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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 172 Views
  • 0 replies
  • 5 likes
  • Security
  • 172 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434087 Views
  • 967 replies
  • 108 likes
  • Account
  • 434087 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192632 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192632 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105974 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105974 Views
  • 70 replies
  • 11 likes

Can I cancel my account and recuperate my playlists when I create a new one?

I want to cancel my current account so I can create a new one where I can add my family to the Premium family plan. But I dont want to lose all my playlists. How can I do this and recover my playlists?

  • Casual Listener
  • I want to cancel my current account so I can create a new one where I can add my family to the Premium family plan.  But I dont want to lose all my playlists.  How can I do this and recover...
  • Maxim
  • Spotify Star
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

How do I know my zip code I've used in spotify?

I have concern regarding my Spotify Premium account, how will I know what is the zip code I use when creating my account? Please advise.

  • Casual Listener
  • I have concern regarding my Spotify Premium account, how will I know what is the zip code I use when creating my account?   Please advise.  
  • Maxim
  • Spotify Star
  • 5450 Views
  • 3 replies
  • 0 likes
  • Account
  • 5450 Views
  • 3 replies
  • 0 likes

Cant loggin on my cellphone with offline profile set.

I have used a cleaner app on my cellphone and it deleted some info like passwords. The problem is that I had my profile set in offline mode and now that I want to loggin to spotify on my cell all I get is the message "Use internet to connect your pro...

  • Casual Listener
  • I have used a cleaner app on my cellphone and it deleted some info like passwords. The problem is that I had my profile set in offline mode and now that I want to loggin to spotify on my cell all I g...
  • Jesuslopez1983
  • Casual Listener
  • 625 Views
  • 2 replies
  • 0 likes
  • 625 Views
  • 2 replies
  • 0 likes

Playlists deleted and replaced

Hi,Yesterday I experienced a problem with my Spotify. On my way to work I was listening to a playlist I'd created as normal. When I left work in the evening I began listening to it again, but someone called 'Tania' popped up as the user of my Spotify...

  • Casual Listener
  • Hi, Yesterday I experienced a problem with my Spotify. On my way to work I was listening to a playlist I'd created as normal. When I left work in the evening I began listening to it again, but someo...
  • beady3
  • Casual Listener
  • 538 Views
  • 2 replies
  • 0 likes
  • 538 Views
  • 2 replies
  • 0 likes

1!1 - Family account - can't invite family members

I have changed my account from Premium to Family Account.I have setup four family members with their E-Mail addresses. The invitation has been sent and they have followed the instructions.None of them could activate their account.All of them had the ...

  • Casual Listener
  • I have changed my account from Premium to Family Account. I have setup four family members with their E-Mail addresses. The invitation has been sent and they have followed the instructions. None of...
  • Olikanoli
  • Casual Listener
  • 670 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 670 Views
  • 2 replies
  • 0 likes

I got locked out of my spotify account, I can't access the email that i used?

Is there any solution to this? I tried using my card to pay my subscription, but it won't go through. I need help. Thank you

  • Newbie
  • Is there any solution to this? I tried using my card to pay my subscription, but it won't go through. I need help. Thank you
  • SpotCreated
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Spotify just erased all downloads on my phone

It tells me: "you can download to a maximum of 3 devices. As you've already reached this number, we'll remove your downloads from this device" ...There is no option. It deletes downloads.But it's an error. I only have 3 devices.Contact Spotify direct...

  • Newbie
  • It tells me: "you can download to a maximum of 3 devices. As you've already reached this number, we'll remove your downloads from this device" ... There is no option. It deletes downloads. But ...
  • mitchielabs
  • Newbie
  • 279 Views
  • 2 replies
  • 0 likes
  • Account
  • 279 Views
  • 2 replies
  • 0 likes

Can´t create a new account

Hi, all weekend and even today i have tried to create a new account for a familymember but i doesn´t work. I fill in required fields and the reCAPTCHA but then it all hangs and finally times out. Anyone else with the same problems?

  • Casual Listener
  • Hi, all weekend and even today i have tried to create a new account for a familymember but i doesn´t work. I fill in required fields and the reCAPTCHA but then it all hangs and finally times out. Any...
  • johwet
  • Casual Listener
  • 412 Views
  • 2 replies
  • 0 likes
  • 412 Views
  • 2 replies
  • 0 likes

Offline Mode Free?

Hi, This may be a stupid question but when I switch on offline mode. Is it free for premium users and the 30day trial?

  • Newbie
  • Hi,   This may be a stupid question but when I switch on offline mode. Is it free for premium users and the 30day trial?
  • pjong
  • Newbie
  • 5422 Views
  • 2 replies
  • 0 likes
  • 5422 Views
  • 2 replies
  • 0 likes

Solved!! Duplicate Account

I created a spotify account that has a username and must have connected it to Facebook at some point, but I stopped using spotify for a while. I started using is again while ago and was able to log in and everything just fine. Well, I must have disco...

  • Casual Listener
  • I created a spotify account that has a username and must have connected it to Facebook at some point, but I stopped using spotify for a while. I started using is again while ago and was able to log i...
  • SpotCreated
  • Roadie
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Loggin in and accounts

I am unable to login to my account. I cannot find which email I used, however it does charge my bank account so I do know that I am signed up for Spotify. I was pretty sure my username was mm9katrina, however when I try logging in it says there isn't...

  • Newbie
  •   I am unable to login to my account. I cannot find which email I used, however it does charge my bank account so I do know that I am signed up for Spotify. I was pretty sure my username was mm...
  • SpotCreated
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Account was hacked

My Gmail account was hacked and the spotify account attatched to it has been completly changed, I cant login anymore as the email address has been changed and so has the account name, I only recently found out about my spotify account

  • Newbie
  • My Gmail account was hacked and the spotify account attatched to it has been completly changed, I cant login anymore as the email address has been changed and so has the account name, I only recently...
  • SpotCreated
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Playlist

What is the format for the playlist cover

  • Newbie
  • What is the format for the playlist cover
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Premium status but not premium features

Hi all,I have Spotify premium status in tool. Mobile that is using Sporify is Samsung J5.Before it was free and and upgraded to premium with prepaid giftgard (INC786...) code.Seems that there some fetures like "ads removed" but for like fwd music or ...

  • Newbie
  • Hi all, I have Spotify premium status in tool. Mobile that is using Sporify is Samsung J5. Before it was free and and upgraded to premium with prepaid giftgard (INC786...) code. Seems that there s...
  • SpotCreated
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Friend unwilling to log out of my spotify on his sonos

Hi there, I logged in my spotify account on my friend's sonos. However he is not willing to log it out and leeching on to my premium subscription. Anyway I can force log him out of his sonos? Thanks Gerald

  • Casual Listener
  • Hi there,   I logged in my spotify account on my friend's sonos. However he is not willing to log it out and leeching on to my premium subscription. Anyway I can force log him out of his sonos...
  • ATaylor
  • Newbie
  • 764 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Security
  • 764 Views
  • 8 replies
  • 0 likes

Family Premium

Hi, We are not able to use Family Spotify simulataneously, even when using our own email addresses. When one family members signs in and starts playing, it knocks another family member off. Let's just say there's murder in my house at the moment, so ...

  • Casual Listener
  • Hi,   We are not able to use Family Spotify simulataneously, even when using our own email addresses.  When one family members signs in and starts playing, it knocks another family member...
  • Maxim
  • Spotify Star
  • 360 Views
  • 3 replies
  • 0 likes
  • Premium
  • 360 Views
  • 3 replies
  • 0 likes

Solved!! Can't Access Premium

Somehow disconnected Spotify from facebook, and now I have two accounts — one premium, one not. But I can't log into the premium one anymore (though I've searched and found the old account through this new one). I don't have a regular username and pa...

  • Casual Listener
  • Somehow disconnected Spotify from facebook, and now I have two accounts — one premium, one not. But I can't log into the premium one anymore (though I've searched and found the old account through th...
  • lauramcder
  • Newbie
  • 909 Views
  • 15 replies
  • 0 likes
  • Account
    Login
  • 909 Views
  • 15 replies
  • 0 likes

I accidently unsaved an album from my library,

I accidently unsaved an album from my library.Is there anyway to get it back in place.I don't want to delete hundreds of songs to reorganize my playlist.

  • Casual Listener
  • I accidently unsaved an album from my library. Is there anyway to get it back in place. I don't want to delete hundreds of songs to reorganize my playlist.  
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Superuser Contribution Duda plan familiar trabajo

Hola, estoy interesado en el plan familiar pero tengo una duda. Es posible que dos personas que vivimos en el mismo domicilio podamos usar Spotify en otros sitios diferentes? Por ejemplo, si una persona lo hace desde su lugar de trabajo y otra desde ...

  • Newbie
  • Hola, estoy interesado en el plan familiar pero tengo una duda.  Es posible que dos personas que vivimos en el mismo domicilio podamos usar Spotify en otros sitios diferentes? Por ejemplo,...
  • rulo114
  • Newbie
  • 802 Views
  • 3 replies
  • 0 likes
  • 802 Views
  • 3 replies
  • 0 likes