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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80584 Views

9 replies

2 likes

Account
Login
  • 80584 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654523 Views

13 replies

4 likes

Account
  • 654523 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735077 Views

18 replies

29 likes

  • 735077 Views
  • 18 replies
  • 29 likes

Superuser Contribution Trying to enroll in family plan

My son has had his own Spotify and made a family account for all of our family to share. We all live under the same roof. But every time he sends me an invitation I try to enroll and it continues to tell me something went wrong. He said he tried to e...

Newbie

My son has had his own Spotify and made a family account for all of our family to share. We all live under the same roof. But every time he sends me an invitation I try to enroll and it continues to ...

FabianS_Bogota

Roadie

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

You already have an account under that name

When trying to log in on iPhone app it comes up with you already have an account under that name. I have logged in online and signed out of all accounts I also Spotify premiumCan anyone help?

Newbie

When trying to log in on iPhone app it comes up with you already have an account under that name. I have logged in online and signed out of all accounts I also Spotify premium Can anyone help?

Maxim

Spotify Star

356 Views

1 replies

0 likes

Account
  • 356 Views
  • 1 replies
  • 0 likes

Reset account

Im writing here with a request to compeletely reset my spotify account cause it's a total mess and I want to start over . Please help me !

Visitor

Im writing here with a request to compeletely reset my spotify account cause it's a total mess and I want to start over . Please help me ! 🙂

user-removed

Not applicable

458 Views

4 replies

0 likes

  • 458 Views
  • 4 replies
  • 0 likes

Superuser Contribution Switching primary acct holder in a family acct.

My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks

Newbie

My son had a spotify acct to start. I took his acct and made it a family acct. Since I pay the bills, I would like to switch to the primary acct holder of the family acct. How do I do this? Thanks

OscarDC

Moderator

4499 Views

3 replies

0 likes

  • 4499 Views
  • 3 replies
  • 0 likes

Starbucks Spotify for Partners, upgrade to Family

I am a Starbucks Partner and am currently enjoying my premium membership. Can I upgrade to family for a discounted price? i.e. $14.99/month minus the starbucks partner discount? Thanks!Carly Bruster

Newbie

I am a Starbucks Partner and am currently enjoying my premium membership. Can I upgrade to family for a discounted price? i.e. $14.99/month minus the starbucks partner discount? Thanks! Carly Bruster

annemkat0925

Newbie

7385 Views

2 replies

6 likes

  • 7385 Views
  • 2 replies
  • 6 likes

Forgot to end subscription

Hi I forgot to cancel my subscription yesterday when I was meant to. I don't have the money to pay for my next months subscription so I was wondering if I'm still going to be charged for the one days use? And if I can pay it at a later date.

Newbie

Hi I forgot to cancel my subscription yesterday when I was meant to. I don't have the money to pay for my next months subscription so I was wondering if I'm still going to be charged for the one days...

Jacob

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

I have just signed up for Premium for Family, instead of tre account? Are they closed?

I have just signed up for Premium for Family, instead of tre accounts. Around 23. december 2016 we signed up for a tre month period at the cost of kr. 9,-. Is those accounts closed after I have signed us for the Family at the cost of kr. 149,- per mo...

Casual Listener

I have just signed up for Premium for Family, instead of tre accounts. Around 23. december 2016 we signed up for a tre month period at the cost of kr. 9,-. Is those accounts closed after I have s...

sarahsch

Casual Listener

563 Views

4 replies

0 likes

Account
Premium
  • 563 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't use the same credit card on two different accounts

I can't seem to delete a Spotify account that I had made accidentally and I had previously been subscribed to premium. When I cancelled my subscription it didn't delete my card info. When I tried getting premium under a new account using my same card...

Newbie

I can't seem to delete a Spotify account that I had made accidentally and I had previously been subscribed to premium. When I cancelled my subscription it didn't delete my card info. When I tried get...

FabianS_Bogota

Roadie

2028 Views

1 replies

0 likes

  • 2028 Views
  • 1 replies
  • 0 likes

Cancel premium

Hi. My subscription was going to end today so I cancelled yesterday morning so I wouldn't get charged but guess what? I did. I'm not happy about this especially because I cancelled it on time. I shouldn't have gotten charged so there better be a way ...

Newbie

Hi. My subscription was going to end today so I cancelled yesterday morning so I wouldn't get charged but guess what? I did. I'm not happy about this especially because I cancelled it on time. I shou...

