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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3003 Views
  • 0 replies
  • 8 likes
  • Security
  • 3003 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455936 Views
  • 973 replies
  • 109 likes
  • Account
  • 455936 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202160 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202160 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110473 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110473 Views
  • 72 replies
  • 12 likes

0.99€ for 3 monts

Heey, Today I helped my mother get the 3 months for 0.99,-But now I want it also, but everytime I pay the money it redirects me to the 'get premium' site and no money is lost but I am also not premium. Info: I am from the Netherlands

  • Casual Listener
  • Heey,   Today I helped my mother get the 3 months for 0.99,- But now I want it also, but everytime I pay the money it redirects me to the 'get premium' site and no money is lost but I am also...
  • Beegee3891
  • Newbie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Moving from CR to Canada and it won't let me update my CC

Hello, I have spotify premium in Costa Rica and am using a CR card but I am moving back to Canada and it won't let me update my CC information. It says that spotify is not available in that region? Why do you care where my credit card is from just le...

  • Newbie
  • Hello,   I have spotify premium in Costa Rica and am using a CR card but I am moving back to Canada and it won't let me update my CC information. It says that spotify is not available in that ...
  • 195 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! Premium on the wrong account

Turns out I have 2 spotify accounts and used the $0.99 promotion on the wrong account (not through facebook). I have cancelled the subscription and would like to re-order the promotion on my other account (through facebook) but once I enter my credit...

  • Newbie
  • Turns out I have 2 spotify accounts and used the $0.99 promotion on the wrong account (not through facebook). I have cancelled the subscription and would like to re-order the promotion on my other ac...
  • user-removed
  • Not applicable
  • 868 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 868 Views
  • 2 replies
  • 0 likes

Reset VISA card to join

I want to upgrade to Premium with the 0.99 deal but my VISA account is declined because i've already activated to Premium (?). But i used this card for a trial for my mom (another account).Can Spotify "reset" my card so i can switch to Premium. I pre...

  • Newbie
  • I want to upgrade to Premium with the 0.99 deal but my VISA account is declined because i've already activated to Premium (?). But i used this card for a trial for my mom (another account). Can Spot...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

No pay by mobile

Why don't other spotify accounts have paby by mobile option for premium? SOMEONE PLS HELP AND ANSWER WHAT SHOULD I DO

  • Newbie
  • Why don't other spotify accounts have paby by mobile option for premium? SOMEONE PLS HELP AND ANSWER WHAT SHOULD I DO
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Spotify problem

Hi there ! I started my Spotify through the payment of MOL and so I subscribed the 6 months subscription. Now, Spotify shows that my due date of service is 14th of June 2017, but when I logged in into my account in the Spotify apps, it shows my subsc...

  • Newbie
  • Hi there ! I started my Spotify through the payment of MOL and so I subscribed the 6 months subscription. Now, Spotify shows that my due date of service is 14th of June 2017, but when I logged in int...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't log in to my facebook account

Hi I made a new account on spotify (this one) which is a spotify only account and I already had an account which was facebook made.Then I wanted to wanted to transfer my playlists to my new account, and I thoguht i could do that by connecting to face...

  • Newbie
  • Hi I made a new account on spotify (this one) which is a spotify only account and I already had an account which was facebook made. Then I wanted to wanted to transfer my playlists to my new account...
  • user-removed
  • Not applicable
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution EVERYONE IN MY FAMILY PLAN WAS BANNED

Hello! After 3 months using my family plan, all 5 people have been banned from my plan and it is not possible to put them again. Has anyone seen this? ty

  • Newbie
  • Hello!   After 3 months using my family plan, all 5 people have been banned from my plan and it is not possible to put them again.   Has anyone seen this?   ty
  • user-removed
  • Not applicable
  • 996 Views
  • 1 replies
  • 0 likes
  • 996 Views
  • 1 replies
  • 0 likes

Solved!! can't login spotify

User 1190327172I'm not able to login to spotify anymore for a few weeks now.I have a premium spotify-account connected to facebook. And was using it for years without any problems until now.If I try to login on an iphone:with the facebook button: I g...

  • Casual Listener
  • User 1190327172 I'm not able to login to spotify anymore for a few weeks now. I have a premium spotify-account connected to facebook. And was using it for years without any problems until now. ...
  • MartinStoichkov
  • Community Legend
  • 538 Views
  • 5 replies
  • 0 likes
  • Login
  • 538 Views
  • 5 replies
  • 0 likes

Incorrect billing amount.

