Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80427 Views

9 replies

2 likes

Account
Login
  • 80427 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653868 Views

13 replies

4 likes

Account
  • 653868 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734329 Views

18 replies

29 likes

  • 734329 Views
  • 18 replies
  • 29 likes

Account there but not there

Heyy,I had an Spotify account which was connected to Facebook. The Facebook account was deleted a while ago by myself and it's possible that I forgot to disconnect the Spotify account. Now I created a new Facebook accout with the same e-mail the old ...

Newbie

Heyy, I had an Spotify account which was connected to Facebook. The Facebook account was deleted a while ago by myself and it's possible that I forgot to disconnect the Spotify account. Now I create...

osornios

Spotify Star

353 Views

1 replies

0 likes

Account
Login
Other
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked??!!

Something extremely weird and upsetting has happened in my account. I first noticed all three devices from which I use Spotify had my session automatically logged out, so I had to re-login in all of them. But the worst thing is: I have new playlists ...

Roadie

Something extremely weird and upsetting has happened in my account. I first noticed all three devices from which I use Spotify had my session automatically logged out, so I had to re-login in all of ...

Jiana

Community Legend

606 Views

2 replies

0 likes

Account
Security
  • 606 Views
  • 2 replies
  • 0 likes

Unkown Device on my Account

Hello, While I was listening to music via Spotify today, someone kept interrupting my music, and started playing different songs. When I checked the linked devices, there was a PlayStation linked to my account named PS4-617. I do not own a Playstatio...

Visitor

Hello,   While I was listening to music via Spotify today, someone kept interrupting my music, and started playing different songs. When I checked the linked devices, there was a PlayStation l...

Jiana

Community Legend

451 Views

3 replies

1 likes

Account
  • 451 Views
  • 3 replies
  • 1 likes

I lost my account

HELLOI had and account registered with my facebook account.A few days ago i made a new account registered with e-mail, and I connected it to facebook account, same as the one which was used to register the first account. After connecting account to f...

Newbie

HELLO I had and account registered with my facebook account. A few days ago i made a new account registered with e-mail, and I connected it to facebook account, same as the one which was used to re...

osornios

Spotify Star

777 Views

1 replies

0 likes

Account
  • 777 Views
  • 1 replies
  • 0 likes

Can't use spotify abroad

I'm from the Philippines. I live in Singapore now. I can't log in to my account because it days that I can only use spotify for 14 days abroad. Does this mean that I should switch to Apple Music?

Newbie

I'm from the Philippines. I live in Singapore now. I can't log in to my account because it days that I can only use spotify for 14 days abroad. Does this mean that I should switch to Apple Music?

Jiana

Community Legend

3081 Views

1 replies

0 likes

  • 3081 Views
  • 1 replies
  • 0 likes

Login in

Can not log in try to reset password but email enter when creating the account has an extra digit so emails from spotty will not go through to reset password .

Newbie

Can not log in try to reset password but email enter when creating the account has an extra digit so emails from spotty will not go through to reset password .

osornios

Spotify Star

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Transição free para premim

Boa tarde..Efetuei o pagamento para ativar o premium, mas minha conta continua free.Já sai e retornei para o app mas não funciona. O que devo fazer?!

Newbie

Boa tarde.. Efetuei o pagamento para ativar o premium, mas minha conta continua free. Já sai e retornei para o app mas não funciona. O que devo fazer?!

Bittencourt

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

discover weekly not updated in 3 weeks

hi! my discover weekly has not changed in 3 weeks i think! i am following the playlist, i have logged out and back in. HALP!

Newbie

hi! my discover weekly has not changed in 3 weeks i think! i am following the playlist, i have logged out and back in. HALP! 😭

LeilaRyndak

Casual Listener

427 Views

3 replies

0 likes

  • 427 Views
  • 3 replies
  • 0 likes

Solved!! Spotify account for a RECORD LABEL

I'm trying to set up a Spotify account/page for an independent record label I manage. How would I go about doing that?

Regular

I'm trying to set up a Spotify account/page for an independent record label I manage.  How would I go about doing that?

DOCKA

Newbie

92098 Views

11 replies

9 likes

Account
Subscription
  • 92098 Views
  • 11 replies
  • 9 likes

Credit Card Number Change

Hello, I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to make it so there is no lapse in premium. I have been a long tim...

Newbie

Hello,   I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to mak...

Jiana

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Someone change mi email account !!

Alguien cambio el email de mi cuenta y no fui yo!Asi tambien mi claveAhora no puedo entrar a mi cuenta !!Que hago ?

Newbie

Alguien cambio el email de mi cuenta y no fui yo! Asi tambien mi clave Ahora no puedo entrar a mi cuenta !! Que hago ?

osornios

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vincular minha conta ao Facebook

Olá, gostaria de vincular minha conta ao Facebook, mas quando eu tento fazer pelo site dá erro. Recentemente eu excluí uma conta free que eu tinha que entrava com o Facebook e fiz uma nova conta com outro enail, mas gostaria de vincular esta nova con...

Newbie

Olá, gostaria de vincular minha conta ao Facebook, mas quando eu tento fazer pelo site dá erro. Recentemente eu excluí uma conta free que eu tinha que entrava com o Facebook e fiz uma nova conta com ...

user-removed

Not applicable

5856 Views

1 replies

0 likes

Account
  • 5856 Views
  • 1 replies
  • 0 likes

Nummers lopen niet in elkaar over wanneer ze op boxen worden afgespeeld!

Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op?

Newbie

Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op? 

Hubo

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Family Plan for Foreign Country

Hi, I live in Mongolia and want to have the family plan for my family. Is it possible to use the Family Plan in a foreign country (Outside of available countries)?Will we be able to use it for unlimited time in my country with the Family Plan? Thanks...

Newbie

Hi,    I live in Mongolia and want to have the family plan for my family. Is it possible to use the Family Plan in a foreign country (Outside of available countries)? Will we be able to ...

MattSuda

Spotify Star

681 Views

2 replies

1 likes

Other
Premium
Subscription
Unlimited
  • 681 Views
  • 2 replies
  • 1 likes

Deleted playlists when returning from offline mode

When I was on a trip, I set Spotify in offline mode so I could listen while on the plane. I sorted through some of my older lists and started moving tracks to different playlists. I actually created two new playlists- "Ultimate favorites" and "Love, ...

Casual Listener

When I was on a trip, I set Spotify in offline mode so I could listen while on the plane.  I sorted through some of my older lists and started moving tracks to different playlists.  I actua...

musiclover85

Casual Listener

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

Register with Facebook

I can't register with Facebook and I don't know why!

Visitor

I can't register with Facebook and I don't know why!

Bittencourt

Spotify Star

292 Views

1 replies

0 likes

Account
Login
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! Bug message Spotify Community

Hello, I would like to report that I have received an email in Spotify Community announcing that I have a new rank. The problem is that instead of my username, it shows ${notification.recipient.login} Picture attached so you can tell by yourselves. T...

Regular

Hello,   I would like to report that I have received an email in Spotify Community announcing that I have a new rank. The problem is that instead of my username, it shows ${noti...

Maxim

Spotify Star

450 Views

1 replies

1 likes

Account
Other
  • 450 Views
  • 1 replies
  • 1 likes

Solved!! Why wont spotify stay logged in?!

I have spotify premium on my phone and every time i go to another app and then go onto spotify again it has logged out and i have to relogon to my account again... this happens like 10 or more times a day and is so frustrating that i continue to put ...

Newbie

I have spotify premium on my phone and every time i go to another app and then go onto spotify again it has logged out and i have to relogon to my account again... this happens like 10 or more times ...

osornios

Spotify Star

1784 Views

1 replies

0 likes

  • 1784 Views
  • 1 replies
  • 0 likes

my app doesn't function in 4G

my app doesn't function in 4G, only in wifi. with my cellphone I can't use the app and the website, instead if I'm with the wifi I can. why? thanks

Casual Listener

my app doesn't function in 4G, only in wifi. with my cellphone I can't use the app and the website, instead if I'm with the wifi I can. why? thanks

mcoggio

Casual Listener

635 Views

1 replies

0 likes

Account
Login
  • 635 Views
  • 1 replies
  • 0 likes

Account uitgeschakeld

Ik betaal al een paar maanden spotify premium nou zag ik dat er dus ook een studtenkoring was, ik heb mijn premium stop gezet en had een paar dagen een free account vervolgens heb ik student premium genomen nu heeft spotify 2 keer kosten afgeschreven...

Newbie

Ik betaal al een paar maanden spotify premium nou zag ik dat er dus ook een studtenkoring was, ik heb mijn premium stop gezet en had een paar dagen een free account vervolgens heb ik student premium ...

Hubo

Community Legend

935 Views

1 replies

0 likes

  • 935 Views
  • 1 replies
  • 0 likes