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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1754 Views
  • 0 replies
  • 8 likes
  • Security
  • 1754 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 447684 Views
  • 970 replies
  • 108 likes
  • Account
  • 447684 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199457 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199457 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108578 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108578 Views
  • 72 replies
  • 11 likes

Superuser Contribution If sign up with Facebook

How can i log in with my account by not clicking the "log in with facebook"?Or i just need to sign up again then link with my facebook account?

  • Casual Listener
  • How can i log in with my account by not clicking the "log in with facebook"? Or i just need to sign up again then link with my facebook account?
  • Barry_Allen
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 charges

Hello, I want to claim that I made 2 collections in the same has and not I have given premium.It happened because when I made the payment I came out a message that seems that already had taken advantage of the offer before, but is that in that has ne...

  • Newbie
  • Hello, I want to claim that I made 2 collections in the same has and not I have given premium. It happened because when I made the payment I came out a message that seems that already had taken adva...
  • user-removed
  • Not applicable
  • 181 Views
  • 1 replies
  • 0 likes
  • Premium
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Over charged

I signed up for Spotify premium and was being billed $17.99 instead of 9.99

  • Newbie
  • I signed up for Spotify premium and was being billed $17.99 instead of 9.99
  • user-removed
  • Not applicable
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 month premium for 49 php

Hi,I availed the 3 month premium for 49 php last Dec. 29 before the promo ends. I clicked the upgrade to premium button and then it notified me that there will be a trial version for 1 week. 1 week has lapsed and my subscription is free again. 49 php...

  • Newbie
  • Hi, I availed the 3 month premium for 49 php last Dec. 29 before the promo ends. I clicked the upgrade to premium button and then it notified me that there will be a trial version for 1 week. 1 we...
  • user-removed
  • Not applicable
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Disconnected all devices but someone is still using my account

I clicked sign out of all devices in the account page. I log in with my machine only and I still get a message periodically that someone else is listen and it boots me off. I think it is because they are connected on Sonos or something like that. i e...

  • Newbie
  • I clicked sign out of all devices in the account page. I log in with my machine only and I still get a message periodically that someone else is listen and it boots me off.   I think it is bec...
  • ifitkillsyou
  • Newbie
  • 208 Views
  • 1 replies
  • 0 likes
  • Security
  • 208 Views
  • 1 replies
  • 0 likes

Activating my spotify premium account with my fido plan

Hi, so i recently got a new phone with fido and my plan includes a 6 months free subscription to spotify premium.... The issue is that i dont know how to activate it. I have two questions: first, can i upgrade my old spotify account to the premium on...

  • Casual Listener
  • Hi, so i recently got a new phone with fido and my plan includes a 6 months free subscription to spotify premium.... The issue is that i dont know how to activate it. I have two questions: first, can...
  • Emily229
  • Casual Listener
  • 478 Views
  • 4 replies
  • 0 likes
  • 478 Views
  • 4 replies
  • 0 likes

2 accounts

I deleted an old facebook account that was tied to the same email I currently use, and also phone number. My old account I had connected to Spotify. I got a new facebook with the same email and phone number (?) and with this account I got a family pl...

  • Newbie
  • I deleted an old facebook account that was tied to the same email I currently use, and also phone number. My old account I had connected to Spotify. I got a new facebook with the same email and phone...
  • ErikG
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Will not let me log in? Says Im in a different country but I'm not.

Hi, Spotify has been working fine on my phone for the past few weeks since I signed up. Downloaded it to my computer today but it will not let me log in. It says the country Im in doesnt match my profile. Im in Australia and my profile says Im in Aus...

  • Casual Listener
  • Hi,   Spotify has been working fine on my phone for the past few weeks since I signed up.  Downloaded it to my computer today but it will not let me log in.  It says the country Im i...
  • parkmatt88
  • Casual Listener
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

Can't get Student Discount back

I had the student discount in 2015, but then I took a semester off and it cancelled my student rate. I'm trying to get signed up for it again but every time I go through the student premium login it tells me I'm not eligable for the student rate. It ...

  • Visitor
  • I had the student discount in 2015, but then I took a semester off and it cancelled my student rate. I'm trying to get signed up for it again but every time I go through the student premium login it ...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family account - member can't log in

Hi there!I own a family subscription and one of the members can't log in due to an incorrect address. The address is absolutely correct still this member in particular can't use the premium features.Can you give some help?P.s: why there's not an emai...

  • Newbie
  • Hi there! I own a family subscription and one of the members can't log in due to an incorrect address. The address is absolutely correct still this member in particular can't use the premium featu...
  • user-removed
  • Not applicable
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 premium accounts; 1 login

Hi, Currently I have 1 free premium account from my provider (KPN). I got another subscribtion and received another premium account.Is there a way to link both together, so 2 persons could use the same account? A bit like a famlily account (but for o...

  • Newbie
  • Hi,   Currently I have 1 free premium account from my provider (KPN). I got another subscribtion and received another premium account. Is there a way to link both together, so 2 persons could...
  • user-removed
  • Not applicable
  • 614 Views
  • 1 replies
  • 0 likes
  • Premium
  • 614 Views
  • 1 replies
  • 0 likes

No monthly payment option when changing country, help!

Hello! I have a Spotify US student account but I have moved to Spain. When I try to change my premium subscription to Spain, by choosing a Spanish payment method, the only option that appears is the family plan. if I click in more offers, then the op...

  • Newbie
  • Hello!   I have a Spotify US student account but I have moved to Spain. When I try to change my premium subscription to Spain, by choosing a Spanish payment method, the only option that appear...
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscribed from Spain, now living in Germany

Hello, I was living in Spain, and subscribed to Spotify using a Spanish Credit Card, now i live in Germany and don't have a German credit/debit card, but Spotify Premium is insisting to ask for German Card to pay and won't accept my Spanish card!!!

  • Newbie
  • Hello, I was living in Spain, and subscribed to Spotify using a Spanish Credit Card, now i live in Germany and don't have a German credit/debit card, but Spotify Premium is insisting to ask for Germa...
  • user-removed
  • Not applicable
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Premium or free?

the subscription page says free but in the app i can choose between songs as much as i want without having any ads.i used to receive the one add offering spotify premium for 30 days but i dont get any ads anymore.afaik i have to state account number ...

  • Casual Listener
  • the subscription page says free but in the app i can choose between songs as much as i want without having any ads. i used to receive the one add offering spotify premium for 30 days but i dont get ...
  • KatesHere
  • Community Legend
  • 384 Views
  • 6 replies
  • 0 likes
  • Free
    Premium
  • 384 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't confirm address in Family plan

Hi, I've subscribed for the Family plan but my brother can't access it. He keeps getting a reply that Spotify wasn't able to confirm his address. I've also tried to see my address but it doesn't allow me to.what are we doing wrong? I've read in the F...

  • Newbie
  • Hi,   I've subscribed for the Family plan but my brother can't access it. He keeps getting a reply that Spotify wasn't able to confirm his address. I've also tried to see my address but it doe...
  • user-removed
  • Not applicable
  • 1568 Views
  • 1 replies
  • 1 likes
  • 1568 Views
  • 1 replies
  • 1 likes

Account's Email and password were changed

Hi, i am not sure if this is the right board or if i should even post in this forum.Anyway, so yesterday i got an email from Spotify, telling me that the email address of my account was changed. I immediately, upon reading, tried logging into my acco...

  • Newbie
  • Hi, i am not sure if this is the right board or if i should even post in this forum. Anyway, so yesterday i got an email from Spotify, telling me that the email address of my account was changed. ...
  • PilotAC
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Plan

I originally tried Spotify out a few years ago. I am now a Premium User, currently abroad. I'm planning to move permanently but not keen in changing Spotify as love the selection I currently have as best of both. Considering adding Fiancée to family ...

  • Casual Listener
  • I originally tried Spotify out a few years ago. I am now a Premium User, currently abroad. I'm planning to move permanently but not keen in changing Spotify as love the selection I currently have as ...
  • user-removed
  • Not applicable
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift card activated, premium still doesn't renew

I had the payments for my spotify account on a credit card, a card which doesn't work anymore. Therefore, to keep Spotify Premium, I purchased three months worth of Premium from my local store, which I redeemed at the website, and there were no indic...

  • Newbie
  • I had the payments for my spotify account on a credit card, a card which doesn't work anymore. Therefore, to keep Spotify Premium, I purchased three months worth of Premium from my local store, which...
  • user-removed
  • Not applicable
  • 205 Views
  • 1 replies
  • 1 likes
  • 205 Views
  • 1 replies
  • 1 likes

My account is back to free and all music gone

I updated my phone the other day and now my Spotify is back to free and ALL my music and playlists are gone. I do not have another username...my payment is not faulting. I run a business so I cannot have ads playing all day long at work. Please help!...

  • Casual Listener
  • I updated my phone the other day and now my Spotify is back to free and ALL my music and playlists are gone. I do not have another username...my payment is not faulting. I run a business so I cannot ...
  • Vanillainkk
  • Casual Listener
  • 392 Views
  • 6 replies
  • 0 likes
  • 392 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Sonos Connect can not be detected by Spotify

Hi there...I recently bought a Sonos Connect... It works ok... But, only one thing is left... Sonos Connect can not be recognized or detected by any of my devices (laptop, ipad, android phone). I combined my Spotify account with Sonos and I can use S...

  • Casual Listener
  • Hi there... I recently bought a Sonos Connect... It works ok... But, only one thing is left... Sonos Connect can not be recognized or detected by any of my devices (laptop, ipad, android phone). I c...
  • Amedigo
  • Casual Listener
  • 1214 Views
  • 4 replies
  • 0 likes
  • Other
  • 1214 Views
  • 4 replies
  • 0 likes