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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Bittencourt
  • Spotify Star
  • 178895 Views
  • 190 replies
  • 13 likes
  • Account
    Free
  • 178895 Views
  • 190 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11624 Views
  • 6 replies
  • 11 likes
  • Security
  • 11624 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517730 Views
  • 986 replies
  • 113 likes
  • Account
  • 517730 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126338 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126338 Views
  • 74 replies
  • 12 likes

7 day trial

Hello! How can i try the 7 day trial? I've never tried it on my account but when I tried to skip the songs, the option didn't pop out.

  • Newbie
  • Hello! How can i try the 7 day trial? I've never tried it on my account but when I tried to skip the songs, the option didn't pop out.
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Unlinking Facebook Login

I have Spotify premium through an incentive from Fido. I created this account using Facebook to login. I am now deleting my Facebook profile and need assistance with the process of how to either disconnect Facebook as my primary login, or how to crea...

  • Visitor
  • I have Spotify premium through an incentive from Fido.  I created this account using Facebook to login.  I am now deleting my Facebook profile and need assistance with the process of how to...
  • ErikG
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 169 Views
  • 1 replies
  • 0 likes

Switching country and credit card (NZD -> CAN)

I'm pretty frustrated right now - I'm trying to switch my premium account's country setting and credit card from NZD (12.99 NZD/month) to CAN (9.99 CAN/month, which is more than two dollars cheaper per month than what I've been paying when I was in N...

Screen Shot 2017-01-16 at 1.52.08 PM.png Screen Shot 2017-01-16 at 1.56.19 PM.png
  • Visitor
  • I'm pretty frustrated right now - I'm trying to switch my premium account's country setting and credit card from NZD (12.99 NZD/month) to CAN (9.99 CAN/month, which is more than two dollars cheaper p...
  • Jacob
  • Community Legend
  • 579 Views
  • 13 replies
  • 0 likes
  • Premium
    Subscription
  • 579 Views
  • 13 replies
  • 0 likes

Conta familia

Se morarmos no mesmo endereço, mas não no mesmo apartamento, não podemos usar a conta premium familia?

  • Newbie
  • Se morarmos no mesmo endereço, mas não no mesmo apartamento, não podemos usar a conta premium familia?
  • Bittencourt
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Sound is clipping / distorted (Marina and the diamonds)

Hi All, Just bought Spotify Premium to try out the better quality to get from spotify by subscribing. By listening to "Marina and the Diamonds" i hear several numbers where the Bass tracks are clipping, distorted. Listen fx to this number : "Walley o...

  • Casual Listener
  • Hi All,   Just bought Spotify Premium to try out the better quality to get from spotify by subscribing.   By listening to "Marina and the Diamonds" i hear several numbers where the Bass...
  • mschellstede
  • Newbie
  • 10739 Views
  • 28 replies
  • 0 likes
  • 10739 Views
  • 28 replies
  • 0 likes

subscription refund

hi, i am a student and didn't get notified my subscription ended. so I have been getting charged for 2 months at $10 rate. is there anyway i can get a $10 refund for those 2 months and re-subscribe as a student. I am loyal to spotify but I just can't...

  • Newbie
  • hi, i am a student and didn't get notified my subscription ended. so I have been getting charged for 2 months at $10 rate. is there anyway i can get a $10 refund for those 2 months and re-subscribe a...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution The reason I'm cancelling...

Spotify is fine if all you want to do is create playlists from music you want to look up and add. However, I'm one of those users that wants to start building my playlist and my likes based on picking an artist and then finding related music. This is...

  • Casual Listener
  • Spotify is fine if all you want to do is create playlists from music you want to look up and add.   However, I'm one of those users that wants to start building my playlist and my likes based ...
  • Leo
  • Spotify
  • 331 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 331 Views
  • 3 replies
  • 0 likes

Solved!! Creating playlists as stage name

I'll give some background to my problem first i guess.I first signed up under my DJ name and that was fine until i linked my account to my facebook. Then my spotify name changed and all my playlists were then not created by my stage name anymore but ...

  • Casual Listener
  • I'll give some background to my problem first i guess. I first signed up under my DJ name and that was fine until i linked my account to my facebook. Then my spotify name changed and all my playlist...
  • justiy
  • Casual Listener
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

I haven't been verified yet.

Hello my name is Tristan Kerr and I requested verification on my "Ch3shire" artist page well past a month ago and have still not received it. I have gained access to my profile picture and banner editing but have not yet received a blue check beside ...

  • Casual Listener
  • Hello my name is Tristan Kerr and I requested verification on my "Ch3shire" artist page well past a month ago and have still not received it. I have gained access to my profile picture and banne...
  • Maxim
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Student discount no longer working?

My student discount seems to have disapeared and im now being billed for the full premium price even though i am still a student and still have a valid NUS student card for another 7 months... ive tried cancelling my subscription and resubcribing but...

  • Casual Listener
  • My student discount seems to have disapeared and im now being billed for the full premium price even though i am still a student and still have a valid NUS student card for another 7 months... ive tr...
  • Nelsons123
  • Casual Listener
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

I need to delete my Facebook count

can I pass my spotify count to other facebook count?, because i need to close my facebook associated to my spotify actually.

  • Newbie
  • can I pass my spotify count to other facebook count?, because i need to close my facebook associated to my spotify actually.
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution explict music

My wife added me to her family acct but when she did all my expict music went away and I all my songs have been edited. How can i fix this?

  • Casual Listener
  • My wife added me to her family acct but when she did all my expict music went away and I all my songs have been edited. How can i fix this?
  • thuval
  • Casual Listener
  • 293 Views
  • 2 replies
  • 0 likes
  • Premium
  • 293 Views
  • 2 replies
  • 0 likes

Superuser Contribution Senha perdida e e-mail inválido

Minha filha abriu uma conta premium no Spotify, mas esqueceu a senha. Para piorar, cadastrou um e-mail inválido. Com isso, não consegue alterar o e-mail cadastrado e nem recuperar a senha. O que fazer?

  • Newbie
  • Minha filha abriu uma conta premium no Spotify, mas esqueceu a senha. Para piorar, cadastrou um e-mail inválido.  Com isso, não consegue alterar o e-mail cadastrado e nem recuperar a senha.&nbs...
  • user-removed
  • Not applicable
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prélevement sans raison

BOnjour, VOila 3 mois que j'ai stoppé mon abonnement à spotify et je continue à être prélevé tous les mois. Et je peut rien faire. Ya nulle part ou contacter quelqu'un. C'est quoi cette merde ?

  • Newbie
  • BOnjour,   VOila 3 mois que j'ai stoppé mon abonnement à spotify et je continue à être prélevé tous les mois. Et je peut rien faire. Ya nulle part ou contacter quelqu'un. C'est quoi cette merd...
  • user-removed
  • Not applicable
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

app not free ??? i have premium account ?

Hello, new to the spot - i have premium account and was looking to get it on my iphone. When i goto the app store its asking me to verify my info for payment information ??? I have Spot account all ready ( PREMIUM ) will i have to pay for the app as ...

  • Newbie
  • Hello, new to the spot - i have premium account and was looking to get it on my iphone. When i goto the app store its asking me to verify my info for payment information ???  I have Spot account...
  • ErikG
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 151 Views
  • 1 replies
  • 0 likes

PREMIUM TO FAMILY WITH GIFT CARD

I have a Premium Suscription which was paid until 15th March 2017 with a gift card, but now I need to change to Family Suscription, so I don't know if I have to pay the full price for the new suscription or if I have to pay only for the difference be...

  • Newbie
  • I have a Premium Suscription which was paid until 15th March 2017 with a gift card, but now I need to change to Family Suscription, so I don't know if I have to pay the full price for the n...
  • Bittencourt
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Premium
  • 321 Views
  • 1 replies
  • 0 likes

Spotify premium family listen at the same time

Hi, I have spotify premium family and gave a account to my brother. But we cant listen at the same time, it's like we still have "one account". A box shows that says something like "someone is listen on another unit" and my music pauses. Shoulden we ...

  • Newbie
  • Hi,   I have spotify premium family and gave a account to my brother. But we cant listen at the same time, it's like we still have "one account". A box shows that says something like "someone ...
  • Maxim
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • Premium
  • 333 Views
  • 1 replies
  • 0 likes

Binding spotify account to a facebook page (not account!)

Hello. Is it possible to connect my facebook page to my spotify account? Keep in mind that I am not talking about a facebook account, but a page. Thanks!

  • Newbie
  • Hello. Is it possible to connect my facebook page to my spotify account? Keep in mind that I am not talking about a facebook account, but a page. Thanks!
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 172 Views
  • 1 replies
  • 0 likes

Created account in foreign country, heeelp

Yo there, I created my account back in Australia and now im already back in my homecountry for 14 days and now Spotify tells me that I'm not supposed to use it anymore coz I downloaded it in Australia and it thinks it's my homecountry, and I am not a...

  • Newbie
  • Yo there, I created my account back in Australia and now im already back in my homecountry for 14 days and now Spotify tells me that I'm not supposed to use it anymore coz I downloaded it in Australi...
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 142 Views
  • 1 replies
  • 0 likes

Spotify premium

Hi, I've bought spotify premium about one month ago. By then I could get 4 months (or 3 I'm not sure) for 0,99. I got that, I paid with Ideal, so I had to order one month extra and paid directely for all of the months. But, suddenly I don't have a pr...

  • Casual Listener
  • Hi,  I've bought spotify premium about one month ago. By then I could get 4 months (or 3 I'm not sure) for 0,99. I got that, I paid with Ideal, so I had to order one month extra and paid direct...
  • Maxim
  • Spotify Star
  • 217 Views
  • 3 replies
  • 0 likes
  • Premium
  • 217 Views
  • 3 replies
  • 0 likes