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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4821 Views
  • 1 replies
  • 9 likes
  • Security
  • 4821 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466891 Views
  • 976 replies
  • 111 likes
  • Account
  • 466891 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206173 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206173 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115111 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115111 Views
  • 72 replies
  • 12 likes

I am paying for a premium account but when I log in to my account it says I am on SpotifyFree...

Hi, I am paying for a premium account but when I log in to my account it says I am on SpotifyFree... Can someone please advise? Thanks,Zahra

  • Casual Listener
  • Hi,   I am paying for a premium account but when I log in to my account it says I am on SpotifyFree...   Can someone please advise?   Thanks, Zahra  
  • Maxim
  • Spotify Star
  • 410 Views
  • 3 replies
  • 0 likes
  • 410 Views
  • 3 replies
  • 0 likes

Subscription Payment

I want to buy premium and I have money on the app store I want to use. Is there anyway I can use that to pay for the subscription instead of a card?

  • Newbie
  • I want to buy premium and I have money on the app store I want to use. Is there anyway I can use that to pay for the subscription instead of a card?
  • Jacob
  • Community Legend
  • 329 Views
  • 2 replies
  • 1 likes
  • 329 Views
  • 2 replies
  • 1 likes

Solved!! Need a montlhy bill

Hi,I need a monthly bill with :- amount- service sold (premium for family in my case)- VAT code or French SIREN #- full name and address (you have it as I'm premium for family member) How to get this?I need all of those details for reimbursement matt...

  • Regular
  • Hi, I need a monthly bill with : - amount - service sold (premium for family in my case) - VAT code or French SIREN # - full name and address (you have it as I'm premium for family member) &nbs...
  • Gourmetclub
  • Newbie
  • 1243 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 1243 Views
  • 9 replies
  • 0 likes

Solved!! Cannot Search for my account

Hi recently I have been noticing that people are unable to find me on spotify. When they search my full spotify name it says no accounts exist. For someone to follow me I have to follow them first and then they have to go through their followers to f...

  • Regular
  • Hi recently I have been noticing that people are unable to find me on spotify. When they search my full spotify name it says no accounts exist. For someone to follow me I have to follow them first an...
  • Maxim
  • Spotify Star
  • 1066 Views
  • 9 replies
  • 0 likes
  • 1066 Views
  • 9 replies
  • 0 likes

Porque si ya introduci mi tarjeta. Para premium aún me siguen saliendo anuncios. Y no me deja escog

Porque si ya introduci mi tarjeta para obtener premium aún me siguen saliendo anuncios. Y no me deja escoger la canción

  • Newbie
  • Porque si ya introduci mi tarjeta para obtener premium aún me siguen saliendo anuncios. Y no me deja escoger la canción
  • heckda
  • Regular
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! family account disabled

Hello,In december I updated my creditcard and now i find out while in the philippines that my account has been disabled. I put in my creditcard again and it now says I have premium. I switched it back to family account however the account of my wife ...

  • Newbie
  • Hello, In december I updated my creditcard  and now i find out while in the philippines that my account has been disabled. I put in my creditcard again and it now says I have premium. I switche...
  • Jordan_Eastman
  • Casual Listener
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Subscribed through ooredoo, can't log in with its given username and password? HELP!

I have an old account that is connected to facebook, before I can use the service Ooredoo partners despite using this account, but now I can not, so I decided to create a new account via * 123 * 123 # Ooredoo. I have been given a reply sms username: ...

  • Newbie
  • I have an old account that is connected to facebook, before I can use the service Ooredoo partners despite using this account, but now I can not, so I decided to create a new account via * 123 * 123 ...
  • Tomkelv
  • Newbie
  • 524 Views
  • 1 replies
  • 1 likes
  • 524 Views
  • 1 replies
  • 1 likes

Spotify Family and Student discount

I have recently gone back to school and so funds are tight for my family right now. We currently have spotify family. I have a special needs daughter that is constantly listening to music but I will not allow her to have my phone in fear that she bre...

  • Newbie
  • I have recently gone back to school and so funds are tight for my family right now. We currently have spotify family. I have a special needs daughter that is constantly listening to music but I will ...
  • Bittencourt
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Spotify premium em spotify family

Eu já paguei o mês do meu premium, mas meus amigos querem trocar, e comprar o family e dividirmos, sera que tem como abater o family no que eu já paguei? Pois só expira dia 24/02

  • Newbie
  • Eu já paguei o mês do meu premium, mas meus amigos querem trocar, e comprar o family e dividirmos, sera que tem como abater o family no que eu já paguei? Pois só expira dia 24/02
  • Bittencourt
  • Spotify Star
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Notification for private message

I don't get any notification, when somebody sends me a private message with a link to an artist/song. There is also always written, that I haven't listened to the song yet, eventhough that's not true.I already controlled all the settings, but there i...

  • Newbie
  • I don't get any notification, when somebody sends me a private message with a link to an artist/song.  There is also always written, that I haven't listened to the song yet, eventhough that's n...
  • Maria_B
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps getting turned off - Account being used by someone else

I am routinely kicked out of my account due to "Account being used somewhere else". - I do not see any other devices besides my own on my device list.- I have tried "logging out of all devices"- I have changed my password- I look at my play history, ...

  • Newbie
  • I am routinely kicked out of my account due to "Account being used somewhere else".   - I do not see any other devices besides my own on my device list. - I have tried "logging out of all dev...
  • Maria_B
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook account attached to spotify when it's not.

When I tried to register for an account it said that I my email adres is already in use through my fb account. When I tried to log in it said that the password is invalid and asking for a new one doesn't work. So I registered under a different email ...

  • Newbie
  • When I tried to register for an account it said that I my email adres is already in use through my fb account. When I tried to log in it said that the password is invalid and asking for a new  o...
  • Maria_B
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account was deleted

I created a new spotify account recently and signed up for the 30 day trial. The only problem is that I can no longer access that account as when I tried to log in it gave me an error message and said the email I tried to log in with had no account a...

  • Newbie
  • I created a new spotify account recently and signed up for the 30 day trial. The only problem is that I can no longer access that account as when I tried to log in it gave me an error message and sai...
  • Maria_B
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 162 Views
  • 1 replies
  • 0 likes

Spotify Familiar Premium.

Hola Resulta que tengo una cuenta spotify familiar, pero tengo 2 cuentas spotify propias, y quiero cambiar de una a otra. El problema es que yo soy el aministrador. En pocas palabras, ¿Puedo (y si es así, ¿como?) cambiar el administrador de la cuenta...

  • Newbie
  • Hola 🙂  Resulta que tengo una cuenta spotify familiar, pero tengo 2 cuentas spotify propias, y quiero cambiar de una a otra. El problema es que yo soy el aministrador. En pocas palabras, ¿Pued...
  • itu_
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Missing "Your Top Songs 2016" Playlist

I followed the directions to the Wrapped hub, but cannot find the "Your Top Songs 2016" playlist. Am I missing something? I was sure I'd listened enough to have one.

  • Casual Listener
  • I followed the directions to the Wrapped hub, but cannot find the "Your Top Songs 2016" playlist. Am I missing something? I was sure I'd listened enough to have one.
  • itu_
  • Community Legend
  • 7732 Views
  • 1 replies
  • 0 likes
  • Other
  • 7732 Views
  • 1 replies
  • 0 likes

Solved!! Billed after cancellation

I have my Spotify cancelled in November 2016, but I'm still being billed on my credit card. I can't find a Spotify contact phone number nor a valid means to contact them. It is a fraud. I am going to cancel my credit card account. I will report to th...

  • Regular
  • I have my Spotify cancelled in November 2016, but I'm still being billed on my credit card. I can't find a Spotify contact phone number nor a valid means to contact them. It is a fraud. I am going to...
  • Karwoo123
  • Regular
  • 892 Views
  • 8 replies
  • 1 likes
  • 892 Views
  • 8 replies
  • 1 likes

Update payment details error

I used to use my credit card to subscribe, but now i can't use it. it says, "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." What should i do? I tried di...

  • Casual Listener
  • I used to use my credit card to subscribe, but now i can't use it. it says, "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use an...
  • Syrrom
  • Newbie
  • 316 Views
  • 3 replies
  • 0 likes
  • 316 Views
  • 3 replies
  • 0 likes

Deleting Facebook without deleting Spotify...

I have been researching this topic all day and the only thing I've come up with was someone mentioning that the Spotify staff worked voodoo and started a new account with all my playlists on it. Would really like to separate myFacebook from Spotify s...

  • Newbie
  • I have been researching this topic all day and the only thing I've come up with was someone mentioning that the Spotify staff worked voodoo and started a new account with all my playlists on it. Woul...
  • ErikG
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium stopped working

A little Less than a month ago I redeemed a $30 Spotify gift card which should last me about 3 months and switched to premium but today when I opened Spotify on my phone it was logged out and when I logged back in I was switched to free and a bunch o...

  • Casual Listener
  • A little Less than a month ago I redeemed a $30 Spotify gift card which should last me about 3 months and switched to premium but today when I opened Spotify on my phone it was logged out and when I ...
  • Ella257
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 271 Views
  • 2 replies
  • 0 likes

Solved!! This track is unavailable, if you have the file on your computer you can import it

I have the Unlimited version. When i try to play one album the program start scrolling all the songs one by one and when it finish the message appears (This track is unavailable, if you have the file on your computer you can import it). Note that non...

  • Casual Listener
  • I have the Unlimited version. When i try to play one album the program start scrolling all the songs one by one and when it finish the message appears (This track is unavailable, if you have the file...
  • elysse123
  • Newbie
  • 12871 Views
  • 32 replies
  • 2 likes
  • Unlimited
  • 12871 Views
  • 32 replies
  • 2 likes