Maxim

Spotify Star

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Double charged

I was charged twice last night. Once with the student discount then a second time for full price?

Casual Listener

I was charged twice last night. Once with the student discount then a second time for full price?

Jacob

Community Legend

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
  • 0 likes

Solved!! Global Log out

Just got hacked and so reset my password. Need to be logged out of all my devices, can I get some help with this? Thanks.

Newbie

Just got hacked and so reset my password. Need to be logged out of all my devices, can I get some help with this? Thanks.

Maxim

Spotify Star

347 Views

1 replies

0 likes

Account
  • 347 Views
  • 1 replies
  • 0 likes

Solved!! random songs playing after album

Why is spotify playing random songs once an album is finished? I'll play an album, then after the last song it plays something random that is not in my library. Even when I try to put the album on repeat it'll play random songs. Anyone know? I have p...

Casual Listener

Why is spotify playing random songs once an album is finished? I'll play an album, then after the last song it plays something random that is not in my library. Even when I try to put the album on re...

musiccornercv

Roadie

4322 Views

3 replies

2 likes

  • 4322 Views
  • 3 replies
  • 2 likes

My account

Ok everyone i cancelled my free account last month and no longer have spotify and its charging me 9.99 a month and i dont even have spotify how do i get my money back this is ridiculous i want my money back asap

Casual Listener

Ok everyone i cancelled my free account last month and no longer have spotify and its charging me 9.99 a month and i dont even have spotify how do i get my money back this is ridiculous i want my mon...

Dpenrose

Casual Listener

275 Views

2 replies

0 likes

  • 275 Views
  • 2 replies
  • 0 likes

Recontratanto o premium

Eu tinha uma conta premium do spotify que havia sido contratada pelo app store da apple. Acontece que pagava em dólar e decidi cancelar para fazer um novo plano familiar - pois cancelando o serviço pago em dólar e recontratando em real, sairia mais e...

Newbie

Eu tinha uma conta premium do spotify que havia sido contratada pelo app store da apple. Acontece que pagava em dólar e decidi cancelar para fazer um novo plano familiar - pois cancelando o serviço p...

Bittencourt

Spotify Star

225 Views

1 replies

0 likes

Account
Premium
Subscription
  • 225 Views
  • 1 replies
  • 0 likes

My subscription changed

I had premium for awhile and I was trying to listen to music the other day and it wouldn't let me so I checked my account and it said it was on free

Newbie

I had premium for awhile and I was trying to listen to music the other day and it wouldn't let me so I checked my account and it said it was on free

TobiasYoung

Composer

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Premium Member Signed up with Rogers

I got a 2 year subscription through Rogers and never knew about it till last year. I used it for 3 months and now I am on a free account. I was told through Rogers that my subscription should not end till Nov 2017.

Casual Listener

I got a 2 year subscription through Rogers and never knew about it till last year. I used it for 3 months and now I am on a free account. I was told through Rogers that my subscription should not end...

Maxim

Spotify Star

299 Views

3 replies

0 likes

  • 299 Views
  • 3 replies
  • 0 likes

Problem with family account

Just switched to family account, but only one person can play music at a time??

Newbie

Just switched to family account, but only one person can play music at a time??

Maxim

Spotify Star

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Solved!! How do I cancel my subscript / Get a refund

I when i tried to sign up for spotify student it took out 5.39 from my account, but i didn't finish the last step it need and my account says its still a free account. Is there any way to get a refund or anyway to contact someone from spotify

Newbie

I when i tried to sign up for spotify student it took out 5.39 from my account, but i didn't finish the last step it need and my account says its still a free account. Is there any way to get a refun...

zfett

Music Fan

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Solved!! Invitation to premium family account malfunctioning

I've received the invite from my partner to a premium family account. At first it was not possible to just easily accept the invite because it didn't allowed me to log in. After my friend invited me for the 4th time by now it redirected me to a brows...

Casual Listener

I've received the invite from my partner to a premium family account.  At first it was not possible to just easily accept the invite because it didn't allowed me to log in. After my friend invit...

zfett

Music Fan

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

Solved!! incorrect password while canceling premium

Hello,I want to cancel my subscription, but when I get to the final part it says that I've typed in an incorrect password. But it's impossible, because a minute earlier I logged in with the exact same one. I've already tried countless times, logging ...

Casual Listener

Hello, I want to cancel my subscription, but when I get to the final part it says that I've typed in an incorrect password. But it's impossible, because a minute earlier I logged in with the exact s...

zodiazodia

Casual Listener

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes