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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81457 Views

9 replies

2 likes

Account
Login
  • 81457 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656369 Views

13 replies

4 likes

Account
  • 656369 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737391 Views

18 replies

29 likes

  • 737391 Views
  • 18 replies
  • 29 likes

Price difference

Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page

Casual Listener

Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page 🙂

mauropuntneyt

Casual Listener

1009 Views

3 replies

0 likes

  • 1009 Views
  • 3 replies
  • 0 likes

How to close an account I didn't create

An account was created (not by me) using my CC. I want to cancel and stop the monthly charges so I canceled the CC but they say they will continue to pay and I need to cancel the Spotify account. But how can I do that when I can't access the account ...

Newbie

An account was created (not by me) using my CC.  I want to cancel and stop the monthly charges so I canceled the CC but they say they will continue to pay and I need to cancel the Spotify accoun...

osornios

Spotify Star

977 Views

2 replies

0 likes

  • 977 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium

"Your subscription will automatically renew on 6/8/17 and you'll be charged $0.99 + tax"How much will the tax be?

Newbie

"Your subscription will automatically renew on 6/8/17 and you'll be charged $0.99 + tax" How much will the tax be?

user-removed

Not applicable

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution someone is in my account

hi! my friend is logged into my account and won't log out. can make everyone log out of my Spotify account?

Newbie

hi! my friend is logged into my account and won't log out. can make everyone log out of my Spotify account?

MaryS

Roadie

529 Views

3 replies

0 likes

Account
  • 529 Views
  • 3 replies
  • 0 likes

Account claim

Okay so I am partenered with SoundCloud through Repost Network. One of their features allows self distribution, so I successfully got my music on Spotify through them. However in doing so, Repost Network created 2 separate accounts and I would like t...

Regular

Okay so I am partenered with SoundCloud through Repost Network. One of their features allows self distribution, so I successfully got my music on Spotify through them. However in doing so, Repost Net...

osornios

Spotify Star

500 Views

1 replies

0 likes

Account
Login
Other
  • 500 Views
  • 1 replies
  • 0 likes

Account there but not there

Heyy,I had an Spotify account which was connected to Facebook. The Facebook account was deleted a while ago by myself and it's possible that I forgot to disconnect the Spotify account. Now I created a new Facebook accout with the same e-mail the old ...

Newbie

Heyy, I had an Spotify account which was connected to Facebook. The Facebook account was deleted a while ago by myself and it's possible that I forgot to disconnect the Spotify account. Now I create...

osornios

Spotify Star

353 Views

1 replies

0 likes

Account
Login
Other
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked??!!

Something extremely weird and upsetting has happened in my account. I first noticed all three devices from which I use Spotify had my session automatically logged out, so I had to re-login in all of them. But the worst thing is: I have new playlists ...

Roadie

Something extremely weird and upsetting has happened in my account. I first noticed all three devices from which I use Spotify had my session automatically logged out, so I had to re-login in all of ...

Jiana

Community Legend

608 Views

2 replies

0 likes

Account
Security
  • 608 Views
  • 2 replies
  • 0 likes

Unkown Device on my Account

Hello, While I was listening to music via Spotify today, someone kept interrupting my music, and started playing different songs. When I checked the linked devices, there was a PlayStation linked to my account named PS4-617. I do not own a Playstatio...

Visitor

Hello,   While I was listening to music via Spotify today, someone kept interrupting my music, and started playing different songs. When I checked the linked devices, there was a PlayStation l...

Jiana

Community Legend

453 Views

3 replies

1 likes

Account
  • 453 Views
  • 3 replies
  • 1 likes

I lost my account

HELLOI had and account registered with my facebook account.A few days ago i made a new account registered with e-mail, and I connected it to facebook account, same as the one which was used to register the first account. After connecting account to f...

Newbie

HELLO I had and account registered with my facebook account. A few days ago i made a new account registered with e-mail, and I connected it to facebook account, same as the one which was used to re...

osornios

Spotify Star

782 Views

1 replies

0 likes

Account
  • 782 Views
  • 1 replies
  • 0 likes

Can't use spotify abroad

I'm from the Philippines. I live in Singapore now. I can't log in to my account because it days that I can only use spotify for 14 days abroad. Does this mean that I should switch to Apple Music?

Newbie

I'm from the Philippines. I live in Singapore now. I can't log in to my account because it days that I can only use spotify for 14 days abroad. Does this mean that I should switch to Apple Music?

Jiana

Community Legend

3084 Views

1 replies

0 likes

  • 3084 Views
  • 1 replies
  • 0 likes

Login in

Can not log in try to reset password but email enter when creating the account has an extra digit so emails from spotty will not go through to reset password .

Newbie

Can not log in try to reset password but email enter when creating the account has an extra digit so emails from spotty will not go through to reset password .

osornios

Spotify Star

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Transição free para premim

Boa tarde..Efetuei o pagamento para ativar o premium, mas minha conta continua free.Já sai e retornei para o app mas não funciona. O que devo fazer?!

Newbie

Boa tarde.. Efetuei o pagamento para ativar o premium, mas minha conta continua free. Já sai e retornei para o app mas não funciona. O que devo fazer?!

Bittencourt

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

discover weekly not updated in 3 weeks

hi! my discover weekly has not changed in 3 weeks i think! i am following the playlist, i have logged out and back in. HALP!

Newbie

hi! my discover weekly has not changed in 3 weeks i think! i am following the playlist, i have logged out and back in. HALP! 😭

LeilaRyndak

Casual Listener

428 Views

3 replies

0 likes

  • 428 Views
  • 3 replies
  • 0 likes

Solved!! Spotify account for a RECORD LABEL

I'm trying to set up a Spotify account/page for an independent record label I manage. How would I go about doing that?

Regular

I'm trying to set up a Spotify account/page for an independent record label I manage.  How would I go about doing that?

DOCKA

Newbie

92138 Views

11 replies

9 likes

Account
Subscription
  • 92138 Views
  • 11 replies
  • 9 likes

Credit Card Number Change

Hello, I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to make it so there is no lapse in premium. I have been a long tim...

Newbie

Hello,   I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to mak...

Jiana

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Someone change mi email account !!

Alguien cambio el email de mi cuenta y no fui yo!Asi tambien mi claveAhora no puedo entrar a mi cuenta !!Que hago ?

Newbie

Alguien cambio el email de mi cuenta y no fui yo! Asi tambien mi clave Ahora no puedo entrar a mi cuenta !! Que hago ?

osornios

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vincular minha conta ao Facebook

Olá, gostaria de vincular minha conta ao Facebook, mas quando eu tento fazer pelo site dá erro. Recentemente eu excluí uma conta free que eu tinha que entrava com o Facebook e fiz uma nova conta com outro enail, mas gostaria de vincular esta nova con...

Newbie

Olá, gostaria de vincular minha conta ao Facebook, mas quando eu tento fazer pelo site dá erro. Recentemente eu excluí uma conta free que eu tinha que entrava com o Facebook e fiz uma nova conta com ...

user-removed

Not applicable

5871 Views

1 replies

0 likes

Account
  • 5871 Views
  • 1 replies
  • 0 likes

Nummers lopen niet in elkaar over wanneer ze op boxen worden afgespeeld!

Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op?

Newbie

Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op? 

Hubo

Community Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Family Plan for Foreign Country

Hi, I live in Mongolia and want to have the family plan for my family. Is it possible to use the Family Plan in a foreign country (Outside of available countries)?Will we be able to use it for unlimited time in my country with the Family Plan? Thanks...

Newbie

Hi,    I live in Mongolia and want to have the family plan for my family. Is it possible to use the Family Plan in a foreign country (Outside of available countries)? Will we be able to ...

MattSuda

Spotify Star

684 Views

2 replies

1 likes

Other
Premium
Subscription
Unlimited
  • 684 Views
  • 2 replies
  • 1 likes