My account says I am on the student discount but my card is being charged the full amount. How do I fix the charges and also get my money back for the incorrect charges. -JD

  • Casual Listener
  • My account says I am on the student discount but my card is being charged the full amount. How do I fix the charges and also get my money back for the incorrect charges.    -JD
  • Maxim
  • Spotify Star
  • 283 Views
  • 3 replies
  • 0 likes
  • 283 Views
  • 3 replies
  • 0 likes

Solved!! Premium for Family- account under different address

I want to add my roommates to my Premium for Family account. We live at the same address, but they had previously signed up for Spotify premium when they lived at a different address. Will they be able to keep their songs and playlists when they acce...

  • Casual Listener
  • I want to add my roommates to my Premium for Family account. We live at the same address, but they had previously signed up for Spotify premium when they lived at a different address. Will they be ab...
  • MartinStoichkov
  • Community Legend
  • 1077 Views
  • 3 replies
  • 0 likes
  • 1077 Views
  • 3 replies
  • 0 likes

Spotify premium different location

Hi everyone, Me and my family would like to join Spotify family premium . We all live in the same house but in a couple of weeks im going to live abroad. Can I still use Spotify premium familiar? is it possible if they are in Spain and I use it abroa...

  • Newbie
  • Hi everyone,   Me and my family would like to join Spotify family premium . We all live in the same house but in a couple of weeks im going to live abroad. Can I still use Spotify premium fami...
  • MartinStoichkov
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 197 Views
  • 1 replies
  • 0 likes

PS4 unlink inaccessible account

Hello, So I'm in abit of a situation that I thought one of you guys may be able to help me with. Basically I linked my spotify account to my PS4 account, but this PS4 account is no longer accessible to me and therefore I want to link my new PS4 accou...

  • Newbie
  • Hello,   So I'm in abit of a situation that I thought one of you guys may be able to help me with.   Basically I linked my spotify account to my PS4 account, but this PS4 account is no ...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! Subscribe to premium then move to another country?

Hello, I am planning to switch into premium account with the payment method in the current country (Taiwan), will the subscription be different in between Taiwan and the U.S.? Will I be able to switch the payment method to anothe country by using a d...

  • Casual Listener
  • Hello,   I am planning to switch into premium account with the payment method in the current country (Taiwan), will the subscription be different in between Taiwan and the U.S.? Will I be able...
  • Linzilee
  • Casual Listener
  • 543 Views
  • 2 replies
  • 0 likes
  • 543 Views
  • 2 replies
  • 0 likes

Alexa and premium

Hello - sent a post saying I coulndt get my premium to play on Alexa - cant find a way to get back to that post unfortunately - perhaps the moderator can join this up - just wanted to say I sorted it out - I had a free spotify (still have as it has a...

  • Newbie
  • Hello - sent a post saying I coulndt get my premium to play on Alexa - cant find a way to get back to that post unfortunately - perhaps the moderator can join this up - just wanted to say I sorted it...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Got charged while i tried to cancel plan

Hello, On December 21th i tried to cancel my premium plan but was still charged. later on i saw that i was still charged. I understand it is my responsability for failing to verify, but i would still like to be refunded the charge.The reason why i am...

  • Newbie
  • Hello,   On December 21th i tried to cancel my premium plan but was still charged. later on i saw that i was still charged. I understand it is my responsability for failing to verify, but i wo...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes

Charged Twice

I got charge twice in a month! (Using telecom provider as payment method)

  • Newbie
  • I got charge twice in a month! (Using telecom provider as payment method)
  • MartinStoichkov
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Leave Family Plan without Contacting Owner

I am part of a Family Plan account, but I'd like to unlink from the Family Plan without contacting the owner. Is there a way to do this? Or will I need to deactivate my account and create a separate one?

  • Visitor
  • I am part of a Family Plan account, but I'd like to unlink from the Family Plan without contacting the owner.   Is there a way to do this?  Or will I need to deactivate my account and cre...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Using family premium account and sonos speakers

Hi Can anyone confirm if we get a family premium account and we have sonos speakers that each family memeber can login and use the speaker separately? Thanks

  • Newbie
  • Hi    Can anyone confirm if we get a family premium account and we have sonos speakers that each family memeber can login and use the speaker separately?   Thanks
  • Maxim
  • Spotify Star
  • 317 Views
  • 1 replies
  • 0 likes
  • Premium
  • 317 Views
  • 1 replies
  • 0 likes

Premium for Family: Main account registered in one country but now resides in another with wife

Hi, I am a premium user with the account registered in the Philippines, and currently on vacation in the Philippines for a few weeks. However, I am currently working in Indonesia with my wife, and recently tried to get her access to my newly activate...

  • Newbie
  • Hi,   I am a premium user with the account registered in the Philippines, and currently on vacation in the Philippines for a few weeks.   However, I am currently working in Indonesia wi...
  • 175 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 175 Views
  • 0 replies
  • 0 likes