Superuser Contribution Guillermo tenista

Me pasa que hago todos los pasos bien hasta el ultimo para cancelar mi suscripcion premiun y me pone que la contraseña es incorrecta

• Guillermotenis
• Newbie
• Me pasa que hago todos los pasos bien hasta el ultimo para cancelar mi suscripcion premiun y me pone que la contraseña es incorrecta
• 2016-09-11 2:20:05 PM
• 2016-09-12 12:43:11 AM
• Alejandro_C
• Spotify Legend
• 154 Views
• 1 replies
• 0 likes

Superuser Contribution Lost username and account - plz help

I used to have a premium account but lost my email, dont remember my username and got a new phone, now Im using a free account since I forgot everything about the premium one.How can I get my account back? Is it possible to get it back using my credi...

• poncheluiza
• Newbie
• I used to have a premium account but lost my email, dont remember my username and got a new phone, now Im using a free account since I forgot everything about the premium one. How can I get my accou...
• 2016-09-11 7:48:39 AM
• 2016-09-12 12:40:15 AM
• Alejandro_C
• Spotify Legend
• 163 Views
• 1 replies
• 0 likes

Facebook Account

I had a facebook account. And my Spotify account was opening with this user name and the password. But i want to delete my facebook account but when i delete that i can't enter my spotify. How could i solve this problem. Can't i delete this facebook ...

• denzschubert
• Newbie
• I had a facebook account. And my Spotify account was opening with this user name and the password. But i want to delete my facebook account but when i delete that i can't enter my spotify. How could ...
• 2016-09-12 9:15:45 PM
• 2016-09-12 12:29:40 AM
• osornios
• Spotify Star
• 152 Views
• 1 replies
• 0 likes

It won't let me change my email!>?!>!!?!?!?!

I use spoify through my facebook and my facebook email is super old and i did go through facebook and change my email but on spotify it still shows the old email. And I just got charged today but I did cancel my account and I sent them a question but...

• cassdezzz1
• Newbie
• I use spoify through my facebook and my facebook email is super old and i did go through facebook and change my email but on spotify it still shows the old email. And I just got charged today but I d...
• 2016-09-12 10:37:31 PM
• 2016-09-12 12:10:11 AM
• osornios
• Spotify Star
• 618 Views
• 1 replies
• 0 likes

Subscription not working

Paid the $10, says it was taken from my account and even says I'm upgraded to premium online but not in the app (Yes it is the same account) starting to get a little p.o.'d

• Rileyywinsor
• Newbie
• Paid the $10, says it was taken from my account and even says I'm upgraded to premium online but not in the app (Yes it is the same account) starting to get a little p.o.'d
• 2016-09-12 10:42:16 PM
• 2016-09-12 12:07:44 AM
• osornios
• Spotify Star
• 149 Views
• 1 replies
• 0 likes

Hacked Account

Hi My account was hacked and my e-mail and password were changed. I can still login via my facebook but can't change any details and all forms on the spotify page directs me to sending me an e-mail; on the hacked adress ofcourse. Is there any way to ...

• lolboll2
• Casual Listener
• Hi   My account was hacked and my e-mail and password were changed. I can still login via my facebook but can't change any details and all forms on the spotify page directs me to sending me an...
• 2016-09-12 11:00:38 PM
• 2016-09-12 11:58:17 PM
• osornios
• Spotify Star
• 219 Views
• 3 replies
• 0 likes

Superuser Contribution Not getting text message for payment detail change

So I use my globe prepaid phone number to pay for premium but that number has ceased to work... I got a new sim card with a new number and tried to update it, entered my number, spotify tells me to wait for a four digit pin that should be sent to me ...

• JaiantPanda
• Casual Listener
• So I use my globe prepaid phone number to pay for premium but that number has ceased to work... I got a new sim card with a new number and tried to update it, entered my number, spotify tells me to w...
• 2016-09-11 7:13:07 AM
• 2016-09-12 11:41:14 PM
• Alejandro_C
• Spotify Legend
• 246 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Superuser Contribution Can't unlink Spotify Student from old Account

I have an old Spotify account created with Facebook login and a new one via email login.The old account was linked to Unidays for Spotify Student discount, I canceled the subscription and now I have two free accounts. The problem is I can't apply the...

• king_julian98
• Casual Listener
• I have an old Spotify account created with Facebook login and a new one via email login. The old account was linked to Unidays for Spotify Student discount, I canceled the subscription and now I hav...
• 2016-09-11 6:48:40 AM
• 2016-09-12 11:39:28 PM
• Alejandro_C
• Spotify Legend
• 1617 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Being charged twice a month

I'm being charged for 2 subscriptions. I used to have Facebook and had my Spotify linked. I deleted my Facebook and had to start over with Spotify. They said to do that and they would link your old to your new. Well that never happened and now I'm be...

• Kristenhami14
• Newbie
• I'm being charged for 2 subscriptions. I used to have Facebook and had my Spotify linked. I deleted my Facebook and had to start over with Spotify. They said to do that and they would link your old t...
• 2016-09-12 11:25:57 PM
• 2016-09-12 11:39:05 PM
• osornios
• Spotify Star
• 170 Views
• 1 replies
• 0 likes

Superuser Contribution Trouble unsubscribing

Hey so I had a subscription on my old phone and I can't remember my email address or password that it's set up with and I'm still getting charged and I'd like to unsubscribe. How do I do this?

• Kate1988
• Newbie
• Hey so I had a subscription on my old phone and I can't remember my email address or password that it's set up with and I'm still getting charged and I'd like to unsubscribe. How do I do this?
• 2016-09-11 6:26:43 AM
• 2016-09-12 11:33:44 PM
• Alejandro_C
• Spotify Legend
• 300 Views
• 1 replies
• 0 likes

Emailed hacked, can't remember password to sign in on my new phone.

My email with my account was hacked, I bought a new phone and now I can't remember my password either. I contacted customer service and it keeps leading me here or to a automated back service that doesn't give u an answer. What do I have to do?

• E_kalter
• Casual Listener
• My email with my account was hacked, I bought a new phone and now I can't remember my password either. I contacted customer service and it keeps leading me here or to a automated back service that do...
• 2016-09-12 9:49:48 PM
• 2016-09-12 11:21:49 PM
• limathebean
• Regular
• 266 Views
• 1 replies
• 0 likes
• Security
  Subscription

Superuser Contribution Have Premium, want to change to Student

I currently have Premium, I signed up for it at the end of August and my next payment isn't until October. I didn't know about Student Premium, so I would like to change from $9.99 Premium to the $4.99 Student Premium. Can I do this without getting c...

• ahestia
• Newbie
• I currently have Premium, I signed up for it at the end of August and my next payment isn't until October. I didn't know about Student Premium, so I would like to change from $9.99 Premium to the $4....
• 2016-09-11 4:55:39 AM
• 2016-09-12 11:18:21 PM
• Alejandro_C
• Spotify Legend
• 171 Views
• 1 replies
• 0 likes

Superuser Contribution gostaria de saber como faço para tocar minhas musicas sem ser na ordem aleatoria

• Igisk
• Newbie
• 2016-09-11 3:03:05 AM
• 2016-09-12 11:14:56 PM
• Alejandro_C
• Spotify Legend
• 837 Views
• 1 replies
• 0 likes

IVE BEEN CHARGED TO MUCH

Hi,So I applied for Spotify Premium about two and a half months ago with the 99p a month offer, and I've constantly been checking when my premium expires so I won't be charged £9.99. But, I've just had a reciept come through to my bank account chargi...

• user-removed
• Visitor
• Hi, So I applied for Spotify Premium about two and a half months ago with the 99p a month offer, and I've constantly been checking when my premium expires so I won't be charged £9.99. But, I've just...
• 2016-09-12 10:46:22 PM
• 2016-09-12 11:06:15 PM
• limathebean
• Regular
• 153 Views
• 1 replies
• 0 likes

Superuser Contribution Paid subscription using online banking

I paid my subscription using Metrobankdirect (Online Banking) but it has not been credited to my spotify account. I subscribed before my current subscription ends.

• Caramelays
• Casual Listener
• I paid my subscription using Metrobankdirect (Online Banking) but it has not been credited to my spotify account. I subscribed before my current subscription ends.
• 2016-09-02 3:02:02 PM
• 2016-09-12 9:49:32 PM
• Mara_F
• Roadie
• 569 Views
• 1 replies
• 0 likes
• Account
  Subscription

Im paying for premium but cant get any music cos its saying that im on free

• Alchaholl
• Newbie
• 2016-09-12 9:06:19 PM
• 2016-09-12 9:31:43 PM
• Maxim
• Spotify Star
• 175 Views
• 1 replies
• 0 likes

refund policy

I accidentally paid for a full year when i onky wanted a month. I canceled the subscription. How long till i receive my refund?

• melissalinda69
• Casual Listener
• I accidentally paid for a full year when i onky wanted a month. I canceled the subscription. How long till i receive my refund?
• 2016-09-12 4:59:43 PM
• 2016-09-12 8:32:29 PM
• theckbert
• Roadie
• 409 Views
• 3 replies
• 0 likes

How would i change my username?

How would i change my username?

• dsousamarcelo
• Newbie
• How would i change my username?
• 2016-09-12 6:36:25 PM
• 2016-09-12 7:49:39 PM
• Maxim
• Spotify Star
• 190 Views
• 1 replies
• 0 likes
• Account

Switching transferring to family plan

I and my two daughters have separate premium accts. how do I get us all together on the family plan. And then how do I add my wife and third child?

• Bdkovas
• Newbie
• I and my two daughters have separate premium accts. how do I get us all together on the family plan. And then how do I add my wife and third child?
• 2016-09-12 7:19:01 PM
• 2016-09-12 7:47:47 PM
• Maxim
• Spotify Star
• 256 Views
• 1 replies
• 0 likes