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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80584 Views

9 replies

2 likes

Account
Login
  • 80584 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654528 Views

13 replies

4 likes

Account
  • 654528 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735085 Views

18 replies

29 likes

  • 735085 Views
  • 18 replies
  • 29 likes

Solved!! Can´t verify my account in order to accept the invitation

Hi,So...my sister added me to the Family Plan 3 moths ago aprox. and evething was going well but the last week my account went from Family Plan to Free Spotify so i checked my mail and apparently i received a mail from spotify that said i had 7 days ...

Casual Listener

Hi, So...my sister added me to the Family Plan 3 moths ago aprox. and evething was going well but the last week my account went from Family Plan to Free Spotify so i checked my mail and apparently i...

osornios

Spotify Star

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Still being charged

I have two accounts both are free and I am being charged after I canceled my premium. How can I stop this?

Newbie

I have two accounts both are free and I am being charged after I canceled my premium. How can I stop this?

Bittencourt

Spotify Star

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution I lost my playlist and songs of a FB linked account (After suspending the FB account)

Hi, this thing happened about 1-2 years ago and I didn't find solution, and now I ask. The thing is that I had a Spotify account linked with Facebook, had songs added, playlists, etc. Then because of personal issues I suspended temporarily my FB acco...

Newbie

Hi, this thing happened about 1-2 years ago and I didn't find solution, and now I ask.   The thing is that I had a Spotify account linked with Facebook, had songs added, playlists, etc. Then b...

MonicaM_Bogota

Roadie

783 Views

1 replies

0 likes

Account
  • 783 Views
  • 1 replies
  • 0 likes

Account and subscription

I am trying to cancel my acc, but I can't remember the password, and didn't realise my gmail was not fully registered.

Newbie

I am trying to cancel my acc, but I can't remember the password, and didn't realise my gmail was not fully registered.

osornios

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Account hacked

Someone has access to my account, and I cannot listen to music because they keep taking it over. I log in via Facebook, but they are using the Spotify username and password to log in. They're website will not let me change the password , errors pop u...

Newbie

Someone has access to my account, and I cannot listen to music because they keep taking it over. I log in via Facebook, but they are using the Spotify username and password to log in. They're website...

osornios

Spotify Star

205 Views

1 replies

0 likes

Security
  • 205 Views
  • 1 replies
  • 0 likes

Lots of ads for premium?

This is insane. I am a Globe plan subscriber and been upgraded to premium for free but im fetting 3 ads after every music played. Weeeeew .

Casual Listener

This is insane. I am a Globe plan subscriber and been upgraded to premium for free but im fetting 3 ads after every music played. Weeeeew .

Jacob

Community Legend

434 Views

5 replies

0 likes

  • 434 Views
  • 5 replies
  • 0 likes

Account hacked

Hey there. My account seems to be hacked. I connect to Spotity (premium) using my Facebook profile. Someone added his/her emailaddress, date of birth and a password to my account which used to be connected through my Facebook profile. There are now n...

Casual Listener

Hey there. My account seems to be hacked. I connect to Spotity (premium) using my Facebook profile. Someone added his/her emailaddress, date of birth and a password to my account which used to be con...

osornios

Spotify Star

458 Views

3 replies

0 likes

Account
Security
  • 458 Views
  • 3 replies
  • 0 likes

New mobile contract with spotify

I currently pay for Spotify monthly on my debit card, but have set up a new mobile contract which includes the subscription to premium.How do I cancel my existing subscription and take up the new one without affecting my account?I don't want to have ...

Visitor

I currently pay for Spotify monthly on my debit card, but have set up a new mobile contract which includes the subscription to premium. How do I cancel my existing subscription and take up the new o...

osornios

Spotify Star

282 Views

1 replies

0 likes

Account
Premium
Subscription
  • 282 Views
  • 1 replies
  • 0 likes

Got approved for student discount

I got approved for student discount AND payed but I'm still on free

Newbie

I got approved for student discount AND payed but I'm still on free

osornios

Spotify Star

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Solved!! payment update failure

I'm having a hard time updating payment through my credit card. For some reason the expiration date on the card don't wanna go through. Can I get any help with this?

Casual Listener

I'm having a hard time updating payment through my credit card. For some reason the expiration date on the card don't wanna go through. Can I get any help with this?

Bittencourt

Spotify Star

487 Views

5 replies

0 likes

Security
Subscription
  • 487 Views
  • 5 replies
  • 0 likes

PROBLEMAS CON EL PLAN FAMILIAR PREMIUM

NECESITO EDITAR LA DIRECCION QUE PUSE EN EL PLAN FAMILIAR, PUES NO PUSE LA DIRECCION CORRECTA Y AHORA TODOS LOS MIEMBROS NO PUEDEN ACCEDER A SUS CUENTAS PREMIUM Y SI LES ENVIO UNA INVITACION SPOTIFY NO PUEDE VERIFICAR NADA. EXIJO UNA SOLUCION.

Visitor

NECESITO EDITAR LA DIRECCION QUE PUSE EN EL PLAN FAMILIAR, PUES NO PUSE LA DIRECCION CORRECTA Y AHORA TODOS LOS MIEMBROS NO PUEDEN ACCEDER A SUS CUENTAS PREMIUM Y SI LES ENVIO UNA INVITACION SPOTIFY ...

osornios

Spotify Star

8436 Views

13 replies

1 likes

  • 8436 Views
  • 13 replies
  • 1 likes

Please for the love of God just change my Discover Weekly playlist picture!!!!!

I know a lot of people are having issues with this. Spotify, you need to stop. It's not good for business. People aren't going to want Spotify if there's no way to fix a big fat picture of you and your ex everytime you log on. That was my profile pic...

Newbie

I know a lot of people are having issues with this. Spotify, you need to stop. It's not good for business. People aren't going to want Spotify if there's no way to fix a big fat picture of you and yo...

osornios

Spotify Star

309 Views

1 replies

2 likes

Other
  • 309 Views
  • 1 replies
  • 2 likes

Verbinden mit Lastfm nicht möglich

Ich kann mich nicht mit meinem Lastfm-Account verbinden. Es kommt jedes mal die Fehlermeldung Ungültiger Benutznername und/ oder Kennwort.Hat jemand das gleiche Problem und vielleicht eine Lösung?

Newbie

Ich kann mich nicht mit meinem Lastfm-Account verbinden. Es kommt jedes mal die Fehlermeldung Ungültiger Benutznername und/ oder Kennwort. Hat jemand das gleiche Problem und vielleicht eine Lösung?

213 Views

0 replies

0 likes

Account
Login
Other
  • 213 Views
  • 0 replies
  • 0 likes

Multiple stream solution or workarounds

I would like to be able to use Spotify on my phone (streamed via Bluetooth to my car stereo), and on my Amazon Echo at home, simultaneously. This is because I don't live alone, and other family members sometimes want to listen to music at the house w...

Newbie

I would like to be able to use Spotify on my phone (streamed via Bluetooth to my car stereo), and on my Amazon Echo at home, simultaneously. This is because I don't live alone, and other family membe...

Maxim

Spotify Star

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Problema con mi cuenta premium familiar

Buenas tardes.Necesito un poco de ayuda por aquí.Desde octubre del año pasado tengo una cuenta premium familiar pero hace una semana me llegó un correo de que mi hermano no ha confirmado su dirección y ahora se la han cancelado. Le mando nuevamente e...

Casual Listener

Buenas tardes. Necesito un poco de ayuda por aquí. Desde octubre del año pasado tengo una cuenta premium familiar pero hace una semana me llegó un correo de que mi hermano no ha confirmado su direc...

jarv91

Newbie

937 Views

3 replies

0 likes

Premium
  • 937 Views
  • 3 replies
  • 0 likes

Cambiar mi domicilio

Como cambio mi domicilio? 

Newbie

Como cambio mi domicilio? 

luna260583

Newbie

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

Student discount payment

Hi,Looking for some help here.My daughter recently purchased the student discount as she is at university.I being her father volunteered to pay for her subscription through my bank account.The first payment in Dec 16 was at the price stated at £4.99....

Newbie

Hi, Looking for some help here. My daughter recently purchased the student discount as she is at university.I being her father volunteered to pay for her subscription through my bank account.The fi...

Jacob

Community Legend

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

Premium Trial

I have been looking for a spot to get a wide variety of music and I think this may be the solution however before I commit I would like to do the premium trial to see how easy it is to find the music I want and how it works using it offline as that i...

Visitor

I have been looking for a spot to get a wide variety of music and I think this may be the solution however before I commit I would like to do the premium trial to see how easy it is to find the music...

MattSuda

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Måste jag avsluta min prenumeration för att kunna använda mitt presentkort?

Jag har fått ett presentkort men när jag slår in koden får jag svaret "Premium-koden kan inte användas för ditt konto. Det beror troligtvis på att du har en befintlig Premium-prenumeration som inte kan kombineras med en Premium-kod." Måste jag avslut...

Newbie

Jag har fått ett presentkort men när jag slår in koden får jag svaret "Premium-koden kan inte användas för ditt konto. Det beror troligtvis på att du har en befintlig Premium-prenumeration som inte k...

erashaf

Newbie

901 Views

2 replies

1 likes

Subscription
  • 901 Views
  • 2 replies
  • 1 likes

probleme de compte

Bonjour,Mon fils a crée un compte mais il a oublié son nom d'utilisateur et son adresse mail a été suprimée. On s'est inscrit via une offre de 3 mois. Maintenant on ne peut plus rentrer dans Spotify. Comment retrouver le nom d'utilisateur et pouvoir ...

Newbie

Bonjour, Mon fils a crée un compte mais il a oublié son nom d'utilisateur et son adresse mail a été suprimée. On s'est inscrit via une offre de 3 mois. Maintenant on ne peut plus rentrer dans Spotif...

240 Views

0 replies

0 likes

Account
  • 240 Views
  • 0 replies
  • 0 likes