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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76667 Views

28 replies

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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94786 Views

9 replies

2 likes

Account
Login
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  • 9 replies
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Login error

Spotify isn't allowing me to login. Please help. I keep getting error 404, I even tried logging in with just my username. I should've have to pay for this service If I'm having issues logging me in.

Newbie

Spotify isn't allowing me to login. Please help. I keep getting error 404, I even tried logging in with just my username. I should've have to pay for this service If I'm having issues logging me in.&...

anirevsmiles

Newbie

269 Views

1 replies

0 likes

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  • 1 replies
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Playlists being deleted and replaced

Over the last couple of weeks at random times (twice within the last 20 minutes) all of my playlists get deleted, as well as my saved songs. They get replaced with playlists and songs by some artists called Niska and Ninho. Also the app keeps trying ...

Newbie

Over the last couple of weeks at random times (twice within the last 20 minutes) all of my playlists get deleted, as well as my saved songs. They get replaced with playlists and songs by some artists...

200 Views

0 replies

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cant log in spotiify on tv any more Help !

For many years ago my friend by an "chips boks" maybe i spell it wrong, That get me a WD program on tv , i made my play list in my computer , then i turn on mye tv start the WD throug tv control, all my play list from the computer was transver to thi...

Newbie

For many years ago my friend by an "chips boks" maybe i spell it wrong, That get me a WD program on tv , i made my play list in my computer , then i turn on mye tv start the WD throug  tv contro...

308 Views

0 replies

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Retrieve my playlists without login

A month ago I started to live in another country where Spotify is not available.I can't login in unless I pay for the Premium version. I'd love to retrieve my playlists since I'm not going to pay for the Premium, is that possible? They aren't public....

Newbie

A month ago I started to live in another country where Spotify is not available. I can't login in unless I pay for the Premium version.   I'd love to retrieve my playlists since I'm not going...

1153 Views

0 replies

0 likes

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Holiday

I've been in Greece for 4 days and have used spotify since being here, now for some reason it's not working I have reset my password but still not been successful, any suggestions

Newbie

I've been in Greece for 4 days and have used spotify since being here, now for some reason it's not working I have reset my password but still not been successful, any suggestions   

192 Views

0 replies

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Studying Abroad - Premium Student Account

Hi! I understand that I can continue to use my premium account from the States whilst abroad so long as I pay for the subscription with a card registered in the home country. I am studying in the UK for a year and would like to activate my student di...

Newbie

Hi! I understand that I can continue to use my premium account from the States whilst abroad so long as I pay for the subscription with a card registered in the home country. I am studying in the UK ...

Maxim

Spotify Star

925 Views

1 replies

0 likes

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  • 1 replies
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Can't change birthday on Spotify

Been trying to change my birth year since it's entered as 1990 for some reason. I was born in 1997 so I don't know why it's listed as 1990. Trying to apply for student discount but it dosen't work with my birthday set to that...It always says:The CSR...

Newbie

Been trying to change my birth year since it's entered as 1990 for some reason. I was born in 1997 so I don't know why it's listed as 1990. Trying to apply for student discount but it dosen't work wi...

fischfun

Gig Goer

693 Views

1 replies

0 likes

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Tried to sign up for student discount for premium and it charged me 2 times and it still didnt work

Tried to sign up for student discount for premium and it charged me 2 times plus never gave me premium.... I would love to actually get what i payed for plus actually be charged only once....

Newbie

Tried to sign up for student discount for premium and it charged me 2 times plus never gave me premium.... I would love to actually get what i payed for plus actually be charged only once....

273 Views

0 replies

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Fusionner 2 comptes

Bonjour, j'ai un compte Français et un compte Australien, comment puis-je faire pour fusionner les playlists sur un seul compte??? Merci pour vos réponses

Newbie

Bonjour, j'ai un compte Français et un compte Australien, comment puis-je faire pour fusionner les playlists sur un seul compte???  Merci pour vos réponses

Jollof

Composer

22178 Views

1 replies

0 likes

Account
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Solved!! How the !! do I send a song or a playlist within spotify?

I have been using this app for a long time but earlier I was trying to do something I took for granted which was sending my father a song within the spotify app. I had to look for the option for 30 min and now im here after a hour search and no luck....

Newbie

I have been using this app for a long time but earlier I was trying to do something I took for granted which was sending my father a song within the spotify app. I had to look for the option for 30 m...

Jollof

Composer

1092 Views

1 replies

0 likes

Premium
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Eror 408 in iPhone

Hello Spotify Support Team,I have relocated abroad and changed my address accordinly and able to log in to Web Player, but iOS and Windows Applications do not let me Log In and keep popping up 408 error.

Casual Listener

Hello Spotify Support Team, I have relocated abroad and changed my address accordinly and able to log in to Web Player, but iOS and Windows Applications do not let me Log In and keep popping up 408 ...

user-removed

Not applicable

7847 Views

3 replies

1 likes

Account
Login
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Solved!! Me robaron mi cuenta

Hace un par de horas no puedo iniciar sesion en ningun dispositivo con mi cuenta de spotify que no esta vinculada a nada ni facebook nada, no he podido me dice que la cuenta o contraseña esta mal pero no lo esta por que tengo la misma desde que tengo...

Casual Listener

Hace un par de horas no puedo iniciar sesion en ningun dispositivo con mi cuenta de spotify que no esta vinculada a nada ni facebook nada, no he podido me dice que la cuenta o contraseña esta mal per...

osornios

Spotify Star

19045 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Replacement Visa not working for premium

The visa that I've been using for premium recently expired and I've recieved and activated a new one from my bank. This card is usable for everything else but spotify wont except my new card. I've called the bank and all the details necessary for pur...

Casual Listener

The visa that I've been using for premium recently expired and I've recieved and activated a new one from my bank. This card is usable for everything else but spotify wont except my new card. I've ca...

osornios

Spotify Star

645 Views

3 replies

0 likes

Premium
  • 645 Views
  • 3 replies
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Meine folge ich liste ist leer !

Ich folge einigen Künstlern aber Spotify zeigt mir an ich folge niemandem. Neuinstallation hat nichts gebracht.

Casual Listener

Ich folge einigen Künstlern aber Spotify zeigt mir an ich folge niemandem. Neuinstallation hat nichts gebracht.

lve6ddaqbewuiox

Newbie

1567 Views

5 replies

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Someone stole my account... HELP

Can anyone contact customer support????someone hacked my account... luckily I signed once through a social media app so it allowed me to sign in through that... they updated email password etc... I can't change it back.

Newbie

Can anyone contact customer support???? someone hacked my account... luckily I signed once through a social media app so it allowed me to sign in through that... they updated email password etc... I...

395 Views

0 replies

0 likes

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Account hacked

Please help me account hacked can't login. Account logged off from all of my devices and now can't get in. I don't know the mail address. Please give my account back.Account name: dagdemirm

Newbie

Please help me account hacked can't login. Account logged off from all of my devices and now can't get in. I don't know the mail address. Please give my account back. Account name: dagdemirm

295 Views

0 replies

0 likes

Account
Login
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Can't log in

Although I just reset my password I still can't log in to my account. 

Newbie

Although I just reset my password I still can't log in to my account. 

198 Views

0 replies

0 likes

  • 198 Views
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Log in problem when offline

My Spotify app has been automatically updated and requires logging in. Unfortunately i was set up as offline and i cannot log in, the message states '' you are currently set to offline, please go online to connect to spotify''. Ive deleted offline de...

Newbie

My Spotify app has been automatically updated and requires logging in. Unfortunately i was set up as offline and i cannot log in, the message states '' you are currently set to offline, please go onl...

225 Views

0 replies

0 likes

  • 225 Views
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Someone is using my account.

I have someone using my account. I have tried signing out everywhere and changing my password but they just keep signing back in. I no longer no what to do.

Newbie

I have someone using my account. I have tried signing out everywhere and changing my password but they just keep signing back in. I no longer no what to do.

158 Views

0 replies

0 likes

  • 158 Views
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  • 0 likes