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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554511 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131250 Views
74 replies
12 likes
Mobile Service Provider column just shows "Please Select" only,how to solve this problem?
Mobile Service Provider column just shows "Please Select" only,how to solve this problem?
Roadie
168 Views
1 replies
0 likes
Hey Spotify, I would like to try the 3 months for 9,99 subscription period. Since i'm Dutch i'm trying to pay through iDeal. When i choose this option this is the notification I receive: [quote]iDEAL kan alleen gebruikt worden voor eenmalige betaling...
Hey Spotify, I would like to try the 3 months for 9,99 subscription period. Since i'm Dutch i'm trying to pay through iDeal. When i choose this option this is the notification I receive: &n...
Community Legend
288 Views
1 replies
0 likes
Is it possible to get the 3 month trial for $0.99 and have it charge at the $4.99 student rate after the trial period ends (I am an eligible student)?
Is it possible to get the 3 month trial for $0.99 and have it charge at the $4.99 student rate after the trial period ends (I am an eligible student)?
Community Legend
901 Views
1 replies
0 likes
Hey spotify people, I accidentally deleted alot of songs out of my ''Weekend chill, HipHop'' Playlist, because I wanted to take out one DJ khaled song and i didnt notice I had also marked like 80% of the playlist and it was like 7 hours of music. Can...
Hey spotify people, I accidentally deleted alot of songs out of my ''Weekend chill, HipHop'' Playlist, because I wanted to take out one DJ khaled song and i didnt notice I had also marked like 80% of...
132 Views
0 replies
0 likes
Dear community,I bought me a few days ago 3 month premium for 0,99€ due paypal.Now my sister (not 18+) asked me to buy it for her, too. I tried but after I press "accept and pay" on the paypal website I just get to the premium-formular and it says I ...
Dear community, I bought me a few days ago 3 month premium for 0,99€ due paypal. Now my sister (not 18+) asked me to buy it for her, too. I tried but after I press "accept and pay" on the paypal we...
Community Legend
242 Views
3 replies
0 likes
I've purchased a new device which gives 6 month free spotify PREMIUM access but I'm unable to get it.
I've purchased a new device which gives 6 month free spotify PREMIUM access but I'm unable to get it.
Community Legend
173 Views
1 replies
0 likes
Hi,Have been a Spotify Premium a long time. After buying an iPad which several in my family have used but with their own Facebook and Spotify accounts I now have problem of logging in. I have also recently disconnected the facebook connection. Now I ...
Hi, Have been a Spotify Premium a long time. After buying an iPad which several in my family have used but with their own Facebook and Spotify accounts I now have problem of logging in. I have also ...
Not applicable
2349 Views
12 replies
2 likes
Spotify customer service took care of me by unlinking my account allowing me to create a new one, which I really appreciate. However, they have failed to respond to my multiple requests for migrating playlists and also migrating my premium membership...
Spotify customer service took care of me by unlinking my account allowing me to create a new one, which I really appreciate. However, they have failed to respond to my multiple requests for migrating...
Not applicable
565 Views
7 replies
1 likes
I've had my account with Spotify for years and have held a NUS card throughout that time. When I've checked my account I can see that, despite my discount being applied, I have been sporadically charged the full price for my premium membership. Can t...
I've had my account with Spotify for years and have held a NUS card throughout that time. When I've checked my account I can see that, despite my discount being applied, I have been sporadically char...
Roadie
260 Views
1 replies
0 likes
Hello, I bougth a Gift card for my sister who lives in france on the French spotify site. She tried to use the gift card but it does not work and says it is not valid for her country. How can you help resolve the issue? EtiennePS: I can't believe the...
Hello, I bougth a Gift card for my sister who lives in france on the French spotify site. She tried to use the gift card but it does not work and says it is not valid for her c...
Community Legend
326 Views
1 replies
0 likes
Hi, So I just saw that someone logged into my account using a Samsung S5 mobile and started customizing for him/herself with some wierd indonesian music.I immediatly changed my password and logged out from every device.Besides my saved songs everthin...
Hi, So I just saw that someone logged into my account using a Samsung S5 mobile and started customizing for him/herself with some wierd indonesian music. I immediatly changed my password an...
Casual Listener
205 Views
1 replies
0 likes
I bought a Spotify subscription for my son for Christmas, and asked that the email confirmation be sent to him on 12/25. So far he has not received an email, and I cannot find any way to check on the status of the order. Can anyone help, please?
I bought a Spotify subscription for my son for Christmas, and asked that the email confirmation be sent to him on 12/25. So far he has not received an email, and I cannot find any way to check ...
190 Views
0 replies
0 likes
I have forgotten password and want to log in on a new device but haven't go access to the email address I set up on ?? So need to update that too
I have forgotten password and want to log in on a new device but haven't go access to the email address I set up on ?? So need to update that too
Community Legend
336 Views
1 replies
0 likes
I recieved spotify premium for christmas this year in the form of gift cards and I was told that I would recieve 3 months free trial before I had to start paying for it so I got a 3 month card and a 6 month card making it a year worth of spoify premi...
I recieved spotify premium for christmas this year in the form of gift cards and I was told that I would recieve 3 months free trial before I had to start paying for it so I got a 3 month card and a ...
Community Legend
376 Views
1 replies
0 likes
I signed up for a premium account not realizing that student accounts get a disccount. I am a student so naturally, I'd like to take advantage of the discount. I just cant figure out how to switch. -Thanks!
I signed up for a premium account not realizing that student accounts get a disccount. I am a student so naturally, I'd like to take advantage of the discount. I just cant figure out how to switch.&n...
Community Legend
212 Views
1 replies
0 likes
We have a family subscription. Added one of my kids and sent the invitation. it says PENDING on my account. Went to my daughters gmail account and found the invitation. Clicked ACCEPT. It takes me to a page that says, "SORRY, YOU ARE ALREADY ASSOCIAT...
We have a family subscription. Added one of my kids and sent the invitation. it says PENDING on my account. Went to my daughters gmail account and found the invitation. Clicke...
Newbie
403 Views
2 replies
0 likes
I have been trying to buy the giftcard and when I put the date it says please enter a valid date ??? It won't accept any date?
I have been trying to buy the giftcard and when I put the date it says please enter a valid date ??? It won't accept any date?
Newbie
269 Views
2 replies
0 likes
I have recently subscribed to Spotify.Under the 3 devices can I put one on my iphone and one on my daughters iPad (different apple signins)Or do I have join the premium service ?
I have recently subscribed to Spotify. Under the 3 devices can I put one on my iphone and one on my daughters iPad (different apple signins) Or do I have join the premium service ?
Community Legend
259 Views
1 replies
0 likes
HiI am subscribed to Spotify and I need to change my address, how can I do that please? It's really frustrating that there is no contact information of spotify's staff on the website at all. Zero customer service. Thanks for your help.
Hi I am subscribed to Spotify and I need to change my address, how can I do that please? It's really frustrating that there is no contact information of spotify's staff on the website at al...
Casual Listener
4348 Views
3 replies
0 likes
When I send invites to family members and they go to activate the link, it says that they already are a member of the family plan, but they still cant listen alone on the account. Any ideas?
When I send invites to family members and they go to activate the link, it says that they already are a member of the family plan, but they still cant listen alone on the account. Any ideas?
Newbie
239 Views
1 replies
0 likes
