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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445565 Views
  • 970 replies
  • 108 likes
  • Account
  • 445565 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198906 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198906 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

Superuser Contribution Can't log in Spotify by Facebook: You may now close this window.

Hello,I've a problem concerning my logging in Spotify by Facebook. When I clic on " Logging in with Facebook", a web page open with the writting: "Logging in to Spotify...". Few time after, it is written: "You may now close this window." and no loggi...

  • Regular
  • Hello, I've a problem concerning my logging in Spotify by Facebook. When I clic on " Logging in with Facebook", a web page open with the writting: "Logging in to Spotify...". Few time after, it is w...
  • Delapelou
  • Regular
  • 813 Views
  • 5 replies
  • 0 likes
  • Login
  • 813 Views
  • 5 replies
  • 0 likes

Trouble Canceling Trial Membership

Greetings, I want to echo the sentiments of several posts before me: I think it is absurd that there isn't any way to contact a representative by phone. As an entrapanuer and businessman myself, it is simply unacceptable. I am trying to cancel my fre...

  • Casual Listener
  • Greetings,   I want to echo the sentiments of several posts before me: I think it is absurd that there isn't any way to contact a representative by phone. As an entrapanuer and businessman m...
  • bethyeshaya
  • Newbie
  • 253 Views
  • 4 replies
  • 0 likes
  • 253 Views
  • 4 replies
  • 0 likes

I have a problem signing in after getting new phone

Hi there.I have a problem signing in after getting new phone and I was also uppgrading from premium to premium familie. I know my username and password but when I try to open the app this message appears: LOGIN FAILD, You have already created an acco...

  • Casual Listener
  • Hi there. I have a problem signing in after getting new phone and I was also uppgrading from premium to premium familie. I know my username and password but when I try to open the app this message a...
  • ErickRGuetta
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Premium
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Payment. Sick of it.

I want my money back and delete my account.So annoyed that you cant see whose not really using their spotify account.I got charged $12.99Not the best **bleep**ing thing to wake up too. No warnings of payments coming through.I want my money back a can...

  • Casual Listener
  • I want my money back and delete my account. So annoyed that you cant see whose not really using their spotify account. I got charged $12.99 Not the best **bleep**ing thing to wake up too. No war...
  • ErickRGuetta
  • Community Legend
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Payment Issues Studying discount

Hey guys,in germany we only get the studying discount via Klarna or Creditcard. Since studying doesn t require a creditcard i don t posses one, before using Klarna to pay the bills I asked friends of mine and Klarna had a really bad ressonance so i d...

  • Regular
  • Hey guys, in germany we only get the studying discount via Klarna or Creditcard. Since studying doesn t require a creditcard i don t posses one, before using Klarna to pay the bills I asked friends ...
  • Maxim
  • Spotify Star
  • 344 Views
  • 5 replies
  • 0 likes
  • Premium
  • 344 Views
  • 5 replies
  • 0 likes

Premium for students

When I go to choose my school, it isn't on there. How do I get the premium if my school isn't an option?

  • Casual Listener
  • When I go to choose my school, it isn't on there. How do I get the premium if my school isn't an option?
  • JRP360
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • Premium
  • 186 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Plan - can't add local files?

I've tried many times to add local files to my device. Years ago, I could. Could it be because I have changed my account to a Family Plan? I read somewhere that Family accouts can't add local files which seems odd. Thanks for the help.

  • Regular
  • I've tried many times to add local files to my device.  Years ago, I could.  Could it be because I have changed my account to a Family Plan?  I read somewhere that Family accouts can't...
  • MaryS
  • Roadie
  • 446 Views
  • 1 replies
  • 0 likes
  • Premium
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Delete double account facebook

Hello I have 2 account with same mail adressi have premium on the mail adressand the second one with facebook has no premiumwhen i try to log on pc the app want to log in only with facebooki have try to delete the link on facebook, and now its worst ...

  • Casual Listener
  • Hello   I have 2 account with same mail adress i have premium on the mail adress and the second one with facebook has no premium when i try to log on pc the app want to log in only with fac...
  • wain25
  • Casual Listener
  • 396 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 396 Views
  • 3 replies
  • 0 likes

My company blocks access to FB

Dear Community, My company does not allow access to facebook nor downloads of any other software (Spotify player) on the PC. I tried to use web player however I can't access as well cus I need my fb account to log in. Is there any way around to do th...

  • Casual Listener
  • Dear Community,   My company does not allow access to facebook nor downloads of any other software (Spotify player) on the PC. I tried to use web player however I can't access as well cus I ne...
  • skycfs
  • Casual Listener
  • 143 Views
  • 2 replies
  • 0 likes
  • 143 Views
  • 2 replies
  • 0 likes

Solved!! Famly plan multiple countries

Hi all. I created my account in Spain a few years ago, but we are currently living in Chile. I suscribed a Premium Family plan, and when I try to create accounts for my kids, they are not allowed to be in the family plan because when creating the acc...

  • Casual Listener
  • Hi all. I created my account in Spain a few years ago, but we are currently living in Chile. I suscribed a Premium Family plan, and when I try to create accounts for my kids, they are not allowed to ...
  • rblesamartinez
  • Casual Listener
  • 590 Views
  • 2 replies
  • 0 likes
  • 590 Views
  • 2 replies
  • 0 likes

Solved!! Family Account

Hello, Can I ask? I want to buy a new premium family account, but for a year and not just for a month as it's showing me. I can't find there an option to buy it for a year. Thank you for your replies.

  • Casual Listener
  • Hello,    Can I ask?   I want to buy a new premium family account, but for a year and not just for a month as it's showing me. I can't find there an option to buy it for a year. &...
  • krystof12
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 284 Views
  • 2 replies
  • 0 likes

Family Account Different Countries Issue

Hi, I just subscribed for a family account and it won't let me add any of my family members. when they try accepting the invitation from my father's and fiance's account it gives me a message "We couldn't add you premium for family as your account ne...

  • Casual Listener
  • Hi,   I just subscribed for a family account and it won't let me add any of my family members. when they try accepting the invitation from my father's and fiance's  account it gives me a ...
  • Maxim
  • Spotify Star
  • 205 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 205 Views
  • 3 replies
  • 0 likes

payment

i didnt have money on my card on the due payment date, is there a way i can reschedule to pay again?

  • Newbie
  • i didnt have money on my card on the due payment date, is there a way i can reschedule to pay again?
  • Dreadlord
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Premium
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Change country without changing payment method

Hi, I am living and working for some months in a country where I don't have any local credit card.My cards from my native country are working there and I do not need to have any.However it seems I can't use them to get premium.As I am here since 6 mo...

  • Casual Listener
  • Hi,   I am living and working for some months in a country where I don't have any local credit card. My cards from my native country are working there and I do not need to have any. However ...
  • Tallgesse
  • Casual Listener
  • 4874 Views
  • 5 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 4874 Views
  • 5 replies
  • 0 likes

Trying to cancel my subscription

Trying to cancel my subscription but there no cancel link button on my under subscription page for some reason which is wired

  • Newbie
  • Trying to cancel my subscription but there no cancel link button on my under subscription page for some reason which is wired
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Spotify premium family but still publicity

I have registered for a premium family account but a still have my music stopped by publicity !!The paiement have been made ..How to do or who to contact on the Spotify people ??Thank youKarine Roulet

  • Newbie
  • I have registered for a premium family account but a still have my music stopped by publicity !! The paiement have been made .. How to do or who to contact on the Spotify people ?? Thank you K...
  • Bearfootrecords
  • Community Legend
  • 198 Views
  • 1 replies
  • 1 likes
  • 198 Views
  • 1 replies
  • 1 likes

cant create account !

HelloI had an spotify account for long times that i have created over facebook login. So i now i deleted this account because my id was a number and no Name. This Account is now deleted but i cant create a new spotify Account under the old email Adre...

  • Newbie
  • Hello I had an spotify account for long times that i have created over facebook login. So i now i deleted this account because my id was a number and no Name.  This Account is now deleted but ...
  • Bearfootrecords
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 192 Views
  • 1 replies
  • 0 likes

Carrier or payment option is having a bad day

I choose to pay using my phone bill with Globe Telecom and every time I click yes to pay it just gives me a message saying "Oops, seems your carrier or payment provider is having a bad day. Don't worry, no money has been charged. Please try again or ...

  • Newbie
  • I choose to pay using my phone bill with Globe Telecom and every time I click yes to pay it just gives me a message saying " Oops, seems your carrier or payment provider is having a bad day. Don't ...
  • Bearfootrecords
  • Community Legend
  • 629 Views
  • 5 replies
  • 0 likes
  • 629 Views
  • 5 replies
  • 0 likes

Can't Update my Payment Details

I have had few emails and notifications from spotify that my premium subscription is about to expire and I need to update my payment details. Each time I try and do it the website says 'it seems your card or payment provider is having a bad day'. I k...

  • Casual Listener
  • I have had few emails and notifications from spotify that my premium subscription is about to expire and I need to update my payment details.   Each time I try and do it the website says 'it s...
  • Bearfootrecords
  • Community Legend
  • 398 Views
  • 3 replies
  • 1 likes
  • 398 Views
  • 3 replies
  • 1 likes