Spotify gebruikersnaam.Vorig jaar oktober heb ik samen met mijn familie een Family account aangeschaft. Super...

  • Visitor
  • Hoi hoi, vorige week is mijn telefoon gecrashed, hiermee zijn alle wachtwoorden en gebruikersnamen die ik had verloren gegaan en dus ook mijn Spotify gebruikersnaam. Vorig jaar oktober heb ik samen...
  • 496 Views
  • 0 replies
  • 0 likes
  • 496 Views
  • 0 replies
  • 0 likes

Superuser Contribution Account verwijderen

Ik wil graag mijn spotify account verwijderen.Alleen ik kan nergens vinden waar je dat kunt doen. Dit wil ik om mijn email adress voor een andere spotify account te gebruiken.

  • Visitor
  • Ik wil graag mijn spotify account verwijderen. Alleen ik kan nergens vinden waar je dat kunt doen.   Dit wil ik om mijn email adress voor een andere spotify account te gebruiken.
  • FabianS_Bogota
  • Roadie
  • 12677 Views
  • 1 replies
  • 4 likes
  • 12677 Views
  • 1 replies
  • 4 likes

Superuser Contribution Problema para loggar no app

Minha filha começou uma conta Família. Ela me adicionou e eu fiz as configurações necessárias para entrar e depois baixei o aplicativo. No entanto, não consigo acessar minha conta no app, é como se ela não existisse. Mas quando eu vou pela internet c...

  • Visitor
  • Minha filha começou uma conta Família. Ela me adicionou e eu fiz as configurações necessárias para entrar e depois baixei o aplicativo. No entanto, não consigo acessar minha conta no app, é como se e...
  • FabianS_Bogota
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como solucionar problema de pago de Spotify

Estou com problema na minha assinatura premium, pois o pagamento ja foi aprovado faz 1 dia e nada de liberação no aplicativo. No site consta como premium minha conta, mas essa merda de aplicativo não libera, seus merdas!

  • Newbie
  • Estou com problema na minha assinatura premium, pois o pagamento ja foi aprovado faz 1 dia e nada de liberação no aplicativo. No site consta como premium minha conta, mas essa merda de aplicativo não...
  • FabianS_Bogota
  • Roadie
  • 185 Views
  • 1 replies
  • 0 likes
  • Premium
  • 185 Views
  • 1 replies
  • 0 likes

I used the wrong email

I forgot to add some numbers to my email when i signed up, how do i get my stuff back.

  • Visitor
  • I forgot to add some numbers to my email when i signed up, how do i get my stuff back.
  • 133 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 133 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution My username somehow changed!!?!?

Crazy right? This isn't a joke. I'm not very happy about it. Took me 15 min of trying every password I could think of. KNOW IT CHANGED because I forgot my username so looked on my account on my phone because I was logged in still. Trying to sign in o...

  • Casual Listener
  • Crazy right? This isn't a joke. I'm not very happy about it. Took me 15 min of trying every password I could think of. KNOW IT CHANGED because I forgot my username so looked on my account on my phone...
  • Maggotpulse
  • Casual Listener
  • 1239 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 1239 Views
  • 6 replies
  • 0 likes

Want to join premium family account

Hi there, My girlfriend has added me to her Premium Family account, but my account is currently set with old settings from when I lived in the UK and won't let me change to the USA, where we are based. We are currently visiting my family in South Afr...

  • Newbie
  • Hi there,  My girlfriend has added me to her Premium Family account, but my account is currently set with old settings from when I lived in the UK and won't let me change to the USA, where...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Offline Music

Hi, I have my Discover Weekly playlist set to offline. I assumed that by doing this, I would save all the songs from the playlist. I can't find last weeks playlist anywhere or the songs I listened to (My history is only showing me the last 50 songs w...

  • Newbie
  • Hi,   I have my Discover Weekly playlist set to offline. I assumed that by doing this, I would save all the songs from the playlist. I can't find last weeks playlist anywhere or the songs I li...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

want to purchase via pay pal but always led back to the start

please help me i want to purchase spotify premium but after connecting w/ pay pal and ckicking "ok purchase" they leadme back to the start (with ...choose payment...etc)please help me i cleared cookies and everything

  • Visitor
  • please help me i want to purchase spotify premium but after connecting w/ pay pal and ckicking "ok purchase" they leadme back to the start (with ...choose payment...etc) please help me i cleared coo...
  • Maxim
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Paying for 2 accounts, how to delete my first one

Hi! I made a spotify account like 2 years ago and i cant remeber the e-mail address nor the password, i`ve been paying every month 9,99€ for nothing cuz i can`t cancel my order as i don`t remeber my password, Help Please!!!!

  • Newbie
  • Hi!  I made a spotify account like 2 years ago and i cant remeber the e-mail address nor the password, i`ve been paying every month 9,99€ for nothing cuz i can`t cancel my order as i don`t reme...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Solved!! Can only use Spotify for 14 days abroad

Hi,I tried logging into Spotify recently in another country and it kept telling me I can only use it for 14 days abroad. Problem is, I moved there.What do I do now?

  • Casual Listener
  • Hi, I tried logging into Spotify recently in another country and it kept telling me I can only use it for 14 days abroad. Problem is, I moved there.What do I do now?
  • Babygirlww8587
  • Casual Listener
  • 761 Views
  • 2 replies
  • 0 likes
  • 761 Views
  • 2 replies
  • 0 likes

Superuser Contribution New password- can't reach old email

My current account is connected to an email adress that I can no longer get in to (previous job email)- I cannot remember my old password, but I am able to log in using facebook. The problem is that it is not possible to edit my profile without knowi...

  • Newbie
  • My current account is connected to an email adress that I can no longer get in to (previous job email)- I cannot remember my old password, but I am able to log in using facebook. The problem is that ...
  • RodrigoPalma
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error al cambiar forma de pago.

Llevo aproximadamente pagando un año sin problemas tanto por PayPal como por mi tarjeta de crédito. No le deja actualizar a ninguna forma de pago y esto bastante preocupado. Gracias por las respuestas.

  • Newbie
  • Llevo aproximadamente pagando un año sin problemas tanto por PayPal como por mi tarjeta de crédito.   No le deja actualizar a ninguna forma de pago y esto bastante preocupado.   Gracias...
  • RodrigoPalma
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 204 Views
  • 1 replies
  • 0 likes