Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have a premium account associated w my Canadian Rogers account. This is linked to my FB login. I have a new phone, with new Spotify app and logged into my FB account (am not abroad), and Spotify won't let me login because it says I'm abroad. I have...
Hey. I've recently moved to a new adress, and therefore I want to move to a new "Premium for family", but I can't change my account's adress. I know I could create a new one, but this one is synced with my facebook and I didn't want to lose it. Is th...
Tengo días queriendo realizar el pago para mi cuenta premium. Mi tarjeta tiene el saldo suficiente para cubrir el pago. Pero aún así la rechaza, en dos días perderé mi cuenta . Buenas noches. Valeria
I Am Getting Charge Twice On My Premium Account You Just Took Out Money On July 1st Now It Says That You Are Taking Money Out Of My Bank Account Today I Been Having Enough Problems With The Application For Months I Need Someone To Call Me About My Ac...
I can't share my albums and songs on Twitter. It keeps saying "Error, try it again". Help!
So, despite changing my password and email address, it looks like Spotify has me recorded as playing music in Italian. Furthermore, when I changed email address, the confirmation was in Italian. I've not set anything to Italian and I'm not listening ...
HiI'm trying to sign up my daughter to a Spotify account on her Hudl. We have entered all the information but repeatedly get an error message saying "Sorry we encountered an error during sign up. Oops your information seems to have changed. Please st...
Eu gostaria de sabre SE TEM Como Mudar A Ordem das Músicas em Uma Lista Que Eu criei. Pois eu Acho Que Todo Mundo TEM Uma Certa preferencia em Ouvir Ordem de musicas, eu Por Exemplo Curto Ouvir Uma musica DEPOIS Outra logotipo em SEGUIDA Desta. Só Qu...
I recently got an e-mail from Spotify asking me to confirm my e-mail. The thing is, I've been registered to Spotify for years! Since I was half asleep when I saw the mail I clicked it without thinking twice. Now I'm fearing this was a fake e-mail. I'...
You made that genre for banned countries.Thank you!But we think you are The Trump! you banned Iranian IP users (even premium users) from 5 months ago. Premium accounts are accessible everywhere except IRAN.So no need to support us, just unban IPs.
I moved from the US to Japan and didn't find out til 14 days later that you can't have Spotify outside the US for more than 14 days and was locked out of my account. So I had to go through the Spotify website and log into settings through there to ch...
Order ID: 616450735597075-1
i tried to purchase the 3 months for 99p deal but after typing in my card details it has charged me 9.99 for the month? ive emailed but i wanted to know if i could get a refund asap ?
Each of my children have Spotify; one is a student and the other has graduated, together they are paying the same as a family plan. If I create a family plan and invite them to join will they retain all of their play lists and music or will they need...
Hur kan jag få hjälp av Spotify ?
I lost my old phone and now that I have my new one I'm trying to log into Spotify but totally forgot the info i had on my old phone just remember I was on premium for 3 months for99 cents. So I don't remember my password or username but my card is on...
I've had premium through my Sonos home system (which is logged in to Spotify) but I want to login from my computer or phone. I just can't remember the login I used to create the premium account. So i continue to pay monthly and can't login.
I have another Spotify account which has Premium on it. Today I tried to log on VIA wifi and add some songs, but it kept saying that my log in information was incorrect. I logged into my email address attached to the account and saw an email from Spo...
hello I can't log in on my desk top... and I have updated it, restarted my computer and it still doesn't work. Everytime I try to log in with Facebook as I can on everything else, and I can log in on the web, not on my desk top application I get this...
The song Over Blue Peaks by Chris Clouse plays on iphone but not desktop. I've reinstalled, i've unticked all the local file options. Local files continue to show in song lists. I've restarted several times