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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80349 Views

9 replies

2 likes

Account
Login
  • 80349 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653674 Views

13 replies

4 likes

Account
  • 653674 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734083 Views

18 replies

29 likes

  • 734083 Views
  • 18 replies
  • 29 likes

Old facebook password used to login to spotify

I have had the same problem as in the topic below:https://community.spotify.com/t5/Accounts/Multiple-Passwords/m-p/1637122/highlight/false#M269210 Namely, I can still login to Spotify using an old password of my facebook account, which is a password ...

Visitor

I have had the same problem as in the topic below: https://community.spotify.com/t5/Accounts/Multiple-Passwords/m-p/1637122/highlight/false#M269210   Namely, I can still login to Spotify usin...

user-removed

Not applicable

423 Views

1 replies

0 likes

Account
Login
  • 423 Views
  • 1 replies
  • 0 likes

I cant long in to my spotify from another country!

Hello, I have started facing issues to open my spotify.It was working perfectly on the weekend, I tried to log in today and now I keep receiving the message "To listen abroad for more than 14 days tell us where you are".I went to the website, as requ...

Casual Listener

Hello, I have started facing issues to open my spotify. It was working perfectly on the weekend, I tried to log in today and now I keep receiving the message "To listen abroad for more than 14 days ...

Maxim

Spotify Star

269 Views

3 replies

0 likes

Login
  • 269 Views
  • 3 replies
  • 0 likes

Superuser Contribution Find old Spotify account

Hello!I have an old spotify account that i no longer have acces to. It´s registred to an old email adress to so I can´t ask for a new password.I REALLY want to have my old lists and specially one song that i can´t remember and find! Can you help me?

Newbie

Hello! I have an old spotify account that i no longer have acces to. It´s registred to an old email adress to so I can´t ask for a new password. I REALLY want to have my old lists and specially one...

Julian

Moderator

10919 Views

1 replies

0 likes

  • 10919 Views
  • 1 replies
  • 0 likes

Premium for Family

Hello, First of all how can contact with Spotify ?Is it only way to talk with Spotify via Community Forums ? If they close for communication with users how can i use this APP ? I am a user and i need help. I dont want to use community forums ! Live C...

Newbie

Hello,   First of all how can contact with Spotify ? Is it only way to talk with Spotify via Community Forums ?   If they close for communication with users how can i use this APP ?&nb...

toman95

Roadie

211 Views

1 replies

0 likes

Account
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! How can ı change my adress

I have family premium account. I didnt remember my adress so ı cant share my adress to sister for use spotify.. so ı want change my adress. But ı didnt find how ı change my adress? Someone help me please. Thank you

Casual Listener

I have family premium account. I didnt remember my adress so ı cant share my adress to sister for use spotify.. so ı want change my adress. But ı didnt find how ı change my adress? Someone help me pl...

Maxim

Spotify Star

958 Views

3 replies

0 likes

  • 958 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changed emailadress, how to convert to the new one?

Hi, I changed Internet provider and phone operation company. My older email is no longer working and I have forgotten my password. I can access Spotify through Facebook. I got a new email adress.When I try to change emailadress I am sent to FB where ...

Newbie

Hi, I changed Internet provider and phone operation company. My older email is no longer working and I have forgotten my password. I can access Spotify through Facebook. I got a new email adress.When...

Julian

Moderator

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot start session on iPhone although username and password are correct

Cannot start session on iPhone although username and password are correct and allow me to start session in computer, any help?

Newbie

Cannot start session on iPhone although username and password are correct and allow me to start session in computer, any help?

Julian

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Konto premium

Mam zakupione konto Premium a nie posiadam wszystkich funkcjonalności gdzie to zgłosić?

Newbie

Mam zakupione konto Premium a nie posiadam wszystkich funkcjonalności gdzie to zgłosić?

Julian

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Premium Account

I got the premium account but I am not able to skip, advance or delay the musics. Someone could tell me what to do?

Newbie

I got the premium account but I am not able to skip, advance or delay the musics. Someone could tell me what to do?

Gcapratama

Newbie

297 Views

1 replies

1 likes

  • 297 Views
  • 1 replies
  • 1 likes

Ex has access

So my girlfriend and I broke up a while ago. She won’t get off of my Spotify account. I let her use it because I have premium. How do I kick her off of it or sign her out?

Newbie

So my girlfriend and I broke up a while ago. She won’t get off of my Spotify account. I let her use it because I have premium. How do I kick her off of it or sign her out?

southwood93

Casual Listener

275 Views

1 replies

0 likes

Security
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password not valid

I've been trying to log in on a new phone and it says my passwordisn't valid. When I reset it via email I get the same message!

