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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4393 Views
  • 0 replies
  • 9 likes
  • Security
  • 4393 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463198 Views
  • 974 replies
  • 110 likes
  • Account
  • 463198 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204999 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204999 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112846 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112846 Views
  • 72 replies
  • 12 likes

Superuser Contribution My account all of a sudden switched -- all playlists and saved music have disappeared

I logged into Spotify today and all of my playlists (at least the ones I've created in the last year or so) have disappeared. My account now shows some old songs that I may have listened to when I first starting using Spotify a year ago. I read somew...

  • Newbie
  • I logged into Spotify today and all of my playlists (at least the ones I've created in the last year or so) have disappeared. My account now shows some old songs that I may have listened to when I fi...
  • Leo
  • Spotify
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 181 Views
  • 1 replies
  • 0 likes

Premium for Family husband can't join

I am a Spotify Premium member . When I invite my husband to join on my account , he gets the invitation notice but when joining the following message appears: "Sorry! You're already a member of this (or another) Family plan. Please click below to swi...

  • Newbie
  • I am a Spotify Premium member . When I invite my husband to join on my account , he gets the invitation notice but when joining the following message appears: "Sorry! You're already a member of this ...
  • Bittencourt
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Solved!! gift card problems

I've got a $72 (12month) gift card but when I go to redeem it, it says that it is only a 6month sibscription.

  • Newbie
  • I've got a $72 (12month) gift card but when I go to redeem it, it says that it is only a 6month sibscription. 
  • Jacob
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! I've purchased an individual premium plan by mistake. I want to switch to a family plan instead.

I had purchased premium for myself by mistake, where as I had wanted to buy a family plan instead. If I upgrade to a family account right now, will I be prorated or how willl this work?

  • Casual Listener
  • I had purchased premium for myself by mistake, where as I had wanted to buy a family plan instead. If I upgrade to a family account right now, will I be prorated or how willl this work? 
  • Jacob
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 408 Views
  • 1 replies
  • 0 likes

Getting charged but no premium

Hey I need helpI got charge as a student discount and I saw it charged me from my card but I still have no premium after it charged..now when I try to redo it.. it needs my payment info again.. need help please

  • Newbie
  • Hey I need help I got charge as a student discount and I saw it charged me from my card but I still have no premium after it charged.. now when I try to redo it.. it needs my payment info again.. n...
  • Jacob
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Ändra till Family-konto?

Min fru har ett premium-konto och vi skulle vilja ändra detta till Family så jag också kan vara med. Hur gör vi det? Om hon väljer Starta Premium för Family vad händer då med hennes nuvarande abbonemnag, avslutas det eller blir det dubbelt? Vi hittar...

  • Casual Listener
  • Min fru har ett premium-konto och vi skulle vilja ändra detta till Family så jag också kan vara med. Hur gör vi det? Om hon väljer Starta Premium för Family vad händer då med hennes nuvarande abbonem...
  • galen58
  • Casual Listener
  • 23709 Views
  • 2 replies
  • 0 likes
  • 23709 Views
  • 2 replies
  • 0 likes

Solved!! No option for music to play, select, search, anything.

There is no option for me to play music and I've tried multiple browser, which clearing cache. Is there an outage? I've tried this 4 times in 2 days. IIE, chrome, and Firefox. Nothing, no options - only my profile. The only thing I see if my profile....

  • Regular
  • There is no option for me to play music and I've tried multiple browser, which clearing cache.  Is there an outage?  I've tried this 4 times in 2 days.  IIE, chrome, and Firefox. ...
  • heckda
  • Regular
  • 396 Views
  • 3 replies
  • 0 likes
  • Premium
  • 396 Views
  • 3 replies
  • 0 likes

I was charged but did not reflect on my account. i didnt get a receipt.

I was charged Php 129.00 last december 28 but my account says my subscription has expired. I was using my mobile credits for the payment and it was automatically charged though i already changed my mode of payment i few months ago. i didn't received ...

  • Newbie
  • I was charged Php 129.00 last december 28 but my account says my subscription has expired. I was using my mobile credits for the payment and it was automatically charged though i already changed my m...
  • louiedelfin
  • Regular
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Artist access

Hey SpotifyI am trying to access my artist page but having trouble! I want to update the image, try to get on playlists and sort out my related artists. Can anyone help?!CheersPeter

  • Casual Listener
  • Hey Spotify I am trying to access my artist page but having trouble! I want to update the image, try to get on playlists and sort out my related artists. Can anyone help?! Cheers Peter
  • Maxim
  • Spotify Star
  • 464 Views
  • 3 replies
  • 0 likes
  • Account
  • 464 Views
  • 3 replies
  • 0 likes

Playlist sharing

How can I share playlists with a member of my family plan who does not show up under their own username on Spotify?

  • Casual Listener
  • How can I share playlists with a member of my family plan who does not show up under their own username on Spotify?
  • Nahirm
  • Newbie
  • 304 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
  • 304 Views
  • 4 replies
  • 0 likes

Spotify premium

Hello there is a problem I did not activate the premium account.I appear to have my account for free.How is it possible??

  • Newbie
  • Hello there is a problem I did not activate the premium account. I appear to have my account for free. How is it possible??
  • Bittencourt
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

How do I get Spotify to play the next song of an album in order?

When I am listening to Spotify on my phone or on my desktop and pull an album up from my playlist and play a song, the next song on the album does not play, it automatically jumps to some other random song on a completely different album.

  • Roadie
  • When I am listening to Spotify on my phone or on my desktop and pull an album up from my playlist and play a song, the next song on the album does not play, it automatically jumps to some other rando...
  • Bittencourt
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • Other
  • 297 Views
  • 1 replies
  • 0 likes

Trying to charge twice

I had money taken out on the 12 of January and now it is trying to charge me again but I don't have enough money.

  • Newbie
  • I had money taken out on the 12 of January and now it is trying to charge me again but I don't have enough money.
  • Bittencourt
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Charged but still showing "free"

I was charged for Spotify premium but my account still says "free" and will not allow me premium acess

  • Newbie
  • I was charged for Spotify premium but my account still says "free" and will not allow me premium acess
  • Bittencourt
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Unable to send messages?

I am completely unable to send or reply to messages within spotify (both on my desktop and on my Iphone). I am guessing that maybe there is something wrong with my account, but I have no idea what... When I reply to a message, I can see my reply and ...

  • Casual Listener
  • I am completely unable to send or reply to messages within spotify (both on my desktop and on my Iphone). I am guessing that maybe there is something wrong with my account, but I have no idea what......
  • Loshan03
  • Casual Listener
  • 346 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 346 Views
  • 4 replies
  • 0 likes

Solved!! How to subscribe when I can't download the app from my local App Store?

I live in Thailand but have alternative payment options in other countries. Eg Singapore. But my default AppStore doesn't allow me to download the app. What to do?

  • Casual Listener
  • I live in Thailand but have alternative payment options in other countries. Eg Singapore. But my default AppStore doesn't allow me to download the app. What to do?
  • WalkerKim
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Bug Recently Played Artists

Hello, I dont know what is happing with my account. On "Recently Played Artists" just show 1 Artist and i need listen something of she. I'm listem alot of a song put dont show on my Recently Played Artists, i would like to know if this is normal? Tha...

  • Regular
  • Hello,   I dont know what is happing with my account. On "Recently Played Artists" just show 1 Artist and i need listen something of she. I'm listem alot of a song put dont show on my Recently...
  • Hblyra
  • Regular
  • 330 Views
  • 2 replies
  • 0 likes
  • Premium
  • 330 Views
  • 2 replies
  • 0 likes

Spotify doesn't recognize that I am a student

I am trying to get the student discount and I am attending University of Florida Online. Spotify does not recognize that I am a student there. I would understand if it was right before classes started, but classes have started and I already attended ...

  • Casual Listener
  • I am trying to get the student discount and I am attending University of Florida Online. Spotify does not recognize that I am a student there. I would understand if it was right before classes starte...
  • crr52898
  • Newbie
  • 42934 Views
  • 6 replies
  • 19 likes
  • Account
    Other
    Premium
    Subscription
  • 42934 Views
  • 6 replies
  • 19 likes

Email

Hello guys,I wanted to change my email on spotify because the old one is not using by me anymore i just dont remember password so i wanted to change my email but when i want to change it goes to my fb acc where is my new email and i cant change this ...

  • Casual Listener
  • Hello guys, I wanted to change my email on spotify because the old one is not using by me anymore i just dont remember password 😄 so  i wanted to change my email but when i want to change it g...
  • fxtomek
  • Casual Listener
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes