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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405701 Views
  • 958 replies
  • 107 likes
  • Account
  • 405701 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175427 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175427 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99933 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99933 Views
  • 68 replies
  • 10 likes

Solved!! How do I get a refund?

I'm trying to obtain a refund for incorrect charges to my account. It seems like the website is deliberately designed to make contact difficult. Is there a phone number or email to get help with this?

  • Casual Listener
  • I'm trying to obtain a refund for incorrect charges to my account. It seems like the website is deliberately designed to make contact difficult. Is there a phone number or email to get help with this...
  • marlonsphere
  • Roadie
  • 875 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 875 Views
  • 5 replies
  • 0 likes

Payment

I started a free trial but was still charged. Can I get my money back?

  • Newbie
  • I started a free trial but was still charged. Can I get my money back?
  • Algee
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Payment without subscription

I have previously had Spotify premium, I haven't had it in a while but still used my account under the free subscription. When I started checking into gettin premium again my credit card was charged but my account is not premium. Help!

  • Newbie
  • I have previously had Spotify premium, I haven't had it in a while but still used my account under the free subscription. When I started checking into gettin premium again my credit card was charged ...
  • Algee
  • Roadie
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Não consigo mudar o país

Boa noite, Estou com problemas ao trocar meu país. Viajei para o exterior e recebi cartões-presente do Spotify de um amigo e os cadastrei na minha conta, voltei para o Brasil à 2 dias e desde então mesmo com o IP e cartão de crédito brasileiro não co...

  • Visitor
  • Boa noite,    Estou com problemas ao trocar meu país. Viajei para o exterior e recebi cartões-presente do Spotify de um amigo e os cadastrei na minha conta, voltei para o Brasil à 2 dias ...
  • aabbccddee1
  • Newbie
  • 3245 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 3245 Views
  • 2 replies
  • 0 likes

Payment

I had to cancel my credit card that I use for Spotify. I haven't gotten a new card yet, so I haven't been able to change my payment methods. However, my Spotify account has been disabled to where I can't login in order to change payment methods. How ...

  • Casual Listener
  • I had to cancel my credit card that I use for Spotify. I haven't gotten a new card yet, so I haven't been able to change my payment methods. However, my Spotify account has been disabled to where I c...
  • kabby247
  • Casual Listener
  • 136 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 136 Views
  • 2 replies
  • 0 likes

Cancel my account please

HI, I would like to cancel my account, except, when i go to the website it directs me to.. i get an error message saying the website does not exsist. I cannot call anyone, and simply want my subscription cancelled... thank you,

  • Casual Listener
  • HI, I would like to cancel my account, except, when i go to the website it directs me to.. i get an error message saying the website does not exsist.   I cannot call anyone, and simply want...
  • kristinak
  • Casual Listener
  • 146 Views
  • 2 replies
  • 0 likes
  • 146 Views
  • 2 replies
  • 0 likes

Change from Premium to Family

I currently have the premium plan. If I go to the Family Plan with my parents, do I have to delete my payment method or will they stop bill automatically?

  • Newbie
  • I currently have the premium plan. If I go to the Family Plan with my parents, do I have to delete my payment method or will they stop bill automatically?
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Stressed

I have been charged twice for Spotify premium for students and yet I still don't have premium listed in my account. Need help ASAP. I waited a couple days for it to go away but it didn't and I still don't have Spotify premium.

  • Casual Listener
  • I have been charged twice for Spotify premium for students and yet I still don't have premium listed in my account. Need help ASAP. I waited a couple days for it to go away but it didn't and I still ...
  • Lil_stud14
  • Casual Listener
  • 941 Views
  • 2 replies
  • 0 likes
  • 941 Views
  • 2 replies
  • 0 likes

Cant download. Keeps asking for premium. even though I have it

Cant download anything on my new phone. keeps asking for me to sign up for premium. But I already have premium. every now and then it will ask me to get it in a new language. totally lost here.

  • Newbie
  • Cant download anything on my new phone. keeps asking for me to sign up for premium. But I already have premium.  every now and then it will ask me to get it in a new language. totally lost here.
  • ClaraFarias
  • Newbie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

i cant get premium

i dont have any problem with my credit card and i cant have premium, can you please help me

  • Casual Listener
  • i dont have any problem with my credit card and i cant have premium, can you please help me
  • diazread
  • Casual Listener
  • 1130 Views
  • 4 replies
  • 0 likes
  • 1130 Views
  • 4 replies
  • 0 likes

Solved!! My Song

Hi guys,I've got a problem with a song on spotify. this song is mine, it's a coldplay's cover (Fix You).the song was published on "Resurgence's" account, yeah this is the name of my band too.the problem is that the song was published on the wrong cha...

  • Casual Listener
  • Hi guys,I've got a problem with a song on spotify. this song is mine, it's a coldplay's cover (Fix You).the song was published on "Resurgence's" account, yeah this is the name of my band too. the pr...
  • Resurgencersg
  • Casual Listener
  • 312 Views
  • 2 replies
  • 0 likes
  • Account
  • 312 Views
  • 2 replies
  • 0 likes

I can login on web but not on app

Please help me, its the first time am login in, i suscribed for premium, if i login on the web it goes fine, when i try to login on app it says error or foroten password which i reset already 3 times...

  • Newbie
  • Please help me, its the first time am login in, i suscribed for premium, if i login on the web it goes fine, when i try to login on app it says error or foroten password which i reset already 3 times...
  • example
  • Casual Listener
  • 514 Views
  • 2 replies
  • 1 likes
  • Login
  • 514 Views
  • 2 replies
  • 1 likes

Solved!! Changing Subscription

Hi i paid the $120 for a year of spotify but i just recently saw the Family subscription. how do i switch my subscription without losing the money i already paid?

  • Casual Listener
  • Hi i paid the $120 for a year of spotify but i just recently saw the Family subscription. how do i switch my subscription without losing the money i already paid?
  • Maxim
  • Spotify Star
  • 470 Views
  • 3 replies
  • 0 likes
  • 470 Views
  • 3 replies
  • 0 likes

Trouble adding family members

Everytime I send a link to two of my family members it says "Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the Family plan." They are not already members of this ...

  • Newbie
  • Everytime I send a link to two of my family members it says "Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the ...
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Payment and playlists lost

Got a notification saying payment had failed and Spotify will close the account in 5 days (on the iOS app). Updates payment details to keep premium, now all my playlists are lost and not on the option to restore and my account in iOS app is showing a...

  • Newbie
  • Got a notification saying payment had failed and Spotify will close the account in 5 days (on the iOS app). Updates payment details to keep premium, now all my playlists are lost and not on the optio...
  • thejasonman
  • Roadie
  • 1070 Views
  • 2 replies
  • 0 likes
  • 1070 Views
  • 2 replies
  • 0 likes

Can't change the region

Hello! I moved to another country and I would like to change the region on Spotify and I can't do it because the field from the account settings can't be changed. I have Spotify premium* and I've tried the solutions posted on the community page and i...

  • Casual Listener
  • Hello! I moved to another country and I would like to change the region on Spotify and I can't do it because the field from the account settings can't be changed. I have Spotify premium* and I've tri...
  • Bearfootrecords
  • Community Legend
  • 628 Views
  • 5 replies
  • 0 likes
  • Account
  • 628 Views
  • 5 replies
  • 0 likes

Solved!! Free subscription

If my free subscription is over, does it turns in a normal subscription and if yes how I cancel it ?Thanks for your help !

  • Newbie
  • If my free subscription is over, does it turns in a normal subscription and if yes how I cancel it ? Thanks for your help !
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Family Subscription Inquiry

Hi, I saw the family premium plan for 194/month and I'm interested to sign-up. However, I would like to ask if my family in the U.S. can still use the service if they're not in the Philippines? Or this offer is only exclusive in the Philippines? Than...

  • Casual Listener
  • Hi,   I saw the family premium plan for 194/month and I'm interested to sign-up.  However, I would like to ask if my family in the U.S. can still use the service if they're not in the Phi...
  • ImGene
  • Casual Listener
  • 359 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 359 Views
  • 4 replies
  • 0 likes

Spotify premium for family

Hey,I'd like to know why you have to live at the same address. Does that mean that if you don't live with your family (for example because you're a student) that you can't choose for a family package?thanks

  • Newbie
  • Hey, I'd like to know why you have to live at the same address. Does that mean that if you don't live with your family (for example because you're a student) that you can't choose for a family packa...
  • Bearfootrecords
  • Community Legend
  • 768 Views
  • 1 replies
  • 0 likes
  • 768 Views
  • 1 replies
  • 0 likes