Visitor

I've been trying to log in on a new phone and it says my passwordisn't valid. When I reset it via email I get the same message!

Julian

Moderator

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Account is broken

I've had a family account for a couple of years now. Late last week, I started hearing ads and so did my kids. When I try and fix it... even try to "upgrade" my account, I just get a "spinning daisy of death". I've tried credit cards and paypaly and ...

Newbie

I've had a family account for a couple of years now. Late last week, I started hearing ads and so did my kids.    When I try and fix it... even try to "upgrade" my account, I just get a "...

Julian

Moderator

718 Views

1 replies

0 likes

broken
  • 718 Views
  • 1 replies
  • 0 likes

I have a question about Spotify premium

I am a premium subscriber and I don't know how to go about starting new library without deleting the already music there. I want to start a new Library. Can u help me

Newbie

I am a premium subscriber and I don't know how to go about starting new library without deleting the already music there. I want to start a new Library. Can u help me

iamandyhill

Community Legend

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution disabled account

my ex boyfriend was paying for my spotify account and when we broke up he contacted spotify saying that the payments were unauthorized. my account was disabled. is there any way i can get it back?

Newbie

my ex boyfriend was paying for my spotify account and when we broke up he contacted spotify saying that the payments were unauthorized. my account was disabled. is there any way i can get it back?

JulianA_Bogota

Roadie

377 Views

1 replies

0 likes

Account
Login
  • 377 Views
  • 1 replies
  • 0 likes

Minhas músicas desapareceram!

Outro dia, enquanto ouvia do desktop, minha música foi interrompida e deu lugar a Despacito sendo tocado do iPhone de algum outro usuário. Ok, acreditei que fosse um erro, voltei a dar play nas minhas músicas e não aconteceu de novo.Hoje fui tocar mi...

Casual Listener

Outro dia, enquanto ouvia do desktop, minha música foi interrompida e deu lugar a Despacito sendo tocado do iPhone de algum outro usuário. Ok, acreditei que fosse um erro, voltei a dar play nas minha...

t0rug0

Newbie

3885 Views

4 replies

2 likes

Account
  • 3885 Views
  • 4 replies
  • 2 likes

Superuser Contribution Cant log in

My spotify doesnt seem to log in. I use the correct username and password but it keeps going "logging in" (or "entering" as a literal translation) forever and never starts! Please help me! Ps: i'm using android.

Newbie

My spotify doesnt seem to log in. I use the correct username and password but it keeps going "logging in" (or "entering" as a literal translation) forever and never starts! Please help me! Ps: i'm us...

Lee

Spotify

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas al conectar a plan familiar

Hemos creado una cuenta familiar desde el usuario de mi novia y se me mandó la invitación a mi cuenta. Se me envió un email para confirmar que vivimos en el mismo domicilio. No lo confirmé y se me pasó la cuenta a free. Ahora mismo intento volver a a...

Casual Listener

Hemos creado una cuenta familiar desde el usuario de mi novia y se me mandó la invitación a mi cuenta. Se me envió un email para confirmar que vivimos en el mismo domicilio. No lo confirmé ...

Salaberri

Casual Listener

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes

Login problems

Help I'm a premium member and for some reason Spotify has logged me out of all devices and it's not accepting my login details and not accepting my email address to reset password any ideas

Newbie

Help I'm a premium member and for some reason Spotify has logged me out of all devices and it's not accepting my login details and not accepting my email address to reset password any ideas

Robert_W

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't reach to my original account or i can't send a password reset mail to it

So recently i can not open my spotify account in my computer or phone , i tried to send a password recovery e-mail to my own e-mail but it said there is no mail such as to be registered. So i treid it from my spotify account name which is ***********...

Visitor

So recently i can not open my spotify account in my computer or phone , i tried to send a password recovery e-mail to my own e-mail but it said there is no mail such as to be registered. So i treid i...

Lee

Spotify

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Solved!! CROSSFADE A MINUTE INTO THE NEXT SONG

THIS IS BUGGING ME SO MUCH. Basically, Spotify made a playlist called Stepping Out. In the playlist they have added some crossfade effect where the current song is fading and then the next song comes in and starts playing roughly around a minute in. ...

Newbie

THIS IS BUGGING ME SO MUCH.   Basically, Spotify made a playlist called Stepping Out. In the playlist they have added some crossfade effect where the current song is fading and then the next s...

kynesthetic

Gig Goer

4128 Views

1 replies

0 likes

  • 4128 Views
  • 1 replies
  • 0 likes