Logging in

I can't log into my account and I want to cancel my membership there are no numbers to contact Spotify and when I click help I get sent to this site. Any solutions?

• MM105
• Casual Listener
• I can't log into my account and I want to cancel my membership there are no numbers to contact Spotify and when I click help I get sent to this site. Any solutions?
• 2017-01-15 10:32:30 AM
• 2017-01-15 12:01:22 PM
• Maxim
• Spotify Star
• 226 Views
• 3 replies
• 0 likes

Billed after removal of premium subscription

Hi, I cancelled my subscription to the premium service of spotify around 2 or more weeks ago. I have done this only to find out that today, I have been charged by Spotify for the use of the premium service which I had CANCELLED. Why has this occured?

• cambec92
• Newbie
• Hi,   I cancelled my subscription to the premium service of spotify around 2 or more weeks ago. I have done this only to find out that today, I have been charged by Spotify for the use of the ...
• 2017-01-15 4:28:24 AM
• 2017-01-15 11:46:36 AM
• Maxim
• Spotify Star
• 143 Views
• 1 replies
• 0 likes

Account!

I forgot the password of my spotify account and also the password of the mail adress that i used to create a spotify account. Is there any way that i could recover my spotify account

• ardaynz9
• Newbie
• I forgot the password of my spotify account and also the password of the mail adress that i used to create a spotify account. Is there any way that i could recover my spotify account
• 2017-01-15 11:41:09 AM
• 2017-01-15 11:45:25 AM
• Maxim
• Spotify Star
• 142 Views
• 1 replies
• 0 likes
• Account

Problem of the profile photo

I've logged in my spotify account via Facebook,My previous profile photo of Facebook was ugly and I've changed it to a new one.However, after I've changed it for 3days,the profile photo of it still keeps the same one,it doesn't updates.How to change ...

• user-removed
• Visitor
• I've logged in my spotify account via Facebook, My previous profile photo of Facebook was ugly and I've changed it to a new one. However, after I've changed it for 3days,the profile photo of it sti...
• 2017-01-15 5:52:23 AM
• 2017-01-15 11:44:03 AM
• Maxim
• Spotify Star
• 188 Views
• 1 replies
• 0 likes

disseminate

I pay for every month , why still have disseminate during playing music , can you help me , many thanks

• Summerlo
• Newbie
• I pay for every month , why still have disseminate during playing music , can you help me , many thanks
• 2017-01-15 6:51:34 AM
• 2017-01-15 11:43:01 AM
• Maxim
• Spotify Star
• 179 Views
• 1 replies
• 0 likes
• Premium

Wrapped was badly excecuted

I am really disappointed in your Wrapped-thing for 2016. I enjoyed last years statistics so much and shared and compared it with my friends, which was a great way to start discussions about and discovering new music. I had been looking forward to my ...

• swardhagen
• Casual Listener
• I am really disappointed in your Wrapped-thing for 2016. I enjoyed last years statistics so much and shared and compared it with my friends, which was a great way to start discussions about...
• 2017-01-15 7:35:19 AM
• 2017-01-15 11:42:10 AM
• Maxim
• Spotify Star
• 302 Views
• 1 replies
• 1 likes
• Other

Doesn't accept code

I've bought a gift card for 10€ yesterday.And I'm Germany and there's a electronic shop called 'Conrad'. I bought it from this shop. The code got activated.But it still gets denied and the actual message says 'Dieser Premium-Code ist leider nicht gül...

• sykomon
• Casual Listener
• I've bought a gift card for 10€ yesterday. And I'm Germany and there's a electronic shop called 'Conrad'. I bought it from this shop. The code got activated. But it still gets denied and the actual...
• 2017-01-15 10:54:22 AM
• 2017-01-15 11:05:08 AM
• ErikG
• Roadie
• 565 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Premium family main account permissions

Am I able to delete one of the accounts of my family so that another member of my family can join the abo?

• alexbreit
• Newbie
• Am I able to delete one of the accounts of my family so that another member of my family can join the abo?
• 2017-01-15 9:38:43 AM
• 2017-01-15 10:16:58 AM
• ErikG
• Roadie
• 336 Views
• 1 replies
• 0 likes

(SOLVED) Help: Wrong Email & No Password

I logged out of my Spotify account on my phone and laptop but I'm still logged in on the web browser. I tried logging into my account on my phone and laptop but I haven't been successful. I went onto my account on the web browser and I noticed that t...

• user-removed
• Visitor
• I logged out of my Spotify account on my phone and laptop but I'm still logged in on the web browser. I tried logging into my account on my phone and laptop but I haven't been successful. I went onto...
• 2017-01-15 6:04:04 AM
• 2017-01-15 9:56:37 AM
• merritt24
• Casual Listener
• 152 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium

I can't access my country's spotify page

I am in Sweden and I'm trying to get to the Swedish spotify page. Should be automatic, right? Well it isn't. When I click on the spotify link on google or type in spotity.com or spotify.se I just get to the Spanish site and the chrome asks me if I wa...

• swardhagen
• Casual Listener
• I am in Sweden and I'm trying to get to the Swedish spotify page. Should be automatic, right? Well it isn't. When I click on the spotify link on google or type in spotity.com or spotify.se I jus...
• 2017-01-15 7:18:40 AM
• 2017-01-15 8:21:26 AM
• swardhagen
• Casual Listener
• 236 Views
• 2 replies
• 0 likes
• Account

Superuser Contribution Can only play one song using Spotify Connect

Hi, I have been having a problem for some time now with Spotify Connect. I can only ever play one song from a playlist and then the system stops streaming. I have to disconnect and reconnect to the device to get it to play again - but it still only p...

• dbeltrami
• Regular
• Hi,   I have been having a problem for some time now with Spotify Connect.  I can only ever play one song from a playlist and then the system stops streaming.  I have to disconnect a...
• 2016-09-04 3:13:35 AM
• 2017-01-15 7:42:19 AM
• dbeltrami
• Regular
• 639 Views
• 7 replies
• 0 likes
• Other

Can't pay with paypal

Whenever I want to get a premium account and choose to pay with PayPal, I log in with my PayPal account and comfirm the payment, I get back to the "Choose a payment method" page. I don't have money on my PayPal but it normally gets automaticly transv...

• SimonG6
• Casual Listener
• Whenever I want to get a premium account and choose to pay with PayPal, I log in with my PayPal account and comfirm the payment, I get back to the "Choose a payment method" page. I don't have money o...
• 2017-01-12 9:22:27 PM
• 2017-01-15 5:58:58 AM
• Catee
• Community Legend
• 396 Views
• 3 replies
• 0 likes

Accounts

My daughter created two Spotify accounts and she forgot her email,username and password and now I'm getting charged for both of her accounts

• Jperezliz
• Newbie
• My daughter created two Spotify accounts and she forgot her email,username and password and now I'm getting charged for both of her accounts
• 2017-01-15 5:28:51 AM
• 2017-01-15 5:52:07 AM
• Dreadlord
• Community Legend
• 221 Views
• 1 replies
• 0 likes

Superuser Contribution Ayuda

Pertenezco a una cuenta familiar premium y ya no , que pasó

• Joseph26
• Newbie
• Pertenezco a una cuenta familiar premium y ya no , que pasó
• 2017-01-14 6:12:46 PM
• 2017-01-15 2:32:53 AM
• MonicaM_Bogota
• Roadie
• 148 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution Deleted account, can i still save my playlists?

Hello there,For some reason our spotify account must be deleted due to bugs. And i have layed down so much time and effort creating my playlists.Is there anyway that those playlists can be saved or restored when i open my new account?

• ojja96
• Newbie
• Hello there, For some reason our spotify account must be deleted due to bugs. And i have layed down so much time and effort creating my playlists. Is there anyway that those playlists can be save...
• 2017-01-14 1:53:31 PM
• 2017-01-15 2:30:52 AM
• MonicaM_Bogota
• Roadie
• 166 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify Family Issues

Hi, My SO was taken off my Spotify Family Subscription, even after she verified our address. Appreciate your assistance resolving this. Thanks, Josh

• Sun_
• Newbie
• Hi,   My SO was taken off my Spotify Family Subscription, even after she verified our address.   Appreciate your assistance resolving this.   Thanks,   Josh
• 2017-01-14 1:28:18 PM
• 2017-01-15 2:30:15 AM
• MonicaM_Bogota
• Roadie
• 170 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution Premium family for mobile phone

Hey Guys,I have spotify family since 2 days now. The problem is, on the computer i have spotify premium now but on my mobile phone (huawei), premium isn not activated and i dont know how to change that. I tried to log of and on but still nothing...I ...

• kruckn_fabii
• Newbie
• Hey Guys, I have spotify family since 2 days now. The problem is, on the computer i have spotify premium now but on my mobile phone (huawei), premium isn not activated and i dont know how to chang...
• 2017-01-14 12:52:56 PM
• 2017-01-15 2:29:27 AM
• MonicaM_Bogota
• Roadie
• 242 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution Unsubscribe spotify when linked through Facebook

How do I get rid of Spotify I have it linked on my Facebook I need to take it off asap. How do I do it

• Gomez55
• Newbie
• How do I get rid of Spotify I have it linked on my Facebook I need to take it off asap. How do I do it
• 2017-01-14 7:08:56 AM
• 2017-01-15 2:25:38 AM
• MonicaM_Bogota
• Roadie
• 175 Views
• 1 replies
• 0 likes

Superuser Contribution Perdi mi cuenta de gmail y no puedo quitar mi tarjeta

• khris_motorhead
• Newbie
• 2017-01-14 5:35:32 AM
• 2017-01-15 2:23:31 AM
• MonicaM_Bogota
• Roadie
• 312 Views
• 1 replies
• 0 likes