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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80380 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653770 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734184 Views
18 replies
29 likes
Is there a way to see how many songs total you either A) have saved to favorites/playlists/my songs/etc, or B) the number you have downloaded? I know that you are only allowed 3,333 total per device, but how does one check how close you are to that n...
Is there a way to see how many songs total you either A) have saved to favorites/playlists/my songs/etc, or B) the number you have downloaded? I know that you are only allowed 3,333 total per device,...
Roadie
10746 Views
1 replies
5 likes
Hi, muy doughter lost her phone with a Spotify premium account. The problema is that she dosnt remembre her user name and password.what can we do?
Hi, muy doughter lost her phone with a Spotify premium account. The problema is that she dosnt remembre her user name and password. what can we do?
Spotify Star
228 Views
1 replies
0 likes
Can you help me ?Adress or cell phone for contact Spotify France.
Can you help me ? Adress or cell phone for contact Spotify France.
Casual Listener
257 Views
2 replies
0 likes
I just purchased spotify and when I log in there is no place to play the music. No green play button. Can annyone help?
I just purchased spotify and when I log in there is no place to play the music. No green play button. Can annyone help?
Spotify Star
322 Views
1 replies
0 likes
Hi, I have a problem with my accounts, firtst i hade one then i got another because it was i good offer. But I can only login and see my second account. That means that in my first account where i have most of my playlist i cant see them Anybody who ...
Hi, I have a problem with my accounts, firtst i hade one then i got another because it was i good offer. But I can only login and see my second account. That means that in my first account w...
Roadie
291 Views
1 replies
0 likes
I used to live in States, but I live Japan now. I deleted my old account that I was using in States and made a new one. However, the new account just stopped working and it says "you have an hour of free listening remaining. Enjoy 15 hours of free li...
I used to live in States, but I live Japan now. I deleted my old account that I was using in States and made a new one. However, the new account just stopped working and it says "you have an hour of ...
Spotify Star
2472 Views
1 replies
0 likes
Firstly sorry for my English. I have 2 accounts in Spotify. My first account connected with my facebook and my main e-mail adress(it's also my facebook's mail adress). But i'm not using this account. I'm using my second account and it has another e-m...
Firstly sorry for my English. I have 2 accounts in Spotify. My first account connected with my facebook and my main e-mail adress(it's also my facebook's mail adress). But i'm not using this account....
Spotify Star
243 Views
1 replies
0 likes
Hi! Every 3-4 weeks I lost my albums download (even if I make frequent accesses to WiFi) and I have to download again. Why?
Hi! Every 3-4 weeks I lost my albums download (even if I make frequent accesses to WiFi) and I have to download again. Why?
Spotify Star
218 Views
1 replies
0 likes
I had problems with my Spotify account,it just wouldn't play my songs,it just wasn't working st all,I couldn't resolve the issue because my Email address was no longer operating,so I couldn't retrieve any Emails from Spotify to resolve the issue.Now ...
I had problems with my Spotify account,it just wouldn't play my songs,it just wasn't working st all,I couldn't resolve the issue because my Email address was no longer operating,so I couldn't retriev...
Regular
626 Views
6 replies
0 likes
hi! I just tried to sign up for spotify premium - I used my work email address. However once I had created a password etc then the firewall at work shut down the browser....when I tried to continue the process on another device it says " account alre...
hi! I just tried to sign up for spotify premium - I used my work email address. However once I had created a password etc then the firewall at work shut down the browser....when I tried to continue t...
Spotify Star
285 Views
1 replies
0 likes
I spotted on one YouTube channel where they offer free Spotify code generators that will help you to unlock the subscription. Is this legit? They claim how the codes they offer don't violate Spotify AB terms of service. Where can I report something l...
I spotted on one YouTube channel where they offer free Spotify code generators that will help you to unlock the subscription. Is this legit? They claim how the codes they offer don't violate Spotify ...
Spotify Star
1610 Views
1 replies
0 likes
Dear Spotify. Is it possible to get receipts older than the 10 months that are available at the receipt page? Bl. Jakob Rosendahl
Dear Spotify. Is it possible to get receipts older than the 10 months that are available at the receipt page? Bl. Jakob Rosendahl
Spotify Star
282 Views
1 replies
0 likes
Hi, I disconnected facebook from my premium account and when i log back in now my premium is gone?How do I get it back, do I have to make a new subscription?All my playlists are gone..Please help!
Hi, I disconnected facebook from my premium account and when i log back in now my premium is gone? How do I get it back, do I have to make a new subscription? All my playlists are gone.. Pleas...
Spotify Star
250 Views
1 replies
0 likes
So i upgraded free version to premium and i paid it allready but its still free version with advertises... what to do? And is this really the only way to get some answers? Like there no customerservice in this company?
So i upgraded free version to premium and i paid it allready but its still free version with advertises... what to do? And is this really the only way to get some answers? Like there no customerservi...
Spotify Star
256 Views
1 replies
0 likes
I can't play my music unless I am connected to wifi and I have subscribed to premium help please
I can't play my music unless I am connected to wifi and I have subscribed to premium help please
Community Legend
95569 Views
5 replies
2 likes
23 may 2017, is there any technical problem with Spotify? It stopped working last night and doesn't allow me to login
23 may 2017, is there any technical problem with Spotify? It stopped working last night and doesn't allow me to login
Casual Listener
501 Views
2 replies
0 likes
Hello Spotify.I bought spotify premium from slovakia for my sister in germany.The "error" message is: Der Gutscheincode, den Du eingegeben hast, ist ungültig in Deinem Land.Something like: she can't use it there.Is there any way to solve this? I real...
Hello Spotify. I bought spotify premium from slovakia for my sister in germany. The "error" message is: Der Gutscheincode, den Du eingegeben hast, ist ungültig in Deinem Land. Something like: ...
Casual Listener
894 Views
2 replies
0 likes
I moved from Germany to Canada and also want to move my account. But if I follow the guidelines like: I go to Subscription, change payment settings, change country to Canada and enter my Canadian credit card, it tells me, that Spotify is not supporte...
I moved from Germany to Canada and also want to move my account. But if I follow the guidelines like: I go to Subscription, change payment settings, change country to Canada and enter my Canadian cre...
Spotify Star
283 Views
1 replies
0 likes
I have a spotify account but i have it linked to my facebook. Is there any way i can unlink it and just have a regular spotify account wirhouthaving to log into my facebook?
I have a spotify account but i have it linked to my facebook. Is there any way i can unlink it and just have a regular spotify account wirhouthaving to log into my facebook?
Community Legend
231 Views
1 replies
0 likes
I tried to log in and can't remember my login and I went through the process of forgot your user name and password. When i enter my email, it says that i need to log in with facebook. So then I do, then it says that my facebook is not connected to an...
I tried to log in and can't remember my login and I went through the process of forgot your user name and password. When i enter my email, it says that i need to log in with facebook. So then I ...
Spotify Star
250 Views
1 replies
0 likes
