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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4818 Views
  • 1 replies
  • 9 likes
  • Security
  • 4818 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466869 Views
  • 976 replies
  • 111 likes
  • Account
  • 466869 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206169 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206169 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115062 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115062 Views
  • 72 replies
  • 12 likes

Lost phone and all account information

I lost my phone, have no idea of username email or password and I can't cancel the premium too the account, the bank can't cancel it, help what do I do!

  • Newbie
  • I lost my phone, have no idea of username email or password and I can't cancel the premium too the account, the bank can't cancel it, help what do I do!
  • user-removed
  • Not applicable
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

3 Month Trail.

I've tried entering Four of the different codes I received, and even though it doesn't say it'll charge, why does it come up with my PINs being invalid?Many thanks.

  • Casual Listener
  • I've tried entering Four of the different codes I received, and even though it doesn't say it'll charge, why does it come up with my PINs being invalid? Many thanks.
  • user-removed
  • Not applicable
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

I'm being overcharged. I took out a student subscription at 4.99 and you are charging me 9.99.

I have tried to contact you before by twitter, but as I don't really use twitter I am not sure if you have received it. Can you please provide me with a telephone number so that I can talk to someone about it! angela hedgeley

  • Newbie
  • I have tried to contact you before by twitter, but as I don't really use twitter I am not sure if you have received it.  Can you please provide me with a telephone number so that I can talk to s...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

3 months subs deal help!

" Looks like you've already taken a similar offer It looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read more. " I kept getting this when I wanted to go up to ...

  • Casual Listener
  • " Looks like you've already taken a similar offer It looks like you've already taken a free trial or discount offer. Our regular Spotify Premium plan is just a click a way. Click continue to read mor...
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Accout deleted

HeyThis morning i got a message that my spotify account has been deleted (dutch)I dont know what happened cuz i am a premium member for over 2 years?

  • Newbie
  • Hey This morning i got a message that my spotify account has been deleted (dutch) I dont know what happened cuz i am a premium member for over 2 years?
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Deactivating Facebook and Closing Spotify Account

I'm sure you get this a lot... All I wanted to do was delete my Facebook Account, free up some time in my life. I didn't really realise that I'd be logging back into it hours later just to access my Spotify Account. THIS IS RIDICULOUS!!! I've been a ...

  • Visitor
  • I'm sure you get this a lot...   All I wanted to do was delete my Facebook Account, free up some time in my life. I didn't really realise that I'd be logging back into it hours later just to a...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

PAGUE PREMIUM Y SIGO EN VERSION GRATIS!!!!

Cuando iba a pagar me marco que la tarjeta estaba teniendo problemas que tenia errores, entonces lo intente 4 veces mas y me lo rechazo. Entre a ver mi estado de cuenta bancario y me hizo el cobro 4 veces, segun la pagina decia que no se habia cobrad...

  • Newbie
  • Cuando iba a pagar me marco que la tarjeta estaba teniendo problemas que tenia errores, entonces lo intente 4 veces mas y me lo rechazo. Entre a ver mi estado de cuenta bancario y me hizo el cobro 4 ...
  • OviiiOne
  • Community Legend
  • 3744 Views
  • 12 replies
  • 0 likes
  • Free
    Other
    Subscription
  • 3744 Views
  • 12 replies
  • 0 likes

Spotify for family...doesn't fit the/my requirement...proposed changes

Hi there, just tried to set-up Spotify for my family.... to use the premium for family offer..1) It does not tell you of the age restriction.....2) If I want to gift spotify to someone their age should be irrelevant.............3) The restriction on ...

  • Newbie
  • Hi there, just tried to set-up Spotify for my family.... to use the premium for family offer.. 1) It does not tell you of the age restriction..... 2) If I want to gift spotify to someone their age ...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes

Spotify premium

So I'm thinking of doing the 3 months for 0.99 but i have a question. If I get the 3 months for 0.99, when the 3 months are over, can I cancel it? Or do I have to continue the $9.99 each month? Because I don't wanna start paying after... please respo...

  • Newbie
  • So I'm thinking of doing the 3 months for 0.99 but i have a question. If I get the 3 months for 0.99, when the 3 months are over, can I cancel it? Or do I have to continue the $9.99 each month? Becau...
  • ruhmone3
  • Casual Listener
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Overcharged and still no premium

Clicked on the banner for the last week of 3 Months premium for $.99c and got charged $12.99 and still no premium??My bank account shows funds withdrawn too.

  • Casual Listener
  • Clicked on the banner for the last week of 3 Months premium for $.99c and got charged $12.99 and still no premium?? My bank account shows funds withdrawn too. 😠
  • Arg_wild
  • Casual Listener
  • 250 Views
  • 4 replies
  • 0 likes
  • 250 Views
  • 4 replies
  • 0 likes

Premium subscription problems

HiYesterday I bought a 3-month premium subscription for a euro. It turned out, though, that I made a mistake. My active Spotify account is the Facebook one but I paid for my gmail account by mistake.So I decided to buy a subscription for the Facebook...

  • Newbie
  • Hi Yesterday I bought a 3-month premium subscription for a euro. It turned out, though, that I made a mistake. My active Spotify account is the Facebook one but I paid for my gmail account by mistak...
  • user-removed
  • Not applicable
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Spotify connect for web player

Console.log gave me something really interesting when it shows modal "Connecting to Spotify..." and freezes.GET https://apresolve.spotify.com/?client=24:0:0:63500000 503 (Service Unavailable)XMLHttpRequest cannot load https://apresolve.spotify.com/?c...

  • Visitor
  • Console.log gave me something really interesting when it shows modal "Connecting to Spotify..." and freezes. GET https://apresolve.spotify.com/?client=24:0:0:63500000 503 (Service Unavailable) XML...
  • user-removed
  • Not applicable
  • 306 Views
  • 1 replies
  • 1 likes
  • Login
  • 306 Views
  • 1 replies
  • 1 likes

Why am i being charged?!

I don't even have premium !!!! What is this non sense ? I want my money back . -.- I use to like spotify but not anymore.

  • Casual Listener
  • I don't even have premium !!!! What is this non sense ? I want my money back . -.- I use to like spotify but not anymore.
  • Antigony_
  • Casual Listener
  • 327 Views
  • 4 replies
  • 0 likes
  • 327 Views
  • 4 replies
  • 0 likes

I deleted Facebook..but still get charged for my Facebook-linked Spotify account

Hey friends! My Facebook is permanently deleted (not just deactivated), but today I found a charge on my card for my previous Spotify account (it was linked to my Facebook). With no way to sign in to Facebook, I have no way to sign in to Spotify (to ...

  • Newbie
  • Hey friends! My Facebook is permanently deleted (not just deactivated), but today I found a charge on my card for my previous Spotify account (it was linked to my Facebook). With no way to sign in to...
  • Jacob
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Logging in

I can't open Spotify unless I'm on WIFI. HELP?

  • Casual Listener
  • I can't open Spotify unless I'm on WIFI. HELP?
  • noosbondbrandon
  • Casual Listener
  • 213 Views
  • 2 replies
  • 0 likes
  • Login
  • 213 Views
  • 2 replies
  • 0 likes

Payment

I got charged €0.99 for 3 months three times in one go. IS that supposed to happen?

  • Newbie
  • I got charged €0.99 for 3 months three times in one go. IS that supposed to happen?
  • Catee
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Not supposed to be charged

Hi, I bought a Rogers contract on last nov 25 th and I'm not supposed to be charged since then cause they offer 6 months whit premium spotify free. What do I do ?

  • Newbie
  • Hi, I bought a Rogers contract on last nov 25 th and I'm not supposed to be charged since then cause they offer 6 months whit premium spotify free. What do I do ?
  • Catee
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Premium + Gift Cards

I received 2 $30 gift cards for Christmas. When you enter in the code, it says "3 month subscription." So instead of it being like iTunes and you have a balance, its for 3 months.Spotify is currently offering 3 months for 99¢. If I start with that, c...

  • Newbie
  • I received 2 $30 gift cards for Christmas. When you enter in the code, it says "3 month subscription." So instead of it being like iTunes and you have a balance, its for 3 months. Spotify is curre...
  • Jacob
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes