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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2933 Views
  • 0 replies
  • 8 likes
  • Security
  • 2933 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455589 Views
  • 973 replies
  • 109 likes
  • Account
  • 455589 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202014 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202014 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110268 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110268 Views
  • 72 replies
  • 12 likes

Someone using my Spotify Account

Hi there! Im using a Spotify Account which is linked to my facebook.During the last 2 Weeks i noticed some devices that dont belong to me listed under the "listen on other devices" -tab. Also the supposed "hacker" seems to like random music using my ...

  • Casual Listener
  • Hi there!   Im using a Spotify Account which is linked to my facebook. During the last 2 Weeks i noticed some devices that dont belong to me listed under the "listen on other devices" -tab. A...
  • Ohtroye
  • Regular
  • 306 Views
  • 5 replies
  • 0 likes
  • Account
  • 306 Views
  • 5 replies
  • 0 likes

Solved!! Will spotify send invoice to use every month

Hi, I just subsribe to premium, so how the the invoice works? Will we get an invoice every month that send to my email address? Aiden

  • Casual Listener
  • Hi,   I just subsribe to premium, so how the the invoice works? Will we get an invoice every month that send to my email address?     Aiden
  • Maxim
  • Spotify Star
  • 1573 Views
  • 1 replies
  • 0 likes
  • Account
  • 1573 Views
  • 1 replies
  • 0 likes

Solved!! i forgot mya passwordff

i forgot my password 

  • Regular
  • i forgot my password 
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
  • 207 Views
  • 1 replies
  • 0 likes

Artists account

Buongiorno, è da due giorni che stiamo provando a creare l account Artista, ma quando ci chiede la Url nel menù Submit per confermare il nome artista , non ci fa procedere con il tasto "add" (che rimane grigio) come possiamo fare? In settimana l etic...

  • Newbie
  • Buongiorno, è da due giorni che stiamo provando a creare l account Artista, ma quando ci chiede la Url nel menù Submit per confermare il nome artista , non ci fa procedere con il tasto "add" (che rim...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

How do I make my Spotify recognize

I have purchased Spotify family package. I have invited my girlfriend to use my Spotify. Now she has completed the authorization, her Spotify still is not recognizing she is also on premium. It says "get premium". How do I get her account to become m...

  • Casual Listener
  • I have purchased Spotify family package. I have invited my girlfriend to use my Spotify. Now she has completed the authorization, her Spotify still is not recognizing she is also on premium. It says ...
  • Maxim
  • Spotify Star
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
  • 3 replies
  • 0 likes

Can't connect to Spotify Social by Facebook

Hi, I'm trying to connect my Facebook account to Spotify. I enter my accound and password in the form and click the "Log In" button but nothing happens. Could you please help me? Thank you very much

  • Newbie
  • Hi,   I'm trying to connect my Facebook account to Spotify. I enter my accound and password in the form and click the "Log In" button but nothing happens.   Could you please help me? &...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

nome

entrei com o facebook errado e agora meu nome está errado como mudar?

  • Newbie
  • entrei com o facebook errado e agora meu nome está errado como mudar?
  • 173 Views
  • 0 replies
  • 0 likes
  • Account
  • 173 Views
  • 0 replies
  • 0 likes

I cant log in

I'm abroad. I have Spotify premium but I can't log in! It's telling me to im offline but I am not. I had to recently update my card details! Help!!

  • Newbie
  • I'm abroad. I have Spotify premium but I can't log in! It's telling me to im offline but I am not. I had to recently update my card details! Help!!
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

App claims I am abroad when I am not

I cannot log into the app - it claims I have used my 14 allotted days abroad already. I am in Canada. My account is registered in Canada. Apparently the only way of contacting Spotify is this or tweeting them. This is ridiculous. I have a free accoun...

  • Newbie
  • I cannot log into the app - it claims I have used my 14 allotted days abroad already.  I am in Canada.  My account is registered in Canada. Apparently the only way of contacting Spotify is ...
  • 219 Views
  • 0 replies
  • 0 likes
  • Login
  • 219 Views
  • 0 replies
  • 0 likes

My account has been stolen

My account has been stolen by another user it seems he changed my password my e mail but only my nickname my nickname is berkevtnsvr7 and my linked e-mail was berke_bjk_bhn@hotmail.com pls help

  • Newbie
  • My account has been stolen by another user it seems he changed my password my e mail but only my nickname my nickname is berkevtnsvr7 and my linked e-mail was berke_bjk_bhn@hotmail.com pls help
  • Jacob
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 179 Views
  • 1 replies
  • 0 likes

Playlists were gone and anothers one created "by me"

First of all, I'm Brazilian so sorry for some english mistakes...Today, when I logged in my spotify premium for the first time, I saw that all my playlists (the one's that i've created and followed), were gone. And other two (one with +1000 musics an...

  • Newbie
  • First of all, I'm Brazilian so sorry for some english mistakes... Today, when I logged in my spotify premium for the first time, I saw that all my playlists (the one's that i've created and followed...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Library songs

My music saved in my library is removed and replaced with a bunch of Spanish music. I don't want to removed 300+ songs and add my music back on. Help!

  • Newbie
  • My music saved in my library is removed and replaced with a bunch of Spanish music. I don't want to removed 300+ songs and add my music back on. Help!
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

HELP

Ive had 2 tracks put on but there both in different places when should be under one name does anyone no why this is

  • Newbie
  • Ive had 2 tracks put on but there both in different places when should be under one name does anyone no why this is
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Incredibly disappointed in the service I've had over the last few days

My account was hacked yesterday morning, I responded to the change password email telling them this was not me, I have contact "Spotify Cares" via Facebook and Twitter, but so far all I've had is "Someone from the accounts team will email you shortly...

  • Casual Listener
  • My account was hacked yesterday morning, I responded to the change password email telling them this was not me, I have contact "Spotify Cares" via Facebook and Twitter, but so far all I've had is "So...
  • Hubo
  • Community Legend
  • 198 Views
  • 3 replies
  • 0 likes
  • Account
  • 198 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family Adress

family adressi cant quite remember whats my adress in my family, so i cant login in to another user, because i dont know the adress.someone help me plswhere can i find all my info,Tnks

  • Newbie
  • family adress i cant  quite remember whats my adress  in my family, so i cant login in to another user, because i dont know the adress. someone help me pls where can i find all my info, ...
  • btorgay
  • Newbie
  • 576 Views
  • 4 replies
  • 0 likes
  • 576 Views
  • 4 replies
  • 0 likes

Superuser Contribution Family account - children different adress

Hello,Can I use a family acount??Three childeren live with me and my ex 50/50.Official adress is at my ex.Eldest official adress is in city where she studies.

  • Casual Listener
  • Hello, Can I use a family acount?? Three childeren live with me and my ex 50/50. Official adress is at my ex. Eldest official adress is in city where she studies.
  • mommadata
  • Regular
  • 471 Views
  • 5 replies
  • 0 likes
  • 471 Views
  • 5 replies
  • 0 likes

Superuser Contribution Einstellungen deaktiviert soundqualität

Hallo.Einige Optionen in den Einstellungen sind deaktiviert, u.a. Die zur Soundqualität. Obwohl ich ein Premium Account habe. Deaktiviert heißt, ausgegraut, kann also weder an noch aus schalten.App deinstallieren geht nicht, da die App vorab installi...

  • Newbie
  • Hallo. Einige Optionen in den Einstellungen sind deaktiviert, u.a. Die zur Soundqualität. Obwohl ich ein Premium Account habe. Deaktiviert heißt, ausgegraut, kann also weder an noch aus schalten. ...
  • Goldengorg
  • Newbie
  • 7163 Views
  • 3 replies
  • 5 likes
  • Premium
  • 7163 Views
  • 3 replies
  • 5 likes

Wohnsitz laut Spotify nicht übereinstimmend

Hey, mein Vater ist aus irgendeinem Grund aus Spotify Family rausgeflogen und nun wenn er die Einladung wieder annehmen möchte, stimmt der Wohnsitz des Hauptbesitzers nicht mit dem des Eingeladenen überein, obwohl das überhaupt nicht sein kann. mfg H...

  • Newbie
  • Hey,   mein Vater ist aus irgendeinem Grund aus Spotify Family rausgeflogen und nun wenn er die Einladung wieder annehmen möchte, stimmt der Wohnsitz des Hauptbesitzers nicht mit dem des Einge...
  • 198 Views
  • 0 replies
  • 0 likes
  • Account
  • 198 Views
  • 0 replies
  • 0 likes

Solved!! Can't find my top music of 2016

I've noticed that some people have a public playlist called Your Top Songs 2016 on their pages. How do I find mine? It's not under playlists. Thanks!

  • Casual Listener
  • I've noticed that some people have a public playlist called Your Top Songs 2016 on their pages. How do I find mine? It's not under playlists. Thanks!
  • montze555
  • Newbie
  • 1728 Views
  • 7 replies
  • 0 likes
  • Account
  • 1728 Views
  • 7 replies
  • 0 likes