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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9806 Views
  • 3 replies
  • 9 likes
  • Security
  • 9806 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491748 Views
  • 981 replies
  • 111 likes
  • Account
  • 491748 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213346 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213346 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122365 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122365 Views
  • 72 replies
  • 12 likes

Superuser Contribution Cloning my account

I was one of the many accounts which was compromised last year; I found out a few months ago that someone else had been using my account and listening to completely different musical tastes than me and my recommendations have been completely destroye...

  • Newbie
  • I was one of the many accounts which was compromised last year; I found out a few months ago that someone else had been using my account and listening to completely different musical tastes than me a...
  • MonicaM_Bogota
  • Roadie
  • 1584 Views
  • 1 replies
  • 1 likes
  • 1584 Views
  • 1 replies
  • 1 likes

lost music

logged in on my laptop i usually use phone and all my music was gone none on my phone either have no idea what to do now...

  • Casual Listener
  • logged in on my laptop i usually use phone and all my music was gone none on my phone either have no idea what to do now...
  • ryan6699
  • Casual Listener
  • 199 Views
  • 3 replies
  • 0 likes
  • Account
  • 199 Views
  • 3 replies
  • 0 likes

High quality audio on Sonos?

I had a AV guy to the house who told me that my Sonos system will NOT stream the high quality audio I'm getting with my premium account. He said only Deezer (a competing music streaming service) broadcasts in high quality audio on Sonos. Can anyone c...

  • Casual Listener
  • I had a AV guy to the house who told me that my Sonos system will NOT stream the high quality audio I'm getting with my premium account. He said only Deezer (a competing music streaming service) broa...
  • 528 Views
  • 0 replies
  • 0 likes
  • Premium
  • 528 Views
  • 0 replies
  • 0 likes

When does the 3 months for $0.99 promotion end?

I know this probably sounds dumb but I need to know when exactly the current 3 months of premium for $0.99 promotion ends.Will I be able to purchase the deal tomorrow, on the 1st of January? Thank you!

  • Newbie
  • I know this probably sounds dumb but I need to know when exactly the current 3 months of premium for $0.99 promotion ends. Will I be able to purchase the deal tomorrow, on the 1st of January? &nbsp...
  • Mark1111
  • Regular
  • 831 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 831 Views
  • 1 replies
  • 0 likes

Purchased gift card subscription but never got delivered

I bought a 3 month subscription gift card to be emailed on christmas but he never got the subscription. I have been charged on my debit, but there is no reciepts in my spotify account. How do I find this gift card?

  • Casual Listener
  • I bought a 3 month subscription gift card to be emailed on christmas but he never got the subscription. I have been charged on my debit, but there is no reciepts in my spotify account. How do I find ...
  • Bittencourt
  • Spotify Star
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium not working on phone

So, I read the sticky thread on this, and it wasn't any help. I have spotify premium... well just switched to family but still... premium. my phone isn't on premium... i can only shuffle play songs. Logged out, logged back in. Nothing. Uninstalled an...

  • Newbie
  • So, I read the sticky thread on this, and it wasn't any help. I have spotify premium... well just switched to family but still... premium. my phone isn't on premium... i can only shuffle play so...
  • MonicaM_Bogota
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscription

HelloIn have Spotify in my celphone and every month you make the charge but Im still receive promotions when Im premium, I looked for receives and say there´s nothing!!I have a comprobants for the charges, what´s going on?

  • Visitor
  • Hello In have Spotify in my celphone and every month you make the charge but Im still receive promotions when Im premium, I looked for receives and say there´s nothing!! I have a comprobants for th...
  • MonicaM_Bogota
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution me cobraron y no tengo premiun

hoy me cobraron 5.40$ departe spotify en mi banco y quiero que me regresen el dinero, ayer estaba biendo como funcionaba el plan de estudiante pero como yo no soy estudiante no pude llenar la informacion asi que sali y aun asi me cobraron

  • Newbie
  • hoy me cobraron 5.40$ departe spotify en mi banco y quiero que me regresen el dinero, ayer estaba biendo como funcionaba el plan de estudiante pero como yo no soy estudiante no pude llenar la informa...
  • MonicaM_Bogota
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Solved!! Do family members need their own spotify account before adding to family plan

Does each family member need their own spotify account before I can add them to a family plan. They are young children without email accounts. I was trying to do this by typing in the link in another device (kindle8) I was giving but was told that I ...

  • Newbie
  • Does each family member need their own spotify account before I can add them to a family plan. They are young children without email accounts. I was trying to do this by typing in the link in an...
  • manimecker30
  • Roadie
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

Can't buy spotify using paypal

Hello,I tried to buy spotify premium for 3 Months using my PP. i was redirected to paypal one touch, accepted the payment then i was redirected to a blank page on spotify's site. can someone help me please?

  • Newbie
  •  Hello, I tried to buy spotify premium for 3 Months using my PP. i was redirected to paypal one touch, accepted the payment then i was redirected to a blank page on spotify's site. can someone ...
  • manimecker30
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • Premium
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Subscription wont allow payment

Each time I try to subscribe to the 3 month offer it keeps saying oops error please try again?

  • Newbie
  • Each time I try to subscribe to the 3 month offer it keeps saying oops error please try again?  
  • manimecker30
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a premium account but i can't log in.

I have a premium account and it has been attached to my Facebook. Now Spotify won't let me log in or recover my account. How do I get it back?

  • Newbie
  • I have a premium account and it has been attached to my Facebook. Now Spotify won't let me log in or recover my account. How do I get it back?
  • MonicaM_Bogota
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! Playlists Disapeared

Hi! I hope you all are doing fine. I had a problem with my spotufy account as a message that my sesion had expired poped up and when I logged myself in again all my playlists were gone and my unlimited account deleted. Anyone knows what this issue ca...

  • Casual Listener
  • Hi! I hope you all are doing fine.    I had a problem with my spotufy account as a message that my sesion had expired poped up and when I logged myself in again all my playlists were go...
  • andreia-an-ca
  • Newbie
  • 703 Views
  • 15 replies
  • 0 likes
  • Account
    Unlimited
  • 703 Views
  • 15 replies
  • 0 likes

Premiun

Hi team Spotify i've already Pay to be Premium user on my Android device but it ,not became Premium can you help to fix?

  • Newbie
  • Hi team Spotify i've already Pay to be Premium user on my Android device but it ,not became Premium can you help to fix?
  • felipemoura
  • Newbie
  • 299 Views
  • 2 replies
  • 0 likes
  • 299 Views
  • 2 replies
  • 0 likes

Superuser Contribution Weekly discovery picture

Hello dear user,My Spotify picture is Changed since i choose another picture on facebook.But my picture on " discovery weekly " didnt ... and i want to Change it too and i dont know how It would be Nice, if someone can help me

  • Newbie
  • Hello dear user, My Spotify picture is Changed since i choose another picture on facebook. But my picture on " discovery weekly " didnt ... and i want to Change it too and i dont know how 😕 I...
  • MonicaM_Bogota
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot update my new VISA card

Hello,Somedays ago, my credit card was cloned so my bank assigned another card number to me.Now i cannot reference this new credit card to my Spotify account to make the corresponding payment.Please your suppport.

  • Newbie
  • Hello, Somedays ago, my credit card was cloned so my bank assigned another card number to me. Now i cannot reference this new credit card to my Spotify account to make the corresponding payment. P...
  • MonicaM_Bogota
  • Roadie
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tarjeta de regalo no llego al destinatario

Hola,La semana pasada compre una tarjeta de regalo por 3 meses para que fuera enviada por correo electrónico, sin embargo nunca llegó al destinatario y a mí me cobraron el cargo por medio de PayPal. Por favor ayundenme a guiarme para saber que se hac...

  • Newbie
  • Hola, La semana pasada compre una tarjeta de regalo por 3 meses para que fuera enviada por correo electrónico, sin embargo nunca llegó al destinatario y a mí me cobraron el cargo por medio de PayP...
  • MonicaM_Bogota
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice and still no premium access

Hey, I've got a new credit card. So, I updated my payment method. After updating it, I've received a message that it didn't work. So, I've done it again. However, Spotify still received the payment even though there was this message that it didn't wo...

  • Newbie
  • Hey,   I've got a new credit card. So, I updated my payment method. After updating it, I've received a message that it didn't work. So, I've done it again.  However, Spotify still receiv...
  • MonicaM_Bogota
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Premium credit card change directing to family premium subscription page

Hi All, I'd like to update my credit card and country in my Premium subscription. However, after entering card details, clicking 'Change Payment Details', then confirming 'Yes, Change to USA', the page keeps directing to Family Premium Subscription p...

  • Newbie
  • Hi All,    I'd like to update my credit card and country in my Premium subscription. However, after entering card details, clicking 'Change Payment Details', then confirming 'Yes, Change ...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

No puedo iniciar sesión en Spotify

No puedo iniciar sesión en nigun dispositivo que tengo. Dice que mi país no coincide con el de mi perfil y ya los modifiqué pero sigo sin poder iniciar sesión.Gracias

  • Newbie
  • No puedo iniciar sesión en nigun dispositivo que tengo. Dice que mi país no coincide con el de mi perfil y ya los modifiqué pero sigo sin poder iniciar sesión. Gracias